“Clothes are absolute cheap garbage. Do not believe their “easy return policy” they give you the run around trying to get out of giving you the refund. The policy says that if you contact them within 14 days (contacted them the day of delivery) after delivery you can get a refund, then they go back and forth with messages trying to offer discounts to keep the clothes that are absolutely garbage. Once they finally gave in and say, you can mail them back at your own cost, they will give you a refund, but they don’t, more run arounds. So once you mail them the product, get a tracking receipt for it, they say you took too long to send it back (7 days after they ok’d the return and gave an address) they will not give you your money back. So they will have their product back and have kept your money. Buyer beware!!!! not worth the hassle.”
“This company is a sham. The quality of the shoes are a joke. One shoe was overly wide, the other ??? It took weeks for the shoes to arrive and they had the quality of a piece of ----. I looked at returning, but their return policy is far from their quote at time of order. Return within 60 days, no questions asked. They should be barred from advertising and selling in the United States.”
“They will not refund my money. Then i received an email from Nikki and Suzy stating 50% refund and i keep the merchandise that do not fit. Why can't i just get a refund. No bargaining.”
“So far, so bad. There are so many fraudulent online companies no wonder why there's so much skepticism and hesitation when it comes to shopping. Companies like "Chic Me" take your money and either you have to wait a lifetime to get your product you ordered or not get it at all. I placed and order for a pair of shoes at the end of April. Today is May 20th and it still saying "prossessing." Then you're sent through loops and hurdles to try and cancel. Well, I see that this will be my last and only time I shop at Chic Me. I would like my shoes for the Summer but....”
“Buyer Beware!!!
Once you purchase items it will take about three weeks to a month to receive your purchase. When you finally receive your items picture them all in polyester and not the good material. It's all cheap looking and most of the items didn't fit right.
Now here's the tricky part, requesting a refund or exchange. It's a back and forth process that they do NOT want to honor. They will offer 10% discount and then a lil more, but it's a true fight to get a return, so pull up your sleeves and get ready. After all of that your out of shipping both ways about $30-40. I took a loss what a hassle and still no outfits 😡”
“It’s been a month since I first place my order, the tracking says it’s still sitting in the warehouse waiting to be packed. I tried chatting with someone about my issue but the conversation closed suddenly and wouldn’t reopen. I would not recommend that anyone order anything from these people. I got scammed BIG TIME🤬🤬”
“Never received order placed on 3/31/2023 and when messaged said they would resend and still no package 05/18/2023!! HORRIBLE COMPANY AND FULL OF BS!! LUCKILY i only spent 20$ on this order. DO NOT ORDER FROM THEM - TOTAL SCAM!!!!!”
“I order my package since March and still have got it Wynn is the only person you can talk to via chats..they can tell you when the order will be here and they can’t tell you nothing about your order”
“I ordered from the website and received my items on April 7. I had had surgery on April 5 on my shoulder and was unable to try the clothing on when I received it. I tried the clothing on a few weeks later, when I was able to move my arm and realized that the two shirts were too small. I reached out to customer service only to exchange, the two tops and was told that I couldn’t exchange it because they only give 14 days. I explain to them multiple times my situation with surgery and reiterated that I didn’t want to refund, only an exchange. They continue to offer me five dollars or $10 off my next order, but refused to exchange the tops , I will never order from them again because Customer Service is a top priority, and they couldn’t make an exception, knowing that I had had surgery. I realize for me that good customer service is better than anything else and they definitely don’t have it!”
“I placed a order In April 2023 a dress l wanted for Mother's day l received a email that it shipped out on May 5th, 2023. I still have not received the dress. I have called the company several times the line is always busy and l have sent emails that no one reply back to.”
“Chic me is horrible they dont like to give your money back and also wants you to pay for returns. They know there clothes may or may not fit someone. Its ridiculous you cant even talk to a live person and it takes two and three days for them to return your message. I will never shop with them again.”
“This company is horrible. 1 it takes forever to get the merchandise and the material is terrible. You ask for refund and they tell you 10% and you can keep it. I order 3 things and they was nothing like picture. They finally said they will give me 40% back. I took it and told them I would throw the merchandise away for them. Shop at your own risk.
I was not Happy at all and Customers service is the worst...”
“Well, what went wrong is 1. I ordered some items and it took 3+ weeks before it said delivered. Tried to get it cancelled because the event I ordered the items had passed. 2. Although it says delivered, the items were not received, and customer service is no help. I wouldn't recommend. I know others might've had better experiences, but mines was a disappointment.”
“I placed an order on April 19 and I have yet to get my order. I texted customer service because the number they have is bogus and it’s always conveniently busy. Once my Oder arrives, I will never order from this company again. If you tell me 7-12 I expect to receive my order then”
“I did receive my items two of them didn’t fit. I emailed customer service, for a return address. Got the return address, took the items to the post office. I had to pay for shipping and handling, they have the items. I still have yet to get a refund. This was my first and will be last time ordering from them. I’ll stick to shein, at least you don’t have to pay to have things sent back. And shein delivers faster! Stay away from chic me, clothes are over priced anyway!!!”
“Order product from April 22. My order still says waiting to be packaged from April 25th and it is still stuck there waiting to package. It is may 15 and still waiting to be package. Customer service told me order is in back order and should be shipped in 1-3 days, that’s been a week now. This is a scam stay away from them shein is way better. My wife just doesn’t listen when I told her to stay away from this websites.”
“purchased 2 items a month ago. Have never been shipped to me. Says it's still processing. When you contact them they have no phone number to contact anyone. Tells you that you have to wait 24 hours for a response. At this point I want my money back. Terrible customer service. And the Facebook messenger keeps saying it doesn't understand when you ask why. Then just stops responding.”
