Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,638 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,638 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 16th May 2024

1498

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great workmanship and the fabric is so comfortable. Love the new look of my sofa now. Thank you Comfort Works!”

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Posted 6 years ago

“me ha gustado mucho la tela y ha quedado muy bien. solo que esta vez ha tardado en llegar más tiempo del previsto. Los gastos de aduana y gestión me han sido devueltos con mucha rapidez.”

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Posted 6 years ago

Thank you, Angeles !

Posted 6 years ago

“Me gustan mucho las telas, naturales y en colores muy agradables, buena calidad. Esta vez el pedido me ha tardado bastante más de lo que pensaba.”

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Posted 6 years ago

Gracias por sus comentarios, Angeles :)

Posted 6 years ago

“Hallo habe für das Ikea Sofa mysinge , Kino charcoal bestellt . Farbe , Verarbeitung und Qualität des Stoffes ist besser als erwartet . Da die Liegefläche von mysinge sehr straff ist hatte ich Probleme beim beziehen. Der Kundenkontakt war immer sehr freundlich und entgenkomment . Ich würde auch wieder was bestellen Michaela”

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Posted 6 years ago

Hallo Michaela! Das freut uns sehr, dass du mit dem Produkt zufrieden bist und auch, dass das Sofa letztendlich einen neuen Look hat :)

Posted 6 years ago

“I ordered new cover for my KIVIK sofa bed. Covers for the sofa frame, under mat and back cushions fit perfectly. With all the zippers this sofa bed required. However, covers for my two sitting cushions are quite loose. Haven't washed the covers yet, so I can only hope that the Herringbone Pebble fabric won't change its shape too much after washing. Overall, I am satisfied with the order. I also love the fabric samples that I can order and feel before making up my mind.”

Comfort Works 4 star review on 12th March 2018

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Posted 6 years ago

Hi Alice Thanks so much for leaving your feedback and sharing your photo! We'll be in touch shortly regarding the loose seat cushion covers and get things sorted out for you :)

Posted 6 years ago

“Fast, good quality, great!”

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Posted 6 years ago

“I finally fitted the covers to my sofa and I'm very happy with the fit as well as the quality of the material and workmanship.. Very happy with how they let me know the status of my order every step of the way. I must say though, the color is a bit darker than I expected. Not terrible but a minor disappointment. Overall very happy.”

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Posted 6 years ago

“The delivery was swift. I got a lot of messages to keep me updated on where my package was. I am satisfied with the service and quality.”

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Posted 6 years ago

“Sofa looks great, pretty much like advertised”

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Posted 6 years ago

“Communication, delivery and product/cover choices.”

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Posted 6 years ago

“Prompt friendly service, very unique these days. Appreciate the discount for repeat customers. The leather covers look very nice when they arrive. Only issue is durability. Ours started disintegrating after 2 years. Research indicates this is a common problem with all "bycast leather" products. Fabric may be a better choice.”

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Posted 6 years ago

“Confezione e rifiniture buone ,unico difetto tessuto un po troppo rigido, nel complesso buono-”

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Posted 6 years ago

“Easy to fit, arrived within 2 weeks of placing order, great fabric. The only reason why I don not rate 5 stars is because the cover would need a lining to make it perfect.”

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Posted 6 years ago

“Slipcover looked very nice. A little problem with fit on top of arms, loose fit. Tight around skirt. Thinking will have some give after a while. Looks good, hoping slip cover will stretch where needed. Really no big problems with anything. Thanks”

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Posted 6 years ago

“Nice quality. Color true to description and fits well.”

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Posted 6 years ago

“Not cheap but well made and an excellent fit. Extra kudos for the level of communication throughout the order/delivery process.”

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Posted 6 years ago

“Quickly delivered, looks as expected.”

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Posted 6 years ago

“Very good product, easy ordering procedure, great assistance”

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Posted 6 years ago

“Estoy muy contenta con las fundas.Las recibí en menos de dos semanas desde que las encargué y no he tenido ningún problema con ellas.Quedan perfectamente y la tela es igual a la de la muestra que me mandaron.Me han parecido muy serios y profesionales”

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Posted 6 years ago

“The klippan cover I ordered fits perfectly and the fabric is really nice and soft”

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Posted 6 years ago

Comfort Works is rated 4.8 based on 4,638 reviews