Comfortbilt.net Reviews

Name: Comfortbilt.net
Address: 9241 Globe Center Drive, Suite 120, Morrisville, NC, 9241 Globe Center Drive, Suite 120, Morrisville, NC, North Carolina
Rating: 4.53

4.5 Rating 1,975 Reviews

87 %

of reviewers recommend Comfortbilt.net

4.5

Based on 1,975 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Comfortbilt.net 5 star review on 4th April 2025

Anonymous

Comfortbilt.net 5 star review on 30th January 2025

Ryan Perry

Comfortbilt.net 5 star review on 13th November 2024

Ceasers Chimney DEALER

Comfortbilt.net 5 star review on 14th July 2024

George Green

Comfortbilt.net 5 star review on 7th March 2024

John Thibault

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“5 ***** Customer service is great. The part was under warranty arrived very quickly as the pellet stove was inoperable without this working. I was able to install it myself. Thank you Comfortbilt”

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Posted 1 year ago

“Great product great service”

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Posted 1 year ago

“I bought an HP61 stove with the piping kit. I had to order more piping because there wasn't enough in the kit. Make sure you measure before your order piping because piping cannot be returned. I have the black piping which can be a little tricky to work with. You definitley need 2 people to lock the pipes together. The stove works as described. It heats the house really well. Easy start up process. I did have one problem. I had a pellet stove previously and know when and how to thoroghly clean it out. The screws that hold the side heat shields are tricky to remove in order to clean the ash behind them. One of the screws stripped in the process of removing it. I somehow was able to maneuver the one heat shield out and get it back in. Will have to replace that screw at some point.”

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Posted 1 year ago

“My recent purchase of an HSR-21 Stove thru Lowes went very well. We love the stove. Meanwhile we misplaced the Remote and bought 2 replacements direct from Comfort Bilt. They were on sale and included Free Shipping. Always a nice touch. They arrived in less than a week and worker perfectly. A very good buying experience.”

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Posted 1 year ago

“great product an great customer support.”

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Posted 1 year ago

“Excellent customer service! Received the part in just 3 days with free shipping. Easy installation. Stove works great!”

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Posted 1 year ago

“Excellent customer service! Received the part in just 3 days with free shipping. Easy installation. Stove works great!”

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Posted 1 year ago

“They have been very responsive and helpful with the problem I had with my pellet stove.”

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Posted 1 year ago

“This company excels in customer service. We have had the stove for almost 7 years and this is our second burn pot replacement. It arrived very quickly Both times. Their customer service is beyond. It seems these days nobody cares about Customer Service anymore but anytime we’ve ever called these people or needed them for help or instruction they’ve been Johnny on the spot.”

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Posted 1 year ago

“Absolutely the best customer service! Thank you!”

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Posted 1 year ago

“Good prices and customer service”

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Posted 1 year ago

“Wonderful company to work with!”

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Posted 1 year ago

“Don't waste your time or money going to Menards to get a part for your stove. Comfortbilt takes care of their customers! Always great communication, prices and speedy delivery. Follow-up is always appreciated.”

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Posted 1 year ago

“good company to deal with”

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Posted 1 year ago

“Good products, arrived on time and intact. Would buy again”

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Posted 1 year ago

“Part arrived within days. Git us up and running quickly.”

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Posted 1 year ago

“Pleased with order and delivery.”

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Posted 1 year ago

“Easy to use. Fast shipping.”

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Posted 1 year ago

“As usual customer service is top notch! Thanks again for all your help. Just bought another stove. HP 40 Alpine. Looking forward to it.”

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Posted 1 year ago

“great communication and speedy shipment of parts! They bent over backwards to get my igniter out in that days mail - received it in 3 days :) thanks! New quartz igniter is MUCH hotter than the old version , the flame starts up in seconds. Looks more like the igniter on a propane cook stove, so hopefully it will last as long as they do.”

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Posted 1 year ago

Comfortbilt.net is rated 4.5 based on 1,975 reviews