Club L London Reviews

Name: Club L London
Rating: 3.99

4.0 Rating 1,417 Reviews

76 %

of reviewers recommend Club L London

Company Reviews

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Metrics

4.0

Based on 1,417 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Club L London 1 star review on 10th May 2024

Beth

Club L London 1 star review on 19th April 2024

Disappointed

Club L London 5 star review on 30th March 2024

Samantha Skinner

Club L London 5 star review on 24th March 2024

Rebecca English

226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only ordered two days ago so can’t comment on delivery but was straightforward to order and I’ve heard clothes are good quality”

Helpful Report

Posted 2 years ago

“I bought four dresses to try on for a wedding I paid extra for next day delivery and they came as required. I am a size 6/8 on top and 10 bottom I pushed my looked and ordered all the dresses in a size 6 they fit beautifully as the material is stretchy. I loved all of the dresses but kept two that I liked best. The dress I wore for the wedding was perfect everyone commented how lovely it was dark green one shoulder midi. I wore the other a black boobtube midi on a night out and it looked fab my only upset was it came undone at the seam at the back luckily I was on my way home when we realised (I’m not sure if I did this or faulty) I returned two of the other dresses and this did take around 3 weeks but I can confirm I received a refund for these today. I paid by klarna buy now pay later and informed them of the return so my payment was paused. Please don’t worry about the returns side of things like some others have commented. I would buy from here again as the clothes were very flattering.”

Club L London 4 star review on 14th September 2021

Helpful Report

Posted 2 years ago

“Fab choice of products and all fit well. Could have done with a little more communication regarding when my order was going to be delivered.”

Helpful Report

Posted 2 years ago

“Perfect fit and speedy delivery! Just wish they had petite options!”

Helpful Report

Posted 2 years ago

“Gorgeous quality. A bit too long for me as l am a very short girl.”

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Posted 2 years ago

“My dresses arrived super quick and I was so happy with the quality, one of the dresses had a tiny make up mark on it but I emailed them straight away and told them and that was all fine. I ordered too big but have returned them which was so simple and just waiting on the right sizes arriving. Brilliant service will definitely be ordering again and recommending to my friends.”

Helpful Report

Posted 2 years ago

“Great fit and good quality. Fast delivery.”

Helpful Report

Posted 2 years ago

“colour is a little more green then expected , but still looks beautiful really happy with the fit”

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Posted 2 years ago

“Liked the double lined top section. Sizing different for different dresses though.”

Helpful Report

Posted 2 years ago

“It’s perfect fit unfortunately there was a slight tear in the side when I got it out but I haven’t got enough time to return for a new one so off to Nans it goes for a quick fix!!”

Club L London 4 star review on 5th September 2021

Helpful Report

Posted 2 years ago

“Really good quality! Sometime the outfits are different to the picture but still good overall!”

Helpful Report

Posted 2 years ago

“I have just purchased a dress for the races and I am so excited for it to come. Price was reasonable and I was able to apply student discount too! xx”