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Company Check Reviews

3.6 Rating 338 Reviews
65 %
of reviewers recommend Company Check
3.6
Based on 338 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Company Check Reviews
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Email:

contactus@companycheck.co.uk

Location:

Caspian Point OnePierhead StreetCardiff
Cardiff
CF10 4DQ

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“We have requested a refund as we are still unable to access the information.”
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Posted 9 years ago
We are sorry you have had a frustrating experience, our support team have advised how you can access the report, we unfortunately cannot replicate the issue you are having. We will be in touch to advise further.
Posted 9 years ago
“Easy to use, helpful when I couldn't log in”
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Posted 9 years ago
“it was good to see how my company is performing but did not understand the credit report and what the risk value meant”
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Posted 9 years ago
“Ease of use.”
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Posted 9 years ago
“Not detailed enough”
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Posted 10 years ago
“My general view is that the company Check service is good and very useful for understanding who you are dealing with whether it is an existing or potential, client or supplier. If you're a seasoned user from when the service was free for anything other than credit reports and companies house documents, you need to be aware that the minimum subscription does not allow access to the same basic data that was previously free. The net result is that if you want to see shareholder data, director info and group structure more than 5 times per year, you really need to be prepared to pay £500 per year for their service. This is probably clear for those new to the service but for those of us who have been using if for a long time it is a disappointment that this info is limited on the minimum paid for service. I don't mind paying a small amount for it but the subscription packaging does not lend itself to the way I use it as the owner of an SME business using it to quickly assess lots of prospective target customers. Company Check have been good in their customer service approach to sorting this issue out for me as far as they can (without repackaging their service). However, in my particular instance I'm not sure it really gives me what I need in a form that I feel to be great value for money. It should be said that this is partly a result of over expectation on my part which was further confused by misleading info provided to me in a chat session with Company Check.”
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Posted 10 years ago
“You pay £50 and then can't get the information you want”
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Posted 10 years ago
“This tool will allow us to be a more intelligent supplier and client without being directly intrusive with them. To be aware of business commercial risks is critical in understanding your own business position now and the future.”
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Posted 10 years ago
Thanks for the review Gordon! Our goal is to ensure our customers are able to make informed business decisions quickly, easily and anonymously. Happy to hear we achieved this for you :)
Posted 9 years ago
“You promise to unlock certain information, you didn't, not impressed.”
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Posted 10 years ago
“NANCY MPANZU QUEEN AFRICA”
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Posted 10 years ago
“There was an issue which Natasha sorted for me. All seems OK now.”
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Posted 10 years ago
“Company Check offered a sensible package of downloads and credit reports, which meets my company requirements.”
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Posted 10 years ago
Great to hear, thanks!
Posted 9 years ago
“Very easy to use and with information well laid out. Format is excellent and printed report in good layout.”
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Posted 10 years ago
“some complications with the web site and changes made during the year but in general very good one issue , when I request accounts I don't know when or if I will receive them, a few times they didn't arrive at all”
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Posted 10 years ago
Thanks for the review - I'm sorry to hear you've experienced issues receiving your document downloads. Our support team will be in touch shortly to investigate this for you and ensure it does not happen again!
Posted 10 years ago
“Ed4”
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Posted 10 years ago
“Great service, like the website, Would be nice to be able to set alerts for which Company emails I receive. Overall a very comprehensive service. Good value for money.”
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Posted 10 years ago
Thanks for the feedback - customisable alerts is on our development list, so I'll add another vote! Great to hear you're finding the service useful - do keep the feedback coming :)
Posted 10 years ago
“Companies I own in other countries show up with the wrong details and I can't claim or edit them.”
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Posted 10 years ago
Sorry to hear you've found an error - our support team will be in touch to investigate and ensure updates are made promptly. Our Claim Your Company feature is currently only available for UK companies, however we will extend this to all countries ASAP.
Posted 10 years ago
“trying to call customer services and no luck”
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Posted 10 years ago
Sorry we missed your call. We've tried to contact you to see how we can help but have been unable to reach you. Please do get in touch using the VIP contact form in your account or by replying to our email and we'll jump right to it.
Posted 10 years ago
“After an initial issue in understanding my subscription plan, Company check swiftly corrected the misunderstanding - (which may have been of my own making). Excellent Customer service recovery! Thanks you Katie.”
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Posted 10 years ago
Thanks so much for reviewing your Company Check experience Ray. We really appreciate you taking the time to do so :-)
Posted 10 years ago
“Never received the account info so was unable to login. No published telephone number unless you have a login, the number on the contact page is just a recorded message. No response from customer service email. So all in all a pretty poor service.”
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Posted 10 years ago
Sorry your login issues resulted in difficulty reaching us by phone Oliver. We tried to get in touch but couldn't reach you. Regardless, we hope the full refund issued and free access offered has restored your faith in the service!
Posted 10 years ago
Company Check is rated 3.6 based on 338 reviews