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Choose Health Reviews

3.9 Rating 219 Reviews

70 %

of reviewers recommend Choose Health

Company Reviews

3.9

Based on 219 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use, clear results. My only issue is what happened after I received my results. The results of my test were alarming, I paid for the physician phone call and was told someone would "reach out soon". Have not heard anything back in 3 days. The advice on the test results appears to be computer generated, the doctors take was "not too bad" because I scored optimal on 4/7 markers. However the three markers I scored high on are extremely alarming. It feels very much like a simple algorithm determined "4/7, more than half, not too bad." Rather than an actual medical interpretation of what the results mean.”

Posted 1 year ago

“I'm impressed with the ease of the process, clear results, and options for making a call with a provider. I do plan to continue with my plan for the time being. However, I am frustrated with a lack of a clear way to stop my subscription if I was wanting to do that. Your website has NO clear way to do this. For this reason, I'm rating 3 stars for now. If you show me a clear and straightforward way to have control over my subscription, I'm likely to rate higher.”

Posted 1 year ago

“This test gave some good insight to what's going on with my health. It gave me excellent starting points to doing my own research in how to improve my health. The explanations of what the markers mean could be improved, they were a bit confusing.”

Posted 1 year ago

“Conflicting tests without super helpful information. All of the suggestions are things I already am or am not doing so no method for improvement. Blanket options for the masses.”

Posted 1 year ago

“I really liked how easy it was to collect the sample. The turn around time from the lab was great. The charts are easy to understand. The issue is the insights. If you are suboptimal in 2 areas, the advice is completely different. For instance one insight is to go on a Whole30 diet and another is to go paleo. Which should I do? Then I have to pay more to talk to a doctor? I liked being able to take this into my own hands, but it needs some tweaking.”

Posted 1 year ago

“was hoping for actual numbers from results not there scale can't compare with previous test”

Posted 1 year ago

“I experience some confusion on the app stating my kit was not delivered after I mailed it . USPS tracked and stated it was delivered Through reaching out to Choose Health for assistance I discovered the kit had indeed arrived at the lab and the delay that I experienced was created by an interface error that causes me to see the kit as not delivered. It only corrected once results were processed on 4/22/2022.”

Posted 2 years ago

“I am waiting to receive my results from my testing. I have sent in several requests for assistance logging into my account and am yet to have anyone respond.”

Posted 2 years ago

“test , mail and result posting worked out great. Only issue was my PSA result was way off (18), i did a second check at a lab it showed 3.2.”

Posted 2 years ago

“An improvement in the time lag would be nice. I paid for a test at Let's Get Checked as well. I dropped off the test at UPS, it arrived on the other side of the country the next afternoon, and they sent me the results that night. Even counting reduced shipping cost using USPS, my test arrived at Choose Health on a Sunday night and it was a couple of days later before I got results. Just a suggestion.”

Posted 2 years ago

“Taking test was easy. I’m still waiting on the results?”

Posted 3 years ago

“Shipping and website issues were resolved. Thank you.”

Posted 3 years ago

“I would have preferred a printable report included. If that it possible I would like to receive one n my email”

Posted 3 years ago

“Too basic not enough explanation”

Posted 3 years ago

“it's to expensive”

Posted 10 months ago

“I bought the lab kit, did the test, got the results but was not able to see them??!! The app did not let me go past the subscription for future tests!!”

Posted 11 months ago

Hi Mabel, thanks for reaching out. Please use google chrome/safari/firefox to open the results link in your email. This will take you to your results dashboard. If you have any other issues please feel free to reach out to at on hello@choosehealth.io

Posted 11 months ago

“Results took a very long time to receive.”

Posted 1 year ago

“Choose Health took A very long time to produce my results. The Nurse only said my ratio was in range. Nothing else. Not that it was not optimal range or borderline range...nothing. Not that estradiol and progesterone were liw or high in that range....which is what I was trying to determine. Not the greatest.”

Posted 2 years ago

“The tests were not as comprehensive as my lab tests from my annual wellness checkup. I thought the video of the results was unprofessional and clunky. It was obvious that these are standard videos made for all customers and not really tailor-made as professed. I did go on to find out more about the GGT results and found that this test is very sensitive and results can be skewed by consumption of alcohol within 24 hrs of testing. I do appreciate the warning, nonetheless. If you don't have access to yearly blood tests, then this is a reasonably priced alternative, however.”

Posted 2 years ago

“The results were not received almost three weeks late. When I checked on line for states, it indicated as still "at home". So I paid another service and received results in two days. In between the three weeks, no communication, no email acknowledgement, etc, I thought the sample was lost. I will not use this product again”

Posted 2 years ago

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Choose Health is rated 3.9 based on 219 reviews