Cheap Flights Fares Reviews

Name: Cheap Flights Fares
Address: 123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932, Florham Park, New Jersey
Rating: 4.08

4.1 Rating 5,460 Reviews

79 %

of reviewers recommend Cheap Flights Fares

Company Reviews

Metrics

Info

4.1

Based on 5,460 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Cheap Flights Fares:

We, at CheapFlightsFares.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, CheapFlightsFares aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!

Visit Website

Phone:

833-658-2102

Location:

123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932,
Florham Park
New Jersey
07932

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Cheap Flights Fares 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Safe to say first and last time I buy a ticket through here! I bought a flight ticket and I got an email the next day stating I needed to urgently call. When I called they told me they had over booked the flight for the price I bought it at and were trying to OVER charge me more for the ticket. I told them if that’s the case give me a refund because it would be cheaper if I directly booked the flight with the airline. They put me on hold to speak to a manager and they said this one time they will allow the original flight ticket cost to be charged??? You guys are thieves. When I got my confirmation email with the flight number I went on the airline app to make sure the flight was good to go and I saw that there were 2 tickets. I called to see if they accidentally charged me for 2 flights and the customer service person was so rude when I was simply asking why it shows that I have two flights when I had only purchased one!”

Helpful Report

Posted 3 months ago

Dear Stephanie, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details and will be glad to assist you. We tried to contact you via the contact number provided but landed on a voicemail which never gave the option to leave a voicemail. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 3 months ago

“One of customer service representative was extremely rude while I was explaining my issue he put me on hold and after that while I was asking for solution he cut my call without informing me. Worst service”

Helpful Report

Posted 3 months ago

Dear Bhoomi, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 3 months ago

“Very bad service”

Helpful Report

Posted 3 months ago

“Terrible experience. To cancel the flight and get my refund I had to pay extra $160.”

Helpful Report

Posted 3 months ago

“Your website froze while I was rying to purchase a ticket. I could not go forward or back so I had to close the app. I had input enough information for you to charche my card although I did not get an itinerary, Flight, Gate or anything else. I attempted to get a refund but all of the agents I talked to could not givr mr s vslif code. Since the code did not work I figured that the purchase was not secured although the agents said that I could not get a refund. I called to Frontier and purchased a ticket. When I saw later that the charges apperaed on my account and I contested your charges since I never received confirmation.”

Helpful Report

Posted 3 months ago

Dear Arlan, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 3 months ago

“Very bad experience, i have no words to tell about!🙃”

Helpful Report

Posted 3 months ago

Dear Gurpreet, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 3 months ago

“Worst flight search site - this platform is used to get people to book at really low fares, only to send confirmation of pending booking so you are forced to call them. Even and putting your credit card in for and confirming purchase! Once you call them to ask why it’s pending, they will tell you that the promotion expired while you confirmed purchase or that many people booked at the same time, and as a result you got booted out of promotion. It’s a sales tactic for them. When they do tell you this flight is no longer available, they keep you on the phone to try to “match the price” or get the best price… only to sell upsell you and offer you something 5 times more than the initial advertised fares. It’s false advertisement and a COMPLETE WASTE OF TIME. DO NOT BOOK … YES PRICES ARE TOO GOOD TO BE TRUE.”

Helpful Report

Posted 3 months ago

Dear Claudia, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 3 months ago

“So I bought a ticket to fly apparently when it was priced high cause later on that day the price kept dropping. I’d call customer service to see if I can get a price adjustment. I was told no … not only that. I paid for check in bags when I bought my ticket I go to the airport And it’s not in flair airline records I then spend an hour on the phone with a cheap flight reps to get this fixed since I pre paid for it when I booked my flight … it was a joke”

Helpful Report

Posted 3 months ago

Dear Nicholas, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 3 months ago

“Unos estafadores no quieren devolver el $ cuando cancele tengan cuidado cuando compren por estas páginas no la recomiendo”

Helpful Report

Posted 3 months ago

“I booked a flight and wanted to cancel it within the allowable 24 hour period. Called the agent that lied to me and said refund is not allowed. I called frontier airlines and was told within 24 hours cancelation allows for full refund. I called again and was lied to again and got the run around. Escalated to management that refunded my amount and offered compensation for my issue for any service for 2 years. I have tried to use my compensation on 4 occasions. They always have an excuse why I can't use it. This company is a joke. I would highly recommend you look elsewhere. Terrible customer service. Will never use this site again.”

Helpful Report

Posted 3 months ago

“This company is a scam. They make you paper fun trip insurance and they do not compensate despite the fact that Covid symptoms arrive at times they stated they cannot give me credit.”

Helpful Report

Posted 3 months ago

“Twenty eight texts, twenty eight WhatsApp messages, 32 emails with gate change notifications when the original terminal and gate never changed. No ability to add additional baggage to reservation. Seat map doesn’t work. No airline recognized confirmation number. Never again.”

Helpful Report

Posted 3 months ago

“J’ai voulu changer ma date de réservation à l’intérieur de 24 hrs et même avec un supplément que j’avais payé pour annulation, ils n’ont pas voulus. C’est de l’arnaque pur et simple, jamais plus avec vous!”

Helpful Report

Posted 3 months ago

“The worst. My last flight of three was canceled and Cheap Flights Fares did not give me notification, even though I later found out from the airlines the flight was canceled the night before of departure. I got stuck paying for a hotel and had I known ahead of time, I could have made other arrangements.”

Helpful Report

Posted 3 months ago

“Advertising a fare of $2218 and then not delivering it 2 days later and asking me to accept an increased fare of $2444 AND a much longer travel time and 5hr layover doesn't bide well for this company and I'll not recommend it to anyone.”

Helpful Report

Posted 4 months ago

“I felt really scammed in a way. I did get decent tickets in the end, but the confirmation of my tickets and then having them withdrawn and having to pay more for less-desirable tickets was a huge turnoff. Then I got a notice the next day that the times I preferred were cheaper and when I called to have them changed they simply told me that was old even though the email was 2 minutes old. It's apparent that it's a bait and switch game with your company.”

Helpful Report

Posted 4 months ago

“SCAMMERS!!! I purchased tickets and they came back the next day saying the price went up! Over a period of an hour and a half I was told they went up $300, then that the flight was sold out, then up $500. I put up a fight since the price was still the same on five different sites. Total scammers!!!”

Helpful Report

Posted 4 months ago

“I will never book a flight with you guys again customer service was poor. I had a flight book and they canceled my flight stating that I had insufficient fund in my account come to find out they changed the price of the flight and then telling me after I booked the flight spoke to a manager and the manager basically told me that that flight is no longer going out they had a flight for a different day. That’s why the price change I would never ever use this company again to book a flight.”

Helpful Report

Posted 4 months ago

Dear Carl, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 4 months ago

“I will not use this service again. After locking into a price and submitting my credit card information, I was under the impression I had purchased my tickets. I later received an “urgent” message to call back because apparently the reservation price is based on airline availability, which is not checked in advance. I was given a more expensive option and pressured into making an immediate decision without being able to investigate other options. There may be small print alerting of this procedure, but it is not openly apparent, and is not transparent business practice.”

Helpful Report

Posted 4 months ago

“Worst customer service. Did not honor coupon offered.”

Helpful Report

Posted 4 months ago

Cheap Flights Fares is rated 4.1 based on 5,460 reviews