One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 422,689 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 422,689 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“excellent service as allays from one call , so easy to deal with and a policy change was done so quickly.PE2 was excellent and helped me out so much.all done in less than ten minutes.”

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Posted 2 months ago

“JC8 was extremely helpful because I called today with the intention to cancel the insurance i took out only yesterday, but he came up with a better offer, which changed my mind.”

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Posted 2 months ago

“EL3 was very helpful, and tried her best to give me the best quote. I chose to go elsewhere but appreciated her efforts”

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Posted 2 months ago

“AR2 - fabulous service. Helpful throughout with a friendly & open disposition. She (Ava) made the process smooth & trouble free. She’s a credit to One Call Insurance. Thank you Ava”

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Posted 2 months ago

“JM3 was very helpful online and completed my request.”

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Posted 2 months ago

“ME8 was so helpful!!”

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Posted 2 months ago

“Spoke to agent cm1 who was very helpful in sorting out my issue. Spent time and nothing was any trouble. Would recommend .”

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Posted 2 months ago

“ti2 Took her time to listen to my query and help me resolve what I needed in a timely manner”

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Posted 2 months ago

“The rep was very helpful toady. They answered all of my queries, so thank you”

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Posted 2 months ago

“Agent fs2 completed everything I needed very efficiently and professionally today thankyou”

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Posted 2 months ago

“I found it difficult to just change my address, but went on the 'chap' line and talked to RW2 who was very helpful in getting it all sorted. Many thanks.”

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Posted 2 months ago

“Very straightforward negotiating renewal with "mx2".”

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Posted 2 months ago

“Cm1 was really helpful today with my enquiry - quick and efficient and especially easy to do via the ‘chat’. Thanks very much. My first experience with OneCall is a great one!”

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Posted 2 months ago

“Very helpful today”

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Posted 2 months ago

“JM3 great help”

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Posted 2 months ago

“AA4 was very efficient and polite,sorting my renewal policy out.”

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Posted 2 months ago

“RW2 very helpful thankyou”

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Posted 2 months ago

“EW9 great customer service and reasonable price. Very prompt at cancelling and making changes to my policy.”

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Posted 2 months ago

“Ps1 was extremely helpful and patient with helping with our policy renewal today”

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Posted 2 months ago

“BC5, has been amazing today, excellent customer service. I have special needs and find paperwork really difficult. She made the process very easy for me. Very understanding and helpful.”

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Posted 2 months ago

One Call Insurance is rated 4.6 based on 422,689 reviews