Comfortbilt.net Reviews

Name: Comfortbilt.net
Address: 9241 Globe Center Drive, Suite 120, Morrisville, NC, 9241 Globe Center Drive, Suite 120, Morrisville, NC, North Carolina
Rating: 4.47

4.5 Rating 2,160 Reviews

85 %

of reviewers recommend Comfortbilt.net

4.5

Based on 2,160 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Comfortbilt.net 5 star review on 4th April 2025

Anonymous

Comfortbilt.net 5 star review on 30th January 2025

Ryan Perry

Comfortbilt.net 5 star review on 13th November 2024

Ceasers Chimney DEALER

Comfortbilt.net 5 star review on 14th July 2024

George Green

Comfortbilt.net 5 star review on 7th March 2024

John Thibault

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The absolute best customer service I've ever had from any company in my life of almost 50 years. They've gone out of their way from day one to make sure our stove worked the very best possible. I would buy another stove from them in a second, in fact I'm looking at one for my shop right now.”

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Posted 1 year ago

“The Best company to work with ! Great stove and products”

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Posted 1 year ago

“Thank you for the items . They made a difference in how the comfortbilt was used.”

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Posted 1 year ago

“Your support team is the best. I had trouble with my feed auger, and with help we got is going again. Thank you”

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Posted 1 year ago

“Really a professional company. Will recommend. Thanks for helping me.”

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Posted 1 year ago

“They were helpful, kind and sent the part right away.”

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Posted 1 year ago

“We had a problem with initially starting our new stove. I reached out to customer service and they helped us with what we needed in a timely fashion.”

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Posted 1 year ago

“The technicians are always so helpful. Thank you”

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Posted 1 year ago

“Lots of good information.”

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Posted 1 year ago

“The stove works great. And the ash pot is the best. You don't have to clean it every day like most stoves. But I'm still having to figure out the control panel. All in all the stove look great, and runs great. It is a very well built stove.”

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Posted 1 year ago

“Stove Hp42 i got didn't work right(damaged from shipping),I worked with a few technicians to get it working correctly. Stove works as it should now and is everything that I need. I would highly recommend using this company as they stand by their products.”

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Posted 1 year ago

“It's been great so far”

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Posted 1 year ago

“Fantastic customer service! I had a technical issue with the blower motor continuing to run after installing a new one. After several back and forth emails with a fantastic technician Tyler he diagnosed the issue. It is very comforting to know Comfort Built stands behind their products. Comfort Built has fantastic products and expert customer service! Thank you! Ron Fitch”

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Posted 1 year ago

“Easy ordering and quick delivery of the HP61 hopper extender. This is a necessity as without the extender the pellets barely last overnight. A welcome addition. Excellent stove though! Efficient and easy to clean. Also considerably quieter than my last stove.”

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Posted 1 year ago

“Great customer service”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Love my comforbilt stove. The parts are great.”

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Posted 1 year ago

“My problem was corrected…but you should redesign the access points to vacuum the ash out of the inner chambers so it’s a straight shot with the vacuum hose….its almost impossible to get the hose in there and there is no way to see if you got it all out…HP22….if you put the access on each end of the chamber you could look in and see if it was clear and the hose would slide right in…just sayin”

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Posted 1 year ago

“The stove stopped working. called up thay told me what it was and sent out the part.. love these guys”

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Posted 1 year ago

“I had to replace igniter and was not sure which one and my email was answered right away my order arrived very fast have had the stove 3 years has been perfect”

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Posted 1 year ago

Comfortbilt.net is rated 4.5 based on 2,160 reviews