One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 425,147 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 425,147 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I found the assistant JF3 very informative and helpful”

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Posted 2 months ago

“Received all round excellent service. Leanne delivered exceptional customer service. She was polite, patient, precise and stated everything clearly. My policy renewal was fast and efficient and I received my emailed documents immediately. I am very happy with my new policy. LE6.Leanne Warren-le6”

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Posted 2 months ago

“Great communication and help from BH1, helpful and easy to use portal”

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Posted 2 months ago

“The young person I have Just been dealing with JE7 (Jordan E) has the patience of a saint. We began our conversation about my renewal policy which lasted almost an hour (i had so many questions and didnt really understand the jargon) but throughout the chat he remained very patient and polite and made sure I understood everything before moving on to my next question. He took the time to find out what I wanted from my insurance policy and advised me on the different ones that would suit me (not the most expensive ones either) which I really appreciated. Thank you One Call you have trained your staff well. Thank you JE7 your a star”

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Posted 2 months ago

“Cm1 was very helpful.. clear, easy to understand and reassuring in a difficult situation so tha k you very much.”

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Posted 2 months ago

“User RW2 was absolutely fantastic in making the changes I needed, quickly and professionally. Fantastic service. Thanks”

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Posted 2 months ago

“Hi just like to thank BG3 for her help in the live chat Many thanks Sharon Castle”

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Posted 2 months ago

“EF3 Dealt with promptly.”

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Posted 2 months ago

“Ir2 was helpful and sorted out a chnge of vehicle and renewal”

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Posted 2 months ago

“Excellent support from customer service team. Miya MP9 was a great help and makes everything clear.”

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Posted 2 months ago

“EF3 - the agent Elliot was very helpful and gave me all the information that I needed. Many thanks”

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Posted 2 months ago

“LE6.Leanne Warren-le6 was really helpful got me a good deal on my renewal friendly polite and very helpful wish more operators were like her”

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Posted 2 months ago

“AR5 was great help with everything I needed”

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Posted 2 months ago

“KT7 WAS A GREAT HELP, AS I AM AN 80 YEAR OLD AND NOT.VERY.GOOD AT THOSE ONLINR THINGS I WAS VERY.GRSTEFUL FOR THE HELP I WAS GIVEN”

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Posted 2 months ago

“Excellent customer service. I needed to get in touch today as we are changing our vehicle. Shanice (username SP6) was a great help and completed the insurance change with ease. Highly recommended 👌”

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Posted 2 months ago

“JT3 Jack was very helpful and polite. He provided all of the information I needed, explained everything fully, and sent the details I needed straight through to me. I very much appreciate his assistance.”

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Posted 2 months ago

“Charlie (CH5) has been excellent in navigating my renewal. Friendly, polite and efficient.”

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Posted 2 months ago

“I dealt with MB1 today. extremely quick to reply and easy to deal with. Thank you”

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Posted 2 months ago

“RW2 was very efficient and sorted things out easily. Have spent over an hour trying to get to them so that didn’t get 5 stars 🌟1”

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Posted 2 months ago

“Operator Co4 at One call sorted a problem quickly and efficiently. Thanks”

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Posted 2 months ago

One Call Insurance is rated 4.6 based on 425,147 reviews