Login
Start Free Trial Are you a business? Click Here

Cask Cartel Reviews

4.3 Rating 17,306 Reviews
82 %
of reviewers recommend Cask Cartel
4.3
Based on 17,306 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 49%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult

Write Your review

Anonymous
Anonymous  // 01/01/2019
I'm still waiting on my three bottles of salted crown Royal from 3 weeks ago
Helpful Report
Posted 4 years ago
I'm glad I can order my chosen liquor through you. But the option for a "gift message" via text message that arrives *45 minutes after* the recipient has signed for the package is almost useless. It leaves the recipient scratching his head for much of the day. Better to let buyers enter a gift message that's printed on the packing slip.
Helpful Report
Posted 4 years ago
Your website is very glitchy and opens multiple windows in my browser while i'm typing in the shopping cart
Helpful Report
Posted 4 years ago
Wish I could have done overnight shipping
Helpful Report
Posted 4 years ago
When opening the page a "free shipping code" was offered, THEN when I completed my order I entered the code... and was told it was invalid.
Helpful Report
Posted 4 years ago
slow shipping had to wait almost a month the last time ordered
Helpful Report
Posted 4 years ago
Last order of this item too entirely too long to receive
Helpful Report
Posted 4 years ago
Can't unsubscrube from the podcast notifications when buying. I just want to order a bottle of rum, not subscribe to a podcast.
Helpful Report
Posted 4 years ago
I ordered a few weeks ago
Helpful Report
Posted 4 years ago
i think making me do a survey after i check out is annoying and therefore i'm rating you poorly because i'm annoyed with it
Helpful Report
Posted 4 years ago
I wasn't able to input a gift message as promised
Helpful Report
Posted 4 years ago
DID NOT ALLOW ME TO WRITE A MESSAGE.
Helpful Report
Posted 4 years ago
the -'free shipping ' with purchase of two products, did not kick-in
Helpful Report
Posted 4 years ago
kept going to age screen. i am 35!!!!! also the screen kept going back to the original screen which took longer to complete.... lame!!!
Helpful Report
Posted 4 years ago
Shipping was more then half of the order! Too pricey.
Helpful Report
Posted 4 years ago
Your 2 minute check out for bonus shots it's not a good promo. How about making the time 5 minutes. Purchased as a gift and difficult to have a ship to address different than bill to address......
Helpful Report
Posted 4 years ago
Should be free shipping
Helpful Report
Posted 4 years ago
Free shipping code did not work, despite it being advertised on the site.
Helpful Report
Posted 4 years ago
Delayed processing
Helpful Report
Posted 4 years ago
Wasn't the best price for ordering online. Then you're charged an arm just for the shipping and then charge for shipping protection.
Helpful Report
Posted 4 years ago
Cask Cartel is rated 4.3 based on 17,306 reviews