Comfortbilt.net Reviews

Name: Comfortbilt.net
Address: 9241 Globe Center Drive, Suite 120, Morrisville, NC, 9241 Globe Center Drive, Suite 120, Morrisville, NC, North Carolina
Rating: 4.53

4.5 Rating 1,975 Reviews

87 %

of reviewers recommend Comfortbilt.net

4.5

Based on 1,975 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Comfortbilt.net 5 star review on 4th April 2025

Anonymous

Comfortbilt.net 5 star review on 30th January 2025

Ryan Perry

Comfortbilt.net 5 star review on 13th November 2024

Ceasers Chimney DEALER

Comfortbilt.net 5 star review on 14th July 2024

George Green

Comfortbilt.net 5 star review on 7th March 2024

John Thibault

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jonathan is an exceptional CS rep and a credit to Comfortbuilt.”

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Posted 10 months ago

“Perfect fit”

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Posted 10 months ago

“The tech people are great. I've been able to work through 2 or 3 different "issues" with my stove over the last few years with their help. Chat service is instant!”

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Posted 10 months ago

“Just purchased and received a hp50s pellet stove It was delivered quickly did get a scratch during shipping but it is towards a wall so I'm not worried about it Just installed the stove this past weekend went in like a charm (just had to build a platform to raise the stove to match an existing exhaust hole). I read through the owners manual and it seems it should be easy to operate. I will fire it up after the summer and find out how it actually runs and heats then”

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Posted 11 months ago

“arrived in a great shipping container,pallet,strong great looking item,easy to setup”

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Posted 11 months ago

“Great customer service & handled my problem very quickly with my needs in mind. 5 star rating”

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Posted 11 months ago

“Very good to talk to and know what you need.”

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Posted 11 months ago

“I have not used the HP 22 stove yet, but the online purchase and delivery were seamless. I am very pleased with the whole process and hope the stove works as well as the purchase. :)”

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Posted 11 months ago

“Working just as it should. No issues. Simple replacement. Definitely recommend buying the 5 year warranty with your comfortbilt pellet stove. No questions no charge for replacement parts.”

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Posted 11 months ago

“I have purchased a burn pot and a circulator motor for my hp22 pellet stove.Great people to deal when you have questions. And a very good product comfort built stoves. Thanks again”

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Posted 11 months ago

“Everyone was very willing and helpful in answering my questions around my pellet stove piping needs. --THANKS!!”

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Posted 11 months ago

“You always get back to me very fast and all issues are resolved very quick”

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Posted 11 months ago

“Always have good results with Comfortbilt.”

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Posted 11 months ago

“A very good business to deal with. Very professional, Quick, and knowledgeable. Have genuine concern for their customers.”

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Posted 11 months ago

“The new auger bearings work awsome ,easy to install with informative video, thank you”

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Posted 11 months ago

“Good stoves, easy to understand operation, and cleaning is easy.”

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Posted 11 months ago

“Unfortunately, almost every company that I deal with makes every attempt to avoid answering the phone, much less offering immediate service information from a knowledgeable respectful person that can be understood. A through-back to the good ol’ days. Keep it up!”

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Posted 11 months ago

“Excellent tech support with knowledgeable technicians who are accessible & easy to communicate with.”

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Posted 11 months ago

“I always buy my parts from comfortbilt as to not have any problems with generic parts giving me issues. My hp 21 is my main heating source in my Montana winters.”

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Posted 11 months ago

“Clint is the best. He is always so helpful and resolves our issue/questions every single time.”

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Posted 11 months ago

Comfortbilt.net is rated 4.5 based on 1,975 reviews