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Company Check Reviews

3.6 Rating 338 Reviews
65 %
of reviewers recommend Company Check
3.6
Based on 338 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
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Email:

contactus@companycheck.co.uk

Location:

Caspian Point OnePierhead StreetCardiff
Cardiff
CF10 4DQ

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“Quick, comprehensive and cost effective. Very happy with service.”
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Posted 10 years ago
Great to hear! Thanks David.
Posted 10 years ago
“A little bit more difficult to used the website, the old one was easy in my opinion”
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Posted 10 years ago
Thanks for your honesty Patrick. We understand a new website interface takes some getting used to, however on the whole we've had an overwhelming amount of positive feedback - sorry this isn't the case for you. If there is anything in particular you preferred on the old site, we'd love to hear about it - simply drop an email to feedback@companycheck.co.uk :-)
Posted 10 years ago
“Poor support, help desk not manned, poor response no contact details. very dissatisfied unhappy and frustrated.”
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Posted 11 years ago
Very sorry to hear you're disatisfied with our customer support. Our help desk is manned 9 til 5pm daily, responding to 99% of customer related queries handled within 3 hours and non customer queries within 3 working days. Our freephone number is available for all subscribers by logging in. Our support team have advised that per your request your order was refunded in full this morning, under our 7 day money back guarantee.
Posted 11 years ago
“Execellent service”
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Posted 11 years ago
“Quite Good value for reports”
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Posted 11 years ago
“OK”
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Posted 11 years ago
“I found what I needed and since I only looked for a company I may subscribe in the future.”
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Posted 11 years ago
“All the information is obsolete, out of date, not enough information. In a nutshell "waste of time" Julia Perkins”
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Posted 11 years ago
Hi Julia, all of the information on Company Check is sourced from official public records such as Companies House and updated every 24 hours. If you've found information that is out of date this will be the case at the source, though we are always happy to investigate if you believe there is an error. Our support team have been in touch and would love to hear form you.
Posted 11 years ago
“Yes. The service is good. Just expensive for me wanting to do a quick background check. Hence why I didn't stay on. But thank you for giving me the option of the free trial. I will definitely recommend this site to anyone else wanting to do the same as me. 1 minor area for improvement. Perhaps explaining what all of the different factors mean or could mean. I know what to look for. But someone of lay terms may struggle understanding what the terms could or couldn't mean. Thank you”
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Posted 11 years ago
Thanks for your sharing your feedback Ben. We aim to offer different price plans to suit all wallets, however if you don't find a plan to suit you, we're happy to look at tailoring something for your needs. If you have a few minutes, we'd also love to hear more about your suggestion to add extra advice to the credit reports - you can get in touch with our team here: http://help.companycheck.co.uk/hc/en-us/requests/new
Posted 11 years ago
“Wrong search outcome after searching for a specific company (Company reg. number) Also lack of/poor explanation for the payment history information. Under limit rating history there was no order neither chronological or level wise. I can´t see the apparent reason for that. Bug seems to be fixed later. Many company documents are 0.99£ that is nice - they are 1 £ at companies house. Other than this site is fairly easy to navigate.”
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Posted 11 years ago
“Brilliant services”
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Posted 11 years ago
Many thanks!
Posted 11 years ago
“Company Check is my favourite and now the only source of information to check any business.”
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Posted 11 years ago
That's great to hear - many thanks for your support!
Posted 11 years ago
“Having just stated to use the service I am impressed and will probably sign up for Annual Pro. I have one query/observation; when I print a report the various graphs or bar charts within the report are not filled in - whilst the grid lines show up the data does not - effectively they are blank. Tried it on both a colour and laser printer - both the same. Don't think its a printer problem; any guidance please? Thanks Iain”
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Posted 11 years ago
Hi Ian, we're midway through a site re-launch and would love to welcome you on board to try it! I have asked our support team to contact you to investigate the print issues and get a free trial set up for you.
Posted 11 years ago
“no can not log on can not get in touch did stop this account but you have gone on to set it up not very happy will keep trying to contact you”
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Posted 11 years ago
Hi Dave, sorry you had trouble logging in. We would obviously like to address these issues immediately for you. Our VIP team will be in touch right away.
Posted 11 years ago
“CompanyCheck provides a valuable service. It sorely needs an App version !”
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Posted 11 years ago
Thanks for taking the time to write a review Terry. You'll be pleased to hear that the long awaited launch of our new mobile responsive website is coming in just 8 weeks! The beta version is live and we'll be inviting customers to try it out very soon...
Posted 11 years ago
“Good service”
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Posted 11 years ago
Many thanks! If you ever find that we're missing a feature you need, we'd love to hear about it - just drop a line to feedback@companycheck.co.uk
Posted 11 years ago
“GREAT FACILITY TO HAVE TO HAND. QUICK AND EASY TO USE.”
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Posted 11 years ago
Thanks David! Always nice to hear from a happy customer :)
Posted 11 years ago
“I am still waiting for 2 reports that I paid for and I also sent follow up email and got no response. No so happy so would appreciate if you could follow up on the delivery of the reports i have paid for. Thank you.”
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Posted 11 years ago
We were sorry to hear that you did not receive your reports. Our support team have tried but have been unable to reach you to investigate. Do get back to us when you're free - we're ready and waiting to locate your order and/or refund you if preferred. Thanks!
Posted 11 years ago
“Did receive some of the information I was looking for, unfortunately the company that I searched on had financial statements that were too old and there was very little available data for this reason. Would like to see data from other sources if this is the case. Having claimed my own company I would like to see free access to my own companies credit report as a result.”
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Posted 11 years ago
Unfortunately some companies do file late which is why you see that status. We'd love to hear your suggestions as to other data we could pull in to Company Check. We're always looking at ways to enhance the official data we receive from the registries. If you've claimed your own company - you do get your report free! Email support@companycheck.co.uk and our team will happily investigate.
Posted 11 years ago
“fantastic”
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Posted 11 years ago
Company Check is rated 3.6 based on 338 reviews