Chilton Furniture Reviews

Name: Chilton Furniture
Address: 100 Commercial Street, Portland, Maine
Rating: 4.88

4.9 Rating 1,015 Reviews

97 %

of reviewers recommend Chilton Furniture

4.9

Based on 1,015 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chilton Furniture:

Chilton is a family-owned, Maine company dedicated to selling fine, wood furniture, all American-made. We are known for our Shaker-inspired designs, and also feature Arts & Crafts, modern and cottage style pieces in solid cherry, maple, ash, walnut, and quarter-sawn oak. We are also known for the quality craftsmanship of our custom work. Many of our pieces can be custom built to your specifications.

Much of our furniture is handcrafted in small Maine workshops, and we also work with boutique craftsmen in New Hampshire, Vermont and the Midwest, many of whom have been partners for decades. All of these cabinetmakers have a Shaker-like dedication to workmanship, function, and simplicity of line and form. All of Chilton’s pieces are built to our high standards, and a growing number are original, proprietary designs.

Visit Website

Phone:

207.883.3366

Email:

orders@chiltons.com

Location:

100 Commercial Street,
Portland
Maine
04101

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Chilton Furniture 5 star review on 24th April 2025

Barbara

Chilton Furniture 5 star review on 24th February 2025

Laurie

Chilton Furniture 5 star review on 18th April 2024

Dan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love, love our beds - beautiful wood, easy to assemble, and the customer service by everyone at Chilton’s from beginning to end was exceptional! Thank you all for your “pandemic patience” and your follow through with all of my questions.”

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Posted 3 years ago

“Beautiful piece - worth the wait!”

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Posted 3 years ago

“The bedroom set we ordered (frame, nightstands and dresser) were beautifully made. Unfortunately the headboard was chipped during delivery but the customer service team at Chilton remedied it without any difficulty. Our overall experience was outstanding.”

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Posted 3 years ago

“Well worth the wait! The cherry wood is beautiful, the construction impeccable! The family room has the leather couch in chocolate leather. Gorgeous! Also very firm which I love. The recliner also in chocolate leather is super comfortable-also quite firm. The media center is big and beautiful! Master bedroom was also furnished. Just as beautiful! Already ordered more! A lamp stand and a large bookshelf. Can’t wait!”

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Posted 3 years ago

“We went looking for a particular kind of desk, fount it, bought it, put it in the car and took it home. Awesome.”

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Posted 3 years ago

“The Shaker bookshelves are solid, attractive and well-made.”

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Posted 3 years ago

“There was a mix up in what I ordered and the piece of furniture was delivered before I realized it. When I called everyone was responsive and respectful. Zac in service was, however, a real stand out. He put a lot of time and effort into finding the right replacement, making sure I was satisfied with it, and then making the switch. And I live over 6hrs from the store. I was very impressed by him and the quality of employees at Chilton.”

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Posted 3 years ago

“My wife and I have made multiple purchases from Chilton Furniture. Their products are of the highest quality and with proper care will last for generations. In the unlikely event there's a problem with an item, Chilton stands behind it and will remedy the issue. Their staff is courteous, knowledgeable and always responds honestly to questions. If you're looking for really good furniture Chilton's is a must stop.”

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Posted 3 years ago

“Furniture is beautifully crafted. Staff have been outstanding. Very responsive and accommodating.”

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Posted 3 years ago

“Your furniture ia amazing! It is gorgeous and so well made. I knew I wanted it as soon as I saw your catalogue. Could you tell me what wood we have? I may want to order a table to go beside a chair in our bedroom. Your delivery guy from Poland was the nicest guy as well. He let us know when he would arrive twice and was on time. After he left us he still had a four hour drive to the Bay area. Then he was due at the next person's home at seven in the morning. He must have gotten four or five hours sleep that night. BTW the furniture arrived ahead of tme. I will send a photo when the room is put together. Sandy Putnam and husband, Chuck Jones”

Helpful Report

Posted 3 years ago

“This is the second piece we have bought at Chilton’s furniture. I love the simple calming style of their furniture. We looked at the latest piece (linen press) in the Freeport store and picked it up months later (made to order) in the Lewiston warehouse. All communication was clear and we are one hundred percent happy with our purchase. Our first piece (buffet table) is 15 years old and still looks fantastic. The cherry color is now a lovely and rich looking. We highly recommend Chilton’s well made furniture and their customer service.”

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Posted 3 years ago

“My primary source of furniture has been Craigslist for decades. Chilton is another world. Beautiful, simple lines and a delight to have in any room. Every person who helped me along the way with my purchase was the epitome of perfection in sales. My only suggestion is a pass to each of their movers for a hot tub at the end of each workweek. They most certainly deserve it! Thank you for all”

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Posted 3 years ago

“We love our China cabinet!”

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Posted 3 years ago

“Thank you! I really enjoy the saddle stool!”

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Posted 3 years ago

“We love our maple wood Fjord table. Beautiful! Thank you.”

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Posted 3 years ago

“I love the hall table that we purchased from Chiltons! The furniture quality and customer service at Chiltons are excellent.”

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Posted 3 years ago

“beautifully crafted furniture. great service. gorgeous show room”

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Posted 3 years ago

“Always love your furniture and love it’s made in Maine. This will go with my dining room table for extra room.”

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Posted 3 years ago

“EASY EXPERIENCE, GREAT CUSTOMER SERVICE”

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Posted 3 years ago

“We love our new table and buffet. The cherry stain has really brightened our dining room. The furniture is top-quality! We absolutely love the "live edge" on the table.”

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Posted 3 years ago

Chilton Furniture is rated 4.9 based on 1,015 reviews