One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 422,905 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 422,905 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I used the chat today and was very impressed with the service I'd like to say a big thank you to AM2 for all your help”

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Posted 2 months ago

“I got an email regarding my insurance and within a short amount of time, it all got fixed with ease the lady who served me was also very polite ci9”

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Posted 2 months ago

“Caitlin (co4) was very helpful and prompt in dealing with my query.”

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Posted 2 months ago

“Wp1 very helpful or though slow at replying.”

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Posted 2 months ago

“AK7 was extremely helpful and professional in dealing with my insurance policy.. I give her top marks and hope she climbs the ladder to the top in her career”

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Posted 2 months ago

“Great support no issue sorted out my problem straight away”

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Posted 2 months ago

“Dealing with Adam C (AR5) was seamless and quick.”

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Posted 2 months ago

“Ci 9 very professional and understanding of your products on offer and managed to up sell me again 😇 I thank you you very much”

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Posted 2 months ago

“They dealt with my query straight away and gave me a couple of options to choose”

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Posted 2 months ago

“Great service”

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Posted 2 months ago

“Great service”

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Posted 2 months ago

“Excellent service from TM7”

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Posted 2 months ago

“USERNAME TM7 excellent work”

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Posted 2 months ago

“SP6 Got a better deal quickly and hassle free”

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Posted 2 months ago

“I made a mistake on my quotation and needed to just my policy. The live chat dealt with my issue immediately and explained everything I needed to know in detail. The matter was resolved in 5 minutes! It beats sitting on the phone listening to awful music for half an hour before you can even speak to someone! Thank you”

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Posted 2 months ago

“Ti2 was just perfect as I’m low on patience and she only asked for correct info not 2 or 3 times”

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Posted 2 months ago

“They matched the best quote I got from other providers so no hassle switching. The advisor I spoke to was very helpful and efficient, she was EL3”

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Posted 2 months ago

“It was a good chat with Miya, it has now made sense.”

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Posted 2 months ago

“I spoke with LG3 today very happy with the customer care, sorted out my issue quickly! Thank you :)”

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Posted 2 months ago

“Very polite and very helpful”

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Posted 2 months ago

One Call Insurance is rated 4.6 based on 422,905 reviews