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Vanities Depot Reviews

4.3 Rating 844 Reviews
80 %
of reviewers recommend Vanities Depot
Company Reviews Product Reviews
967
 Questions Metrics
4.3
Based on 844 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Phone:

469-802-8595

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Anonymous
Verified Buyer
“Very good quality.! Need to communicate shipping more clearly”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Just can’t decide”
Helpful Report
Posted 4 years ago
Serpil Esbin
Verified Buyer
“I love the vanity however the sink design makes for the water to pool and my white matt sink has mold like stains around the drain after less than a week of installation. Very disappointing.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Beautiful design. When our vanity arrived, it has paint/stain drips down the legs. Was disappointed about the quality of that. Otherwise, nicely build.”
Helpful Report
Posted 5 years ago
Kathy Natale
Verified Buyer
“Great selection and customer servie”
Helpful Report
Posted 5 years ago
Anne M Verhulst
Verified Buyer
“Received my sample. It came well packaged.”
Helpful Report
Posted 5 years ago
Patty Jercich
Verified Buyer
“High quality product arrived damaged and they ordered replacement within a day. There was an issue with a tornado that hit near their TX warehouse and also effected UPS. They did their best with what they had. Customer service was very helpful when ever I called for a status update on shipping.”
Helpful Report
Posted 5 years ago
Maureen Thompson
Verified Buyer
“Whenever I inquired about something, I received a prompt response from Cedrick. The only thing that didn’t go well was that the backsplash that arrived with the vanity was too short and it was cracked. This was an issue with the manufacturer not Vanities Depot. Unfortunately, also due to the manufacturer, the new backsplash won’t arrive until late December! While I would definitely use Vanities Depot again, I might avoid the manufacturer of the vanity due to these issues. The vanity itself is of high quality and we are pleased with it.”
Helpful Report
Posted 5 years ago
Robert Gibson
Verified Buyer
“Came damaged waiting for replacement”
Helpful Report
Posted 5 years ago
Chad Hageman
Verified Buyer
“Customer service is good... good selection”
Helpful Report
Posted 5 years ago
Sandi Patterson
Verified Buyer
“The vanity is beautiful however we think it may have been dropped in transit. So there r afew separations and a hairline crack. Still waiting for my touch up kit”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“The Brittany Vanity and quartz top are beautiful. The craftsmanship is solid and attractive.”
Helpful Report
Posted 5 years ago
Carrie Porter
Verified Buyer
“We are very happy with the vanity we purchased for our self built new construction home. The quality is better than I expected, only complaint is the backsplash. We had our countertop company custom make white quartz splashes. Overall very happy with the purchase!”
Helpful Report
Posted 6 years ago
Ann Rider
Verified Buyer
“everything was delivered in good condition with no damage. items were very well packed and protected. vanity cabinet was beautiful and we love the soapstone counter top. the only down side was that the sinks did not match up with the cabinet openings and installers had to trim one partition on each side to fit. We ordered the 60" cabinet and the sinks were rectangular. Perhaps the holes in the counter top were not cut to match the cabinet?”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Vanity we purchased was great. Good quality, plenty of storage room and sturdy....very happy with it. Came packaged extremely well. My only negative is that the vanity was backordered and was delivered several weeks after the arrival date given, otherwise very happy with our purchase.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I am very happy with our new vanity. The product shipped quickly and arrived in excellent condition. Our only reservation is the description said it had slow close hinges, however the front doors do not have slow close hinges.”
Vanities Depot 4 star review on 4th March 2019
Helpful Report
Posted 6 years ago
Kristy Mitchell
Verified Buyer
“We are mostly happy with the vanity. Very pretty. The main thing we dont like is that because the cabinet was built up to support the thicker quartz countertop, you can see the wood when standing a distance away.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Although there was some confusion on delivery and returning an item, overall customer service was decent. The vanity itself is nice and was shipped without any damages, which can be difficult dor items such as this.”
Helpful Report
Posted 6 years ago
Stephanie Tyszkiewicz
Verified Buyer
“Great experience & quality product! Would have been a 5 except one sink was not originally sent. We are very happy with our remodel!”
Vanities Depot 4 star review on 21st January 2019
Helpful Report
Posted 6 years ago
John Lonergan
Verified Buyer
“Great selection of good quality vanities. We purchased burnished mahogany 72” vanity. It is beautiful! Very happy with it!”
Vanities Depot 4 star review on 20th January 2019
Helpful Report
Posted 6 years ago
Vanities Depot is rated 4.3 based on 844 reviews
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