Vanities Depot Reviews

Name: Vanities Depot
Rating: 4.27

4.3 Rating 839 Reviews

80 %

of reviewers recommend Vanities Depot

4.3

Based on 839 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

469-802-8595

Write Your review

Tell us how Vanities Depot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vanities Depot 5 star review on 6th May 2023

Heath Hoffman

Vanities Depot 5 star review on 18th September 2022

Milton BEYER

Vanities Depot 5 star review on 7th August 2022

Edwin Freihofer

Vanities Depot 5 star review on 24th May 2022

Kevin Johnston

Vanities Depot 5 star review on 1st April 2022

Anonymous

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“nice finish but the vanity size is not standard so you have to adjust the fi if you buy a standard top. I'm not crazy about the self-closig drawers but most people like them. I do like aluminum lining to the drawers. It is definitely ivory in color not bright whte but I like it.”

Helpful Report

“Everything was beautiful except the backsplash was smaller than the counter top. It looks out of place.”

Helpful Report

“Build quality is high...as expected from reviews...with exception of the matching mirror glass itself which has noticeable waves as you move side to side...not noticeable until unboxed and hung on the wall. Also misled with the description of the color “white” which is actually painted a color I have always seen described as ivory, cream or antique white. Disappointed.”

Helpful Report

“I wouldn't exactly say they made me happy but they did resolve the issue after I agreed to pay them an additional $399.00. We specifically decided to go with Vanities Depot because they offered a quality 60" vanity with a single sink. We originally found the website moderately easy to navigate but had questions that needed verification prior to placing our order, so we e-mailed them asking for clarification. Their e-mailed response referred specifically to the single sink vanity we were interested in by model number. Satisfied that it would fit, we went back to the website and ordered what we thought to be the single sink unit. A pop-up that repeatedly appeared while placing the order that offered "an additional 10% discount" caused us some confusion as every time we clicked it, it wiped out the previous discount and only gave us the 10%. The word "additional" should not have been included as it was anything but. Well finally, after having to basically re-do the order from scratch 3 times, we finally gave up and clicked "Place Order". (We kept trying 3 times as we thought that perhaps we were doing something wrong) Problem solved, we thought. Just for clarification regarding the "additional 10%" pop-up I again emailed Vanities Depot for clarification. I was told that despite the wording "additional 10% discount" only 1 discount was allowed per order and that I had received the highest discount possible. Although I felt that this was a bit deceptive I chose not to argue. When the vanity arrived, it was the double sink version, not the single. Upon pulling up the e-mailed receipt we discovered it too referred to the double sink version, although I am confident that I had selected the single when the order was placed, which left us with no proof whatsoever that we had ordered the single vanity. I called Vanities Depot to discuss the problem and see what could be done to resolve the issue. I was told that the only option open was to pay an additional $399.00 to cover shipping, which we did. The double sink vanity was picked up by the trucking company a couple of days later and the 2nd shipment carrying the single arrived a few days later. The unit appears to be of excellent quality and we are very happy with the selection. I would like to say that the Vanities Depot representative I e-mailed and subsequently spoke too on the phone was very courteous and helpful, I would only suggest that anyone placing an order on this website navigate carefully, double check your order and print a copy of it BEFORE clicking the "Place Order" button so as to have proof of what you actually intended to order.”

Helpful Report

“Vanity is gorgeous, but it did not come with sink clips. For almost 4k it would have been nice not to have to try to find hardware. Other than that it was fine.”

Helpful Report

“The vanity wood was very nice, However the adhesive crumbled luckily I had our cabinet installer on the job site and he was able to fix it with new glue.”

Helpful Report

“The vanity arrived in good condition. Well packed,the delivery company was great. I have read and re-read the description it said nothing about being distressed. I will get a person in to polish and hopefully decrease how badly the chips show in the marble. Hopefully we can fill the cuts in the wood and diminish how awful they look. After the finish work it will be lovely. Please include a better description explaining how the furniture is finished.”

Helpful Report

“Be aware that the Brittany vanity is a very yellow white. It did not match my white trim at all (BM Chantilly Lace). I had to paint the vanity and it didn't turn out very well. THe photo shows the difference between the trim and the vanity.”

Vanities Depot 3 star review on 18th March 2017

Helpful Report

Vanities Depot is rated 4.3 based on 839 reviews