Cookology Reviews

Name: Cookology
Address: Unit 2 Piperell Way, Haverhill
Rating: 4.79

4.8 Rating 6,153 Reviews

100 %

of reviewers recommend Cookology

4.8

Based on 6,153 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

marketing@cookology.com

Location:

Unit 2 Piperell Way
Haverhill
CB9 8QW

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Cookology 5 star review on 4th September 2022

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, very fast delivery and an excellent product, all at a reasonable price - very happy with purchase”

Helpful Report

Posted 3 years ago

“Love it. Sleek and stylish easy to use. Prompt quick delivery.”

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Posted 3 years ago

“Good delivery time. Although I feel the Fridge unit is not adequately packaged on the sides, front & back. any small bump would cause damage. We ordered another unit which again arrived very quickly, although it has minor scratches on the left side. Again, no bag-wrap on the unit so it was not adequately packaged in my opinion. Waiting for refund & collection of the first unit purchased.”

Helpful Report

Posted 3 years ago

Good Afternoon, Thank you for your review. I am very sorry to see that this item has arrived damaged. This is not what we expect from our deliveries and i do apologise. I can see our customer service team are already dealing with this and they sent you an email @ 11:25 AM today. Please respond to us and we can resolve this for you. Kind Regards, Kate Office Manager

Posted 3 years ago

“Bit pricey, find the attached cutlery tray a bit fiddly. Despite that does the job well would recommend this product and would buy again. Excellent.”

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Posted 3 years ago

“Fast delivery. Great product.”

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Posted 3 years ago

“Customer services were great. I liked dealing direct with the company rather than through a third party seller. I would recommend this company.”

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Posted 3 years ago

“Unfortunately the original fridge delivered had a bad dent at the back. However, this was sorted out promptly and there are no problems with the replacement. This arrived 2 working days after the original.”

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Posted 3 years ago

“I'm very satisfied with my new combi microwave, easy to use and looks very good, thank's.”

Cookology 5 star review on 24th May 2022

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Posted 3 years ago

“Product exactly as described, accurate installation instructions/cabinet dimensions and bang on time delivery”

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Posted 3 years ago

“Had got used to previous Countertop dishwasher, some differences that make it harder tp use - e.g when selecting program have no idea how long it will take until selection is made, I personally done like this”

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Posted 3 years ago

“Would never buy again, when items in fridge door would not close, was told to put items in perfect place to close door, and arrived having been dropped,”

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Posted 3 years ago

“They were easy to deal with and the fridge/freezer arrived promptly. Highly recommended.”

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Posted 3 years ago

“Fast delivery and product was as expected”

Cookology 5 star review on 23rd May 2022

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Posted 3 years ago

“Bought a electric hob when it was installed it was faulty it keeps tripping the the electrics . Now they want to know who installed it what electrician ! You don’t need a electrician to replace a electric hob . Won’t be using cookology again .”

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Posted 3 years ago

“Fantastic service. Very easy checkout online. Item was dispatched very quickly. I was able to choose the delivery date in the courier's website to a more convenient date, and I was informed of my 1 hour delivery slot on the day. Parcel arrived within my allocated time and it was very well packed.”

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Posted 3 years ago

“A great buy and looks lovely”

Cookology 5 star review on 20th May 2022

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Posted 3 years ago

“Fast delivery - Great product and good value”

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Posted 3 years ago

“Amazing all round, great product, only used a few times but so far so good, fast delivery and great price.”

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Posted 3 years ago

“The product looks lovely and delivery was quick. I have not had chance to use the product yet as the kitchen is not finished but the look of it is perfect”

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Posted 3 years ago

“Looks great, easy to use - recommended”

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Posted 3 years ago

Cookology is rated 4.8 based on 6,153 reviews