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Cookology Reviews

4.8 Rating 6,145 Reviews

100 %

of reviewers recommend Cookology

Company Reviews

Product Reviews

4.8

Based on 6,145 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

help@cookology.com

Location:

Unit 2 Piperell Way
Haverhill
CB9 8QW

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Cookology 5 star review on 4th September 2022

Cookology 5 star review on 1st August 2022

Cookology 5 star review on 20th July 2022

Cookology 5 star review on 17th July 2022

Victoria Carter

Cookology 5 star review on 2nd July 2022

Cookology 5 star review on 10th June 2022

Cookology 5 star review on 10th June 2022

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered an additional oven shelf, ordering was simple and delivery was quick even though it was the 4day bank holiday. Shelf fits perfect.”

Posted 1 year ago

“Instructions were a bit all over the place but other than very pleased with the product so far..Definitely would recommend based on 3 days of ownership”

Posted 1 year ago

“Good quality products Good customer service”

Posted 1 year ago

“Very good communication on line. Delivered on time with no fuss”

Posted 1 year ago

“The gas hob and fan extractor are great they look very modern and stylist. They both do a great job just what I needed .”

Posted 1 year ago

“Working well so far. Good power on 9 and boost setting. Looks slick. Very well priced compared to competitors. Easy to use though takes a little time to transition from gas. Would recommend. Was hard wired easily by electrician as came with cable. Hob was delivered very fast in one day.”

Posted 1 year ago

“Excellent service throughout delivery was great as was delivery man very polite and helpful thank you”

Posted 1 year ago

“Good products, good price, quick delivery!!”

Posted 1 year ago

“Great company, highly recommend, next day delivery”

Posted 1 year ago

“Just what I wanted perfect!”

Posted 1 year ago

“Hobb delivered good Hobb installed good Hobb scratched first usè. Thankfully was Refunded fully. Avoid this hobb.?no....😁 Great companny.thats buisness far from pefect. Thankyou satisfied customer.”

Posted 1 year ago

“So very pleased with my freezer. Arrived very promptly. Delivered by very competent and pleasant staff. From the moment I chose my freezer to the moment I received it. It was a very pleasant experience. Will definitely look at Cookology for similar articles before any other company in the future.”

Posted 1 year ago

“Pleased we bought the larger 130l, size fridge. However, somewhat aggrieved to have made our purchase only to be sent an email a few days later saying we could have purchased it for 25% less in a jubilee promotion. Customer services totally dismissive of our suggestion that we could have been advised of the saving we could have made if we had delayed purchasing by 72 hours. The fridge itself is a decent unit. However, the wire shelves are already showing signs of bowing and would ideally be sturdier. Also, the light and temperature control are positioned on the inside top of the fridge, taking up space that could be used for drink cans etc. Overall a good unit, but probably on the expensive side.”

Posted 1 year ago

“Basically instructions says that ceiling can bear at least 120 kgs which is nearly 19 stone. Where it should have said 12 kgs”

Posted 1 year ago

“I was disappointed that I was unable to choose, or even rearrange a delivery slot before 11 am as it would mean having to use a day's leave.”

Posted 1 year ago

Good Afternoon I am very sorry to hear this. We take all feedback very seriously and i can assure you this will be looked into. I can see you have now received the item, if you would like to discuss this further. Please email us on - help@cookology.com Thank you, Kind Regards Kate Office Manager

Posted 1 year ago

“Competitive pricing, offering free delivery, arrived earlier than expected. Great service!”

Posted 1 year ago

“ordered last week, since then the price has down, for me to get back the difference i have to return the item ( at my own cost) and buy again Terrible experiance and i havent even used the item yet !”

Posted 1 year ago

Good Afternoon. I am very sorry to hear this. I have sent you an email to discuss this further. Kind Regards Kate Office Manager

Posted 1 year ago

“The 4 items I purchased look amazing in kitchen, having fun working out how to use them. The only issue I have is that I am trying to register each appliance but cannot find the serial number of each item.”

Posted 1 year ago

“Really pleased with the service so far, exactly as ordered, arrived on time. Progress reports regularly.”

Posted 1 year ago

“Ordered a table top fridge, the whole process was hassle free, communication was great and delivery was quick . The item was well packaged and looks and works great x”

Posted 1 year ago

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Cookology is rated 4.8 based on 6,145 reviews