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Club L London Reviews

4.0 Rating 1,543 Reviews
75 %
of reviewers recommend Club L London
4.0
Based on 1,543 reviews
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Club L London 1 star review on 22nd August 2025
Anonymous
Club L London 5 star review on 6th January 2025
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Club L London 5 star review on 6th January 2025
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Club L London 2 star review on 4th October 2024
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Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
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Anonymous
Anonymous  // 01/01/2019
“Shannon was very helpful”
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Posted 1 year ago
“Had a minor issue with a dress and my issue was sorted out within minutes! Shannon, Bianca and Alice were amazing- dress had a fault and need it for a certain date, my return and replacement have been dealt with within 48 hours! Other than the fault, the dress is exquisite and can’t wait to wear it and will definitely be back for more dresses, thank you one and all”
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Posted 1 year ago
“Shannon m’a aidé avec ma demande de retour en quelques minutes. Service extrêmement excellent - merci !”
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Posted 1 year ago
“Shannon helped me with my return query in a matter of minutes. Extremely great service - thank you!”
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Posted 1 year ago
“Shannon did well”
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Posted 1 year ago
“Shanon was really helpful to track my order. :)”
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Posted 1 year ago
“Shannon was super helpful!”
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Posted 1 year ago
“Julie was fantastic- but the premier next day delivery set up on your website is very poor”
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Posted 1 year ago
“I had issues with an ordering not arriving on time. I spoke to Julie and she was so helpful. She refunded my original delivery payment and then gave me a discount code as well as free delivery for my next order so I could have it in time!”
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Posted 1 year ago
“Shannon was really helpful and sorted my issue in seconds”
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Posted 1 year ago
“The responses I had from asking where my return was were incredibly quick. When Royal Mail messed up my return it was sorted immediately without any messing from yourselves which I was dreading being really difficult. Not only that, the dresses are always really nice and good quality.”
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Posted 1 year ago
“Service client au top ! Shannon a été parfaite !”
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Posted 1 year ago
“Julie from customer service was very helpful, was very prompt with her replies and sorted the issue straight away!”
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Posted 1 year ago
“Big thanks to Julie who sorted my refund after I put the dress in a wrong package! Sorted it out and got my refund”
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Posted 1 year ago
“They were quick and responsive - Julie was so sweet and helpful”
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Posted 1 year ago
“Julie was the BEST in helping me return my items that were received very late. THANK YOU JULIE!”
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Posted 1 year ago
“Julie was able to assist me apply my discount code to the existing order”
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Posted 1 year ago
“Super customer service from Julie today. Very understanding of my issue with asking for a return extension. Thank you for your help. I highly recommend Club L to anyone”
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Posted 1 year ago
“Very good customer service”
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Posted 1 year ago
“Julie from customer service is really helpful and understanding.”
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Posted 1 year ago
Club L London is rated 4.0 based on 1,543 reviews