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Cookology Reviews

4.8 Rating 6,145 Reviews

100 %

of reviewers recommend Cookology

Company Reviews

Product Reviews

4.8

Based on 6,145 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

help@cookology.com

Location:

Unit 2 Piperell Way
Haverhill
CB9 8QW

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Cookology 5 star review on 4th September 2022

Cookology 5 star review on 1st August 2022

Cookology 5 star review on 20th July 2022

Cookology 5 star review on 17th July 2022

Victoria Carter

Cookology 5 star review on 2nd July 2022

Cookology 5 star review on 10th June 2022

Cookology 5 star review on 10th June 2022

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product exactly as described, accurate installation instructions/cabinet dimensions and bang on time delivery”

Posted 1 year ago

“Had got used to previous Countertop dishwasher, some differences that make it harder tp use - e.g when selecting program have no idea how long it will take until selection is made, I personally done like this”

Posted 1 year ago

“Would never buy again, when items in fridge door would not close, was told to put items in perfect place to close door, and arrived having been dropped,”

Posted 1 year ago

“They were easy to deal with and the fridge/freezer arrived promptly. Highly recommended.”

Posted 1 year ago

“Fast delivery and product was as expected”

Cookology 5 star review on 23rd May 2022

Posted 1 year ago

“Bought a electric hob when it was installed it was faulty it keeps tripping the the electrics . Now they want to know who installed it what electrician ! You don’t need a electrician to replace a electric hob . Won’t be using cookology again .”

Posted 2 years ago

“Fantastic service. Very easy checkout online. Item was dispatched very quickly. I was able to choose the delivery date in the courier's website to a more convenient date, and I was informed of my 1 hour delivery slot on the day. Parcel arrived within my allocated time and it was very well packed.”

Posted 2 years ago

“A great buy and looks lovely”

Cookology 5 star review on 20th May 2022

Posted 2 years ago

“Fast delivery - Great product and good value”

Posted 2 years ago

“Amazing all round, great product, only used a few times but so far so good, fast delivery and great price.”

Posted 2 years ago

“The product looks lovely and delivery was quick. I have not had chance to use the product yet as the kitchen is not finished but the look of it is perfect”

Posted 2 years ago

“Looks great, easy to use - recommended”

Posted 2 years ago

“Absolutely delighted with my purchase. Fast delivery. No fuss. Would recommend.”

Posted 2 years ago

“Very sadly I have had two Freezers delivered damaged. One quite badly the other split plastic top edges. I chose a family business as I like to support them but next time I shall go to a large and well known supplier. Customer service is very good but product poor.”

Posted 2 years ago

Good Afternoon Penny, I appreciate you making us aware of your negative experience. We strive to provide excellent service and products, as well as customer service, so I am sorry to hear the item itself has not matched this! I am very sorry to hear that the item has arrived damaged twice, this is not good enough and I have passed the feedback onto our account manager at DPD for them to investigate further. If you do wish to discuss this further, please do not hesitate to contact me directly - kate@thewrightbuy.co.uk Kind Regards Kate Office Manager

Posted 2 years ago

“Nice product , but delivery service not so good 😩 Gave me a 3 hour slot 7am to 10 am turned up at 10.47 am Not good enough I was up at 6.30am just incase I was first drop , not impressed , there delivery company should have the decency to text what time they are coming , they know what the runs are for the day !!!! And especially if you are first drop they should tell you”

Posted 2 years ago

“Integrated hob looks good,is really white which was worried about,i didnt want an off white one as my quartz work top is white. Only bad bit is its very fuzzy and not clear on lit up part so can't clearly see what your pressing also takes longer to heat up than my last IKEA one. So I wouldnt buy it again.”

Posted 2 years ago

Good Afternoon Thank you for your review, I am very sorry to hear you are not happy with the display on the item. We always like to hear customer feedback so, please feel free to send us an email regarding this, we would be happy to hear from you. Our email address is - help@cookology.com Kind Regards Kate Office Manager

Posted 2 years ago

“Arrived Next day and was well packaged. Previously had a NEFF microwave and this has exactly the same door but is half the price. No brand so looks good in the kitchen and fits in well with kitchen”

Posted 2 years ago

“Delivery was fast and efficient good communication we bought a 900 canopy extractor fan looks really sleek very pleased highly recommend”

Posted 2 years ago

“Purchased in emergency after smashing the my last induction job. Arrived within 2 days, great unit, easy to install (good instructions)”

Cookology 5 star review on 16th May 2022

Posted 2 years ago

“Very quick and efficient from start to finish, very happy with product”

Posted 2 years ago

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Cookology is rated 4.8 based on 6,145 reviews