Club L London Reviews

Name: Club L London
Rating: 4.00

4.0 Rating 1,413 Reviews

76 %

of reviewers recommend Club L London

Company Reviews

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Metrics

4.0

Based on 1,413 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Club L London 1 star review on 19th April 2024

223

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“amazing brand, good quality”

Helpful Report

Posted 1 week ago

“Stunning maternity dress for a wedding. Such a nice fit, flattering and comfy - perfect for being pregnant and wanting some stylish. Delivery was super quick and great price of dresses.”

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Posted 2 weeks ago

“Club L do excellent quality dresses. Usually offer a discount code and easy returns. Love love love the quality, style and fit of this brand!!”

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Posted 2 weeks ago

“Club L London is always my go to for nice dresses for any occasion!!! I always feel they fit nice and I feel a million dollars.”

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Posted 3 weeks ago

“Ordered loads from here everything is such good quality, the fabric and fit are just amazing!”

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Posted 3 weeks ago

“have ordered 5 items in the last week for a ball i have tomorrow. every single item was amazing. the quality of fabric is insane! i have gone for a dress i didn’t think i would like, but on, it makes me feel incredible! super happy!”

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Posted 3 weeks ago

“Stunning dresses, always a lovely fit! Happy with delivery and service of any issues.”

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Posted 3 weeks ago

“Ordered a few things of Club l always outstanding. Material is beautiful and fits always like a glove family Use Club L to get a few things from there for occasions. Looks more expensive definitely would recommend”

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Posted 3 weeks ago

“Really fast delivery, sooner than expected, dress exactly as pictured and a really nice material- isn’t clingy, it’s very flattering”

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Posted 3 weeks ago

“I recently bought some swimwear from Club L's beautiful Serata collection. Having checked the size chart, I decided to order the same swimwear items in two different sizes as I'm sort of in-between sizes. My parcel arrived promptly via DPD express next-day delivery and I was delighted with the bikini set I'd ordered. I love the colour (bronze) and the unique, on-trend style (high-waist bottoms and ruched top). Also, the price at £65 for the set is very reasonable given the high quality and finish of the outfit. However, I did need to send one size back (the smaller set as it happened) and that was easily done following Club L's returns instructions. I have since received email confirmation that my return has been received and that my refund is being processed. I also made a customer service enquiry about points/rewards on my Club L account and that was also answered promptly, clearly and cheerfully. A great online shopping experience!”

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Posted 3 weeks ago

“Gorgeous dresses. Great fit and quality material. Always flattering”

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Posted 3 weeks ago

“Gorgeous dresses, beautiful materials. Excellent sizing, easy returns and delivery. What's not to love 😍”

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Posted 3 weeks ago

“Quick delivery, quality of the clothes r fab & very true to size. Love ordering from here”

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Posted 3 weeks ago

“Club L never fails to deliver! The quality is impeccable regardless of the material and from dresses to jumpsuits, they’ve got something for every occasion. Club L is my trusted go to. 100% recommend.”

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Posted 3 weeks ago

“I love the dresses of club l London the price is great and the quality is really good”

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Posted 3 weeks ago

“Quick delivery! Order as described and well informed of dispatch and delivery etc! Love club london quality ! X”

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Posted 3 weeks ago

“Their clothes are always beautifully made.”

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Posted 3 weeks ago

“I regularly order from Club London - every item to date has been of fantastic quality, delivered on time and fits perfectly! I will continue to purchase and recommend Club London products.”

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Posted 3 weeks ago

“Probably the most consistent site for quality and creativity. Customer service is excellent and so quick. Never had a late delivery too and wouldn’t order from anywhere else!”

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Posted 3 weeks ago

“Dresses are excellent quality. This is my go to site for events. packaging is great and arrival is always timely”

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Posted 3 weeks ago

Club L London is rated 4.0 based on 1,413 reviews