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Cookology Reviews

4.8 Rating 6,145 Reviews

100 %

of reviewers recommend Cookology

Company Reviews

Product Reviews

4.8

Based on 6,145 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

help@cookology.com

Location:

Unit 2 Piperell Way
Haverhill
CB9 8QW

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Cookology 5 star review on 4th September 2022

Cookology 5 star review on 1st August 2022

Cookology 5 star review on 20th July 2022

Cookology 5 star review on 17th July 2022

Victoria Carter

Cookology 5 star review on 2nd July 2022

Cookology 5 star review on 10th June 2022

Cookology 5 star review on 10th June 2022

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My purchase was simple & hassle free with a great cooker hood at the end would use again.”

Posted 2 years ago

“The hob we purchased was well packaged. It was delivered a little later in day than previously shown but made little impact re service levels. Well priced and pleased we used Cookology.”

Posted 2 years ago

“Replacement of existing plinth heater, east to install”

Posted 2 years ago

“Not ideal, a little plasticy smaller space than other fridges this size. No light. Had we researched properly we definitely wouldn't have bought”

Posted 2 years ago

Good Afternoon Thank you for your review today. I apologise that the item is not as expected. We take customer feedback very seriously and appreciate your time. We always like to hear customer feedback so, please feel free to send us an email regarding the item if you would like to discuss it further , we would be happy to hear from you. Our email address is - help@cookology.com Kind Regards Kate Office Manager

Posted 2 years ago

“Excellent service! Very happy with this product”

Posted 2 years ago

“Great response from customer service, when I questioned suitability for my cooker hood, fast delivery, just wished there was some fitting instructions, but super service and price, definitely recommend and will use again....”

Posted 2 years ago

“Product as described, good communication and delivered on time. Would recommend seller”

Posted 2 years ago

“Very good products arrived on time and as suggested.”

Posted 2 years ago

“A good British Company who delivered their product quickly”

Posted 2 years ago

“Cooker hood! Amazing looking! Easy to fit”

Cookology 5 star review on 12th May 2022

Posted 2 years ago

“We found it quick and easy and promptly delivered”

Posted 2 years ago

“Freezer very good and working fine but when opened, there was a dent in thr top right corner of the door. Apart from that, everything is fine.”

Posted 2 years ago

Good Afternoon Thank you for your feedback. I am very sorry to hear that your item arrived damaged. I understand how frustrating this must have been for you, I have sent you an email so we can get this resolved as quickly and smoothly as possible. Look forward to hearing back from you, Kind Regards Kate Office Manager

Posted 2 years ago

“Good price, incredibly quick delivery and informative communication from start to finish. Would recommend 👍🏼”

Posted 2 years ago

“So far (it's only been installed for 4 days), the product is tremendous.”

Posted 2 years ago

“Fantastic service, very fast delivery, great product at very reasonable prices”

Posted 2 years ago

“Excellent stylish product”

Posted 2 years ago

“I wanted to purchase a mini-freezer as an in-home backup to my main freezer. I ordered initially from Amazon but, a month and two failed deliveries later, I cancelled and ordered instead from Cookology. Same price, same quality but delivered free within 24 hours and now working perfectly for me. I am delighted with the product and the service by Cookology.”

Posted 2 years ago

“Easy to navigate website. Quick delivery”

Posted 2 years ago

“My new fridge was delivered promptly and it is perfect thank you. I only have one small problem, I didn’t receive a confirmation email when I placed my order”

Posted 2 years ago

“Great little freezer, good size, light and easy to move.”

Posted 2 years ago

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Cookology is rated 4.8 based on 6,145 reviews