One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 424,196 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 424,196 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Leanne LE6 took my call today and was not only helpful but very polite and informative. Great price for my insurance too! Thank you”

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Posted 2 months ago

“Very quick and efficient service”

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Posted 2 months ago

“Although I don't like the 'chat' system of talking to people JF3 was very helpful today.”

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Posted 2 months ago

“IS1. is very helpful”

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Posted 2 months ago

“CM1 was brilliant with a quick solution!”

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Posted 2 months ago

“Very pleased with the service from Jenny............ref JL9.........she was very helpful and a real asset to One Call. Got me all the information l needed regarding 2 renewals for my motor vehicles and at a good price too. She certainly deserves to win the 5* review competition.”

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Posted 2 months ago

“Agent rf1 very helpful with my renewal queries, adjusted the price to my satisfaction and answered all my queries”

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Posted 2 months ago

“BC5. Was very helpful in helping me with how to change my vehicle through the portal and a customer service number if needed”

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Posted 2 months ago

“Used Web chat to renew Car insurance policy. Quick and easy transaction with web chat agent "Joel"”

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Posted 2 months ago

“LD7 looked after me and answered my query very kindly”

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Posted 2 months ago

“Very helpful”

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Posted 2 months ago

“Online chat very helpful and efficient with **KT7**. However I would still like the option of an actual conversation.”

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Posted 2 months ago

“Found the process a bit long winded would prefer to speak directly to someone on the phone. However when eventually got through to an agent Sara was extremely helpful. Thank you Sara.”

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Posted 2 months ago

“Isabelle was very helpful today and noted my changes re my named driver.”

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Posted 2 months ago

“Cavan G CL4 was great today sorting out my renewal. Love the new 3 year fixed rated policy. Great idea.”

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Posted 2 months ago

“Customer service agent MG9 was helpful friendly and very informative all my requests and instructon were dealt with in a prompt and very helpful fashin many thanks.”

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Posted 2 months ago

“TJ1 was very helpful and answered my questions promptly,”

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Posted 2 months ago

“EW2. Very helpful, polite. Explained things clearly”

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Posted 2 months ago

“Hannah M went through absolutely everything, super helpful”

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Posted 2 months ago

“The online chat was with GS6 who was very helpful and solved my query promptly”

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Posted 2 months ago

One Call Insurance is rated 4.6 based on 424,196 reviews