Chilton Furniture Reviews

Name: Chilton Furniture
Address: 100 Commercial Street, Portland, Maine
Rating: 4.88

4.9 Rating 989 Reviews

97 %

of reviewers recommend Chilton Furniture

4.9

Based on 989 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chilton Furniture:

Chilton is a family-owned, Maine company dedicated to selling fine, wood furniture, all American-made. We are known for our Shaker-inspired designs, and also feature Arts & Crafts, modern and cottage style pieces in solid cherry, maple, ash, walnut, and quarter-sawn oak. We are also known for the quality craftsmanship of our custom work. Many of our pieces can be custom built to your specifications.

Much of our furniture is handcrafted in small Maine workshops, and we also work with boutique craftsmen in New Hampshire, Vermont and the Midwest, many of whom have been partners for decades. All of these cabinetmakers have a Shaker-like dedication to workmanship, function, and simplicity of line and form. All of Chilton’s pieces are built to our high standards, and a growing number are original, proprietary designs.

Visit Website

Phone:

207.883.3366

Email:

orders@chiltons.com

Location:

100 Commercial Street,
Portland
Maine
04101

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Chilton Furniture 5 star review on 24th April 2025

Barbara

Chilton Furniture 5 star review on 24th February 2025

Laurie

Chilton Furniture 5 star review on 18th April 2024

Dan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My new bookcase is beautiful and with a small lamp on top it is my private little corner!”

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Posted 3 years ago

“Table, chairs, and linen press are beautiful!”

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Posted 3 years ago

“Great experience. We love the table and cabinet....perfect!!”

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Posted 3 years ago

“One word describes Chilton’s furniture, beautiful !!! I have purchased from them for many years, recently a Shaker style bed, bureau, and night stand. Customer service is always excellent and delivery is smooth !!! This is furniture that will be passed on to future generations.”

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Posted 3 years ago

“The cherry chairs we purchased from Chilton Furniture are superb. They are solid and made in the USA. The customer service was personable and prompt.”

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Posted 3 years ago

“Excellent build quality!”

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Posted 3 years ago

“My furniture looks beautiful,”

Chilton Furniture 5 star review on 18th March 2022

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Posted 3 years ago

“Delivery was smooth, on time and staff was very polite and out the door!! Love the bed and service . Thanks one Happy Freeport Resident !!!!”

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Posted 3 years ago

“Excellent craftsmanship and service. Extremely pleased.”

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Posted 3 years ago

“We are very pleased with our purchase from Chilton. Our table and chairs are beautiful. Our experience with Chilton was very good - from our visits to the showroom, the ordering process, and excellent delivery service. Our furniture was ready earlier than promised at purchased.”

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Posted 3 years ago

“Beautiful piece of furniture Excellent customer service. Bed arrived TWO MONTHS EARLIER than I expected Flawless delivery”

Chilton Furniture 5 star review on 2nd March 2022

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Posted 3 years ago

“We are repeat customers of Chilton's and are very pleased with both furniture quality as well as customer service. They appear to be making a strong effort to stay close to their customers as they expand sales---their follow-up calls and emails are appreciated. One suggestion would be to provide furniture care instructions and/or kits to ensure the long life of their pieces.”

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Posted 3 years ago

Thank you so much for sharing your feedback, we really appreciate it! We're so glad to hear you've been pleased with our customer service and the furniture you've received from us, thank you for your business over the years! To address your suggestion regarding furniture care instructions, I've linked our Furniture Care page for your reference! https://www.chiltons.com/pages/care Should you ever encounter something that isn't covered by this page, please don't heistate to reach out to our service team! They can be reached 7 days a week at service@chiltons.com. Warmest wishes, The team at Chilton Furniture Co.

Posted 3 years ago

“i had an issue with a crack in my bed frame….no questions asked snd a replacement was made and sent! excellent product; excellent customer service!!”

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Posted 3 years ago

“I have order four beautiful pieces of furniture from Chilton. The quality and craftsmanship is extraordinary. From start to finish my experience with Chilton Furniture was exceptional.”

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Posted 3 years ago

“Beautiful pieces, the art and skill of the craftsmen are awe inspiring. I appreciate being able to support Maine artists. I have purchased from Chilton before and will continue to do so, it is well worth the wait.”

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Posted 3 years ago

“We love our shaker classic platform bed. The wood and finish are beautiful. We love that the wood is locally sourced and that the bed was built in Maine. And we love our Portland mattress, constructed from eco friendly materials and in Maine. Deliver and set up was very smooth. We also bought a night stand that is gorgeous next to this bed. We will not hesitate to come back to Chiltons for any future furniture needs.”

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Posted 3 years ago

“I love my gorgeous new cherry dresser and matching mirror. Makes my room look Instagrammable for once :) The delivery was seamless, despite our tricky steep stairs. Its just too bad the time between order and delivery is so long ... I do with I got more communication along the way giving me updates on when it was expected to be ready.”

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Posted 3 years ago

Thank you so much for sharing your feedback, we really appreciate it! We're so glad to hear that you're enjoying your new dresser and mirror! We know the lead times are a bit of a doozy but we thank you for your patience, our builders are working as fast as they can :) I apologize that you felt you didn't receive enough communication. Our builders don't offer us any updates along the way, but for future reference, you are welcome to reach out at any point and we are able to request updates on your behalf! We hope you enjoy those pieces for years to come, and if there is ever anything we can do for you, please don't hesitate to reach out! Warmest wishes, The team at Chilton Furniture Co.

Posted 3 years ago

“Very pretty bed(Acadia), seems well built and very solid. Very happy with my purchase.”

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Posted 3 years ago

“My Maine home is full of beautiful Chilton Furniture and it's the first place I look when needing to add or replace an existing item. I love knowing the pieces are made locally and the wait is well worth it.”

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Posted 3 years ago

“We got exactly what was promised. When was the last time that happened with a web site. Although bed was expensive, it is very high quality and construction design will probably cause it to last forever. It was also nice to have them set it up and haul off the copious amount of packing materials that would have otherwise filled our trash containers for weeks”

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Posted 3 years ago

Chilton Furniture is rated 4.9 based on 989 reviews