One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 421,351 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 421,351 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

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English

“Thanks to TJ1 for a very helpful chat concerning my policy.Most helpful who sorted my problem for me .”

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Posted 1 month ago

“Joel was great , sorted my policy out and was easy to sort and quick clear service”

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Posted 1 month ago

“Ml 2 sorted everything out for me and I was very happy with how professional she was”

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Posted 1 month ago

“I was happy with the customer service I received from CG, today. Once I finally got the correct contact number!”

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Posted 1 month ago

“Perfect online chat and sorted out query immediately with agent AR6”

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Posted 1 month ago

“PS1 dealt with my query about car insurance very quickly. Would recommend One Call Ibsurance.”

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Posted 1 month ago

“Had a smashing call off LE6 this morning she was so professional and helpful a real credit to her profession, thanks Leanne keep up the good work, best regards Dave Jones.”

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Posted 1 month ago

“KT7, was polite, clear. very helpful and made the whole process very easy and stress free.”

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Posted 1 month ago

“I found that one protect customer services to be very professional and efficient. Many thanks to Hannah for transferring me to the right department quickly and thanks to Dylan user DB7 (nice Aston - the 9 is a better car 🤭) for dealing with my cancellation.”

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Posted 1 month ago

“Great help!”

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Posted 1 month ago

“Adam AW1 was very sympathetic to the loss of my father and helped me close his account and renewals with assurance and empathy, thank you Adam.”

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Posted 1 month ago

“For Adam, AT7. Adam dealt with my query promptly and professionally. Thankyou. I had been sent a cheque refund on my late husbands insurance. A cheque had been made out to the executor but banks don't accept that anymore so it needed to be a named person. A lesson for onecall, please don't do this. Get a persons name.”

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Posted 1 month ago

“LE6 (Leanne) Just rang and what an efficient, patient and competent person, who helped lower my premium and was altogether incredibly helpful, made the whole experience almost enjoyable!!”

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Posted 1 month ago

“EE3 gave me great service and she knew exactly what she was talking about”

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Posted 1 month ago

“IS1 dealt with my change of address with ease, politeness and speed. Thanks so much”

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Posted 1 month ago

“The help with my problem on live chat with mx2 was excellent but the service from payment section was poor and would have made me change insurance companies if it wasn't sorted out so well with MX2, sorry don't know the name Kind regards Diane Drummond”

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Posted 1 month ago

“JE3 was very quick with dealing with my problems”

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Posted 1 month ago

“Many thanks to KG6 got great help with my enquiry and she was extremely helpful”

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Posted 1 month ago

“GS6 Grace was very helpfull and friendly.”

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Posted 1 month ago

“Customer service was brilliant. Stevie answered all my questions professinally”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 421,351 reviews