Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,661 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,661 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks…. all very best👍⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 7 months ago

“La housse du canapé et celles des coussins sont de très bonne qualité. La couleur correspond à l'échantillon reçu. L'aide du service commercial a été précieuse pour le choix du tissus. Les housses s'adaptent bien, le velours est très confortable. Les houses sont en place depuis 5 mois, elles n'ont pas bougées. Je recommande et mon chien aussi !”

Comfort Works 5 star review on 12th November 2023

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Posted 7 months ago

“Fits great Looks great!”

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Posted 7 months ago

“I can't believe how fast it arrived and fit like a glove. Thank you.”

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Posted 7 months ago

“Amazing experience and fast delivery. Received my order in record time... literally ordered it on 11/2 and received it on 11/8. My 17 yr old Crate and Barrel Axis 2 Sofa now looks new again! The fit and fabric is perfect! After lots of research and several fabric swatches, I hit the go button and purchased the Performance Weave in Stone. Super happy with the quality, color, look and feel. I know I just received it, but so far I am loving my purchase :)”

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Posted 7 months ago

“Amazing service et and great quality fabric. The new cover was so well packed that once on the armchair it didn’t require any ironing and the fedex tracking was super helpful. My armchair is like new !!thank you so much!!”

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Posted 7 months ago

“quick and efficient delivery. the cover for our karlstadt sofa was better then the ikea one and easier to put on. we are supper happy.”

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Posted 7 months ago

“We are delighted with the Ektorp Jennylund replacement cover that we ordered. It fits perfectly and the craftmanship is amazing (it's actually nicer than the original IKEA cover that we replaced). I ordered on October 29 and Comfort Works got it to us in Los Angeles, Calif. by November 4. Amazing! I would definitely order another cover from them.”

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Posted 7 months ago

“This is the 2nd time that I've ordered from this company- Sulaica really helped get the right dimensions to fit my old PB Charleston Chair and a Half. To get a custom slipcover for less than 1/2 of what PB is charging is amazing, and shipping is extraordinarily fast from Australia to California (I think it was 3 days). I love my new slipcover, it really makes my ancient chair new looking again.”

Comfort Works 5 star review on 7th November 2023

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Posted 7 months ago

“Neuer Bezug für Karlstad 3er Sofa. Bezug passt sehr gut macht aus alt wieder ansehnlich und neu. Die Seitenteile sind nicht extra wie beim Original. Das ist auch besser da man zum waschen des Bezugs jetzt nicht mehr das Sofa zerlegen muss!”

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Posted 7 months ago

Hallo und vielen Dank für deine Bewertung! Wir legen bei unseren Bezüge besonders Wert auf die Nutzerfreundlichkeit – dazu gehört natürlich auch, es einfacher zu machen, wenn die Bezüge gewaschen werden sollen. Es freut uns daher, dass dir unsere Bezüge gefallen und wünschen viel Freude damit.:) - Simon von Comfort Works

Posted 7 months ago

“Afin de remplacer les housses d'un canapé IKEA (type Vaxholm) acheté il y a plus de 15 ans, j'ai commandé les échantillons puis un jeu complet de housse chez Comfort Works. Aucun souci de livraison, les dimensions sont totalement adaptées et le résultat est remarquable. A recommander.”

Comfort Works 5 star review on 6th November 2023

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Posted 7 months ago

“perfect fit, sturdy fabric, perfecly suitable colour, attentive people in sales. My couch - as if I bought it anew. I really liked my old couch and did not want anything else, but the original ikea fabric was getting yellowish, as it was 15 years old, so I needed to replace it. I can sew, but I preffered to buy this time, and I am more than satisfied, my family liked it very much as well.”

Comfort Works 5 star review on 5th November 2023

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Posted 7 months ago

“I ordered on the 30 October and received on the 3rd, impressed upon the speedy delivery. The quality and fit was perfect and I would recommended Comfortworks. Thank you so much”

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Posted 7 months ago

“Great company to work with. Excellent customer service.”

Comfort Works 5 star review on 3rd November 2023

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Posted 7 months ago

“Tout est parfait. La housse, le service, le délai de livraison, l'emballage. C est ma seconde housse achetée chez Comfort Works.”

Comfort Works 5 star review on 2nd November 2023

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Posted 7 months ago

“We really love our slipcover and would highly recommend! After buying 2 others that were not custom, we felt like we needed to make the investment in a custom slipcover that looked like our actual sofa, which is brand new, but needed protection from 2 toddlers. We got the sample swatches quickly and were able to make a decision, take our own measurements, and the turnaround was amazingly fast. We are so happy with how things turned out!”

Comfort Works 5 star review on 31st October 2023

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Posted 7 months ago

“Great product, got it in a short time too”

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Posted 7 months ago

“I ordered a slipcover for PB sleeper sofa and was so impressed upon the speedy delivery of the sleepover. The fabric color, quality and fit was perfect and I would unreservedly recommended Comfortworks.”

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Posted 7 months ago

“The cover is extremely high quality and customer service was excellent. The promo code wasn't working for me and I contacted them through email and they offered more than one way to get around this. I chose being refunded the difference after purchase which they did right away. Will use again for sure.”

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Posted 7 months ago

“Thank you! You just extended the life of my Pottery Barn York Grand Slope Arm Sofa!! Honestly, the quality is better than my old PB slipcovers. I waited for 8 months for a replacement set from PB that never came. Comfort Works came in less than 10 days! Beautiful and so EASY to put on. Will definitely order more!!!!!”

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Posted 7 months ago

Comfort Works is rated 4.8 based on 4,661 reviews