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Company Check Reviews

3.7 Rating 324 Reviews
68 %
of reviewers recommend Company Check
3.7
Based on 324 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
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Email:

contactus@companycheck.co.uk

Location:

Caspian Point OnePierhead StreetCardiff
Cardiff
CF10 4DQ

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Ed4
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Posted 9 years ago
Great service, like the website, Would be nice to be able to set alerts for which Company emails I receive. Overall a very comprehensive service. Good value for money.
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Posted 9 years ago
Thanks for the feedback - customisable alerts is on our development list, so I'll add another vote! Great to hear you're finding the service useful - do keep the feedback coming :)
Posted 9 years ago
Companies I own in other countries show up with the wrong details and I can't claim or edit them.
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Posted 9 years ago
Sorry to hear you've found an error - our support team will be in touch to investigate and ensure updates are made promptly. Our Claim Your Company feature is currently only available for UK companies, however we will extend this to all countries ASAP.
Posted 9 years ago
trying to call customer services and no luck
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Posted 9 years ago
Sorry we missed your call. We've tried to contact you to see how we can help but have been unable to reach you. Please do get in touch using the VIP contact form in your account or by replying to our email and we'll jump right to it.
Posted 9 years ago
After an initial issue in understanding my subscription plan, Company check swiftly corrected the misunderstanding - (which may have been of my own making). Excellent Customer service recovery! Thanks you Katie.
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Posted 9 years ago
Thanks so much for reviewing your Company Check experience Ray. We really appreciate you taking the time to do so :-)
Posted 9 years ago
Never received the account info so was unable to login. No published telephone number unless you have a login, the number on the contact page is just a recorded message. No response from customer service email. So all in all a pretty poor service.
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Posted 9 years ago
Sorry your login issues resulted in difficulty reaching us by phone Oliver. We tried to get in touch but couldn't reach you. Regardless, we hope the full refund issued and free access offered has restored your faith in the service!
Posted 9 years ago
Quick, comprehensive and cost effective. Very happy with service.
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Posted 9 years ago
Great to hear! Thanks David.
Posted 9 years ago
A little bit more difficult to used the website, the old one was easy in my opinion
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Posted 9 years ago
Thanks for your honesty Patrick. We understand a new website interface takes some getting used to, however on the whole we've had an overwhelming amount of positive feedback - sorry this isn't the case for you. If there is anything in particular you preferred on the old site, we'd love to hear about it - simply drop an email to feedback@companycheck.co.uk :-)
Posted 9 years ago
Poor support, help desk not manned, poor response no contact details. very dissatisfied unhappy and frustrated.
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Posted 9 years ago
Very sorry to hear you're disatisfied with our customer support. Our help desk is manned 9 til 5pm daily, responding to 99% of customer related queries handled within 3 hours and non customer queries within 3 working days. Our freephone number is available for all subscribers by logging in. Our support team have advised that per your request your order was refunded in full this morning, under our 7 day money back guarantee.
Posted 9 years ago
Execellent service
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Posted 9 years ago
Quite Good value for reports
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Posted 10 years ago
OK
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Posted 10 years ago
I found what I needed and since I only looked for a company I may subscribe in the future.
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Posted 10 years ago
All the information is obsolete, out of date, not enough information. In a nutshell "waste of time" Julia Perkins
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Posted 10 years ago
Hi Julia, all of the information on Company Check is sourced from official public records such as Companies House and updated every 24 hours. If you've found information that is out of date this will be the case at the source, though we are always happy to investigate if you believe there is an error. Our support team have been in touch and would love to hear form you.
Posted 10 years ago
Yes. The service is good. Just expensive for me wanting to do a quick background check. Hence why I didn't stay on. But thank you for giving me the option of the free trial. I will definitely recommend this site to anyone else wanting to do the same as me. 1 minor area for improvement. Perhaps explaining what all of the different factors mean or could mean. I know what to look for. But someone of lay terms may struggle understanding what the terms could or couldn't mean. Thank you
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Posted 10 years ago
Thanks for your sharing your feedback Ben. We aim to offer different price plans to suit all wallets, however if you don't find a plan to suit you, we're happy to look at tailoring something for your needs. If you have a few minutes, we'd also love to hear more about your suggestion to add extra advice to the credit reports - you can get in touch with our team here: http://help.companycheck.co.uk/hc/en-us/requests/new
Posted 10 years ago
Wrong search outcome after searching for a specific company (Company reg. number) Also lack of/poor explanation for the payment history information. Under limit rating history there was no order neither chronological or level wise. I can´t see the apparent reason for that. Bug seems to be fixed later. Many company documents are 0.99£ that is nice - they are 1 £ at companies house. Other than this site is fairly easy to navigate.
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Posted 10 years ago
Brilliant services
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Posted 10 years ago
Many thanks!
Posted 10 years ago
Company Check is my favourite and now the only source of information to check any business.
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Posted 10 years ago
That's great to hear - many thanks for your support!
Posted 10 years ago
Having just stated to use the service I am impressed and will probably sign up for Annual Pro. I have one query/observation; when I print a report the various graphs or bar charts within the report are not filled in - whilst the grid lines show up the data does not - effectively they are blank. Tried it on both a colour and laser printer - both the same. Don't think its a printer problem; any guidance please? Thanks Iain
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Posted 10 years ago
Hi Ian, we're midway through a site re-launch and would love to welcome you on board to try it! I have asked our support team to contact you to investigate the print issues and get a free trial set up for you.
Posted 10 years ago
no can not log on can not get in touch did stop this account but you have gone on to set it up not very happy will keep trying to contact you
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Posted 10 years ago
Hi Dave, sorry you had trouble logging in. We would obviously like to address these issues immediately for you. Our VIP team will be in touch right away.
Posted 10 years ago
Company Check is rated 3.7 based on 324 reviews