One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 426,130 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 426,130 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“CM1 was VERY patient and helpful as I am VERY slow on the computer”

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Posted 2 months ago

“I have been with One Call Insurance for some years now with multiple car insurance policies. Amongst all the noise from other Major Insurance Providers I had been in the past where I was just a number, One Call stands out the best. Today I had a follow-up call from LN1 and he is an absolute credit and asset to the company, a THOUSAND STARS to him. 🌟 I always recommend One Call. Keep up the great work chaps. Thank You, Ash A, Surrey.”

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Posted 2 months ago

“BC1 - very helpful speedy responses to my questions. Nice to chat with a real person!”

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Posted 2 months ago

“I had the pleasure of chatting to BC1 today, as I have moved and needed to update my address. They had answers to all my questions and were quick and very helpful. I would recommend Onecall to friends and family”

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Posted 2 months ago

“Fantastic service”

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Posted 2 months ago

“AW1 was amazing and helped us through the process in a professional and courteous manner”

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Posted 2 months ago

“LE6 was most informative and helpful and very polite 5star service”

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Posted 2 months ago

“Very Helpful. SM6 was the lady that help me.”

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Posted 2 months ago

“All the staff I’ve dealt with , have been very polite and helpful.”

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Posted 2 months ago

“Very helpful service today”

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Posted 2 months ago

“Cm1 Did what I asked for and happy with easy helpful service so far”

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Posted 2 months ago

“I had a really seamless change of policy for my new car. The agent KS8 was quick and very helpful. I really recommend One Call . I have been with them for over three years and find them really good”

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Posted 2 months ago

“Most helpful quick and easy to sort , had a cheaper offer, from elsewhere, that they quickly “better matched” very happy, Refreshing change that a company likes to keep its customers, and goes the extra mile Great customer service 🙂”

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Posted 2 months ago

“the insurance advisor was very helpful ,knowledgable and efficient many thanks.”

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Posted 2 months ago

“Thanks to the wonderful Karly S (KS8) who today navigated me through a change of Van policy. I wasn't rushed, messages came through clearly and in well written English, well done and thank you again from a happy satisfied Platinum customer.”

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Posted 2 months ago

“Tj2 great help”

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Posted 2 months ago

“SF3 answered my queries and dealt with them quickly and effectively”

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Posted 2 months ago

“Thank you for the service AT7 it was very efficient and a quick process as the customer portal would not let me change.”

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Posted 2 months ago

“JF2 amazing, he needs a raise”

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Posted 2 months ago

“Ks8 was extremely professional and very helpful with my renewal quote today”

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Posted 2 months ago

One Call Insurance is rated 4.6 based on 426,130 reviews