Comfortbilt.net Reviews

4.6 Rating 1,672 Reviews
89 %
of reviewers recommend Comfortbilt.net
4.6
Based on 1,672 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Comfortbilt.net Reviews
Comfortbilt.net 5 star review on 7th March 2024
John Thibault
Comfortbilt.net 5 star review on 12th February 2024
Randy Mills
Comfortbilt.net 5 star review on 12th February 2024
Randy Mills
Comfortbilt.net 5 star review on 12th February 2024
Randy Mills
Comfortbilt.net 5 star review on 5th February 2024
Anonymous
Comfortbilt.net 5 star review on 23rd January 2024
John Amer
Comfortbilt.net 5 star review on 19th January 2024
Thomas Flenner
108
Anonymous
Anonymous  // 01/01/2019
So far so good!burned 3 tons already. I know these have their quirks but some of it is common sense. Been burning for over 20 years and this stove cranks, very happy.we have not turned on furnace this year. In Massachusetts. HP22 . And excellent customer service, one of the best in the industry. Thank you!
Comfortbilt.net 5 star review on 7th March 2024
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Posted 1 month ago
Fantastic Customer Service. No wait, knowledgable, incredibly responsive. Comfortbilt stands behind their products and customer satisfaction.
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Posted 1 month ago
My quartz igniter only lasted one month but Tyler warrantied it and sent another out right away. While chatting with Tyler about the igniter, he was very helpful and a lot of questions for me. Very much appreciated.
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Posted 1 month ago
Expect the best from there support. Top notch all the waway! Thanks for your excellent support.
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Posted 1 month ago
Some of the best customer service you can ask for!
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Posted 1 month ago
Third season using HP61. Stopped working - no power. Online tutorials showed step by step testing. Ordered item power switch and replaced. Thank you Comfortbilt
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Posted 1 month ago
The stove motor not working I called the service department , they sent me out a new motor quickly. Easy to install and now the stove is working grate . The service department was fantastic and great to work with so happy with my stove thanks to the employee . By far the best company to do business with .
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Posted 1 month ago
Everything arrived in a timely manner. I am extremely satisfied with my purchase. It is better than anticipated.
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Posted 1 month ago
It was easy install and Comfortbilt Customer Service is the best. Fantastic follow up with questions.
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Posted 1 month ago
The best
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Posted 2 months ago
I ordered a main power switch and a burner pot, both came quickly and got my cold ass going!
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Posted 2 months ago
These stoves are overbuilt, however, when a moving part does reach end of life cycle a replacement part is only a phone or chat away. If all the appliances I own or use are supported this well my life would be much easier.
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Posted 2 months ago
2nd comfortbilt we installed this year. Arrived quickly, easy install and working great. Needed some help over the phone and got it quickly. No complaints and enjoying both stoves.
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Posted 2 months ago
I used last 20 days no problem I am happy with this purchase
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Posted 2 months ago
prompt delivery of ordered parts. I also needed information from 2020 about my stove for biomass tax deduction and they found what i needed from 3 years ago. execeptional!
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Posted 2 months ago
Great investment , double the capacity of stove hopper so can heat the evenings without needing to refill!
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Posted 2 months ago
I am very happy with my experience from Comfortbilt. The shipping process was very simple and easy. My stove arrived very quickly and in perfect shape. The packaging that Comfortbilt provides is fantastic. FedEx freight did a wonderful job as well, (I did a "Hold at Dock option, fyi). The stove fired right up and has done so flawlessly to this point.
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Posted 2 months ago
Very professional and knowledgeable staff And fast shipping
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Posted 2 months ago
All product that I ordered are high quality and never damaged or returned.
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Posted 2 months ago
Great service and right on the money with troubleshooting. AWSOME!!
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Posted 2 months ago
Comfortbilt.net is rated 4.6 based on 1,672 reviews