Cookology Reviews

Name: Cookology
Address: Unit 2 Piperell Way, Haverhill
Rating: 4.79

4.8 Rating 6,150 Reviews

100 %

of reviewers recommend Cookology

4.8

Based on 6,150 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

marketing@cookology.com

Location:

Unit 2 Piperell Way
Haverhill
CB9 8QW

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Cookology 5 star review on 4th September 2022

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, excellent company to buy from, quick next day delivery, well packaged items.”

Helpful Report

Posted 5 years ago

“Excellent product, excellent company. Quick next day delivery was welcomed.”

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Posted 5 years ago

“Sorry it has not been fitted yet”

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Posted 5 years ago

“Can’t fault them at all, delivered within the time frame they gave, made it a lot easier for me not having to wait in all day. Thanks”

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Posted 5 years ago

“All good. Thanks”

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Posted 5 years ago

“very pleased with it .and very good customer service. thank you .”

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Posted 5 years ago

“Quick and easy ordering process. Delivery had excellent tracking and was on time.”

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Posted 5 years ago

“Item arrived on time, ALTHOUGH not opened as Kitchen upgrade on hold for a few weeks until my man is available”

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Posted 5 years ago

“Just very good service”

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Posted 5 years ago

“Brilliant Works and looks fantastic Thank You”

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Posted 5 years ago

“Fast good service 100% satisfied thanks”

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Posted 5 years ago

“Great product. Fast Delivery.Highly Recommended company.!!!”

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Posted 5 years ago

“Here is the review which I posted on Trustpilot on Monday - I have already copied this to you. Misleading instructions I have yet to use this hood (BUCH750SS) since I am still preparing the mounting surface above our range cooker. However, I have awarded just 3 stars at this stage because I have already encountered 2 issues with the installation instructions as follows: * first, the instructions refer to 2 support clips, 1 on each side of the hood but there are no support clips with this model * secondly, the instructions state that the 2 lights should be unscrewed in order to release the front frame to allow easy access to screw the hood into the mounting surface. The lights do not unscrew - each light is held in place on the front frame by a flange which hooks into the frame and is secured into the back of the light with 2 retaining screws. Unscrewing these screws enables the flange to be removed so that the lights are released from the frame. However, the lights will only move forward and are too big to pass through the frame holes to allow the frame to be detached. As a result, it is going to be more tricky to screw the unit to the mounting surface. Not a good start. Hopefully, the hood’s performance proves to be superior to the instructions provided.”

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Posted 5 years ago

“Excellent service , thank you”

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Posted 5 years ago

“Good service thanks”

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Posted 5 years ago

“super quick delivery, well packed, and great communication throughout. cannot comment on the item as i haven't used it yet.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Great price and super fast delivery!”

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Posted 5 years ago

“Stylish item, competitive price and delivered safely.”

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Posted 5 years ago

“Very fast service arrived within 48 hours excellent”

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Posted 5 years ago

Cookology is rated 4.8 based on 6,150 reviews