Cookology Reviews

Name: Cookology
Address: Unit 2 Piperell Way, Haverhill
Rating: 4.79

4.8 Rating 6,150 Reviews

100 %

of reviewers recommend Cookology

4.8

Based on 6,150 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

marketing@cookology.com

Location:

Unit 2 Piperell Way
Haverhill
CB9 8QW

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Cookology 5 star review on 4th September 2022

139

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They had what I wanted at a very good price. It arrived on time etc. What more can one want.”

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Posted 12 years ago

“all very satisfactory”

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Posted 12 years ago

“GOOD communication, easy purchase, will definitely use again when I have a problem with my 'services'.”

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Posted 12 years ago

“Good service arrived on time”

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Posted 12 years ago

“Good price, easy to order, good communications & delivery on time! Recommend to others :)”

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Posted 12 years ago

“Deliveri was very fast. Hob looks and working perfectly. Only witch I wasn't happy with was packaging otherwise I am very happy costumer. Thank you”

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Posted 12 years ago

“It's overall a good experience.”

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Posted 12 years ago

“Good price, good service.”

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Posted 12 years ago

“The only thing that wasn't right was that the instructions were only in German and I had to make four telephone calls (three with Baumatic UK Head office as I was advice by yourselves) before I could get a photocopied version of a similar model. Mind you the last person I spoke with at Baumatic was very apologetic and acted very quickly. Concerning the appliance, this so far is working fine though it makes funny noises like gargles and it took a little while to get used to but I have been told by a service engineer at Baumatic that this is quite normal?”

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Posted 12 years ago

“I liked theservice.”

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Posted 12 years ago

“Items arrived on time at a very good price. However their damage policy is to open an item on delivery and inspect in 24 hours. There is not always the opportunity to do that and found a problem outside this period with one of the door knobs, there was cosmetic damage. They were not helpful.”

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Posted 12 years ago

“would recommend, good product range, excellent customer service and staff knowledge.”

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Posted 12 years ago

“I have not as yet opened the item as my new kitchen has not been installed”

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Posted 12 years ago

“We purchased a gas hob which was delivered by quickly. The hob is very good apart from the safety feature with the gas igniter which can take some time to light the gas. The hob was half the price of the same model in Currys.”

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Posted 12 years ago

“Oven arrived on time and as described - very happy”

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Posted 12 years ago

“My initial thought was that the washing machine may arrive in a couple of days. It did take a week to arrive but then came at a time suitable for me (7pm). The delivery man was extremely helpful in getting the machine to the required location. The washing machine itself is great. 10kg is perfect for a family of 5, including teenagers with muddy rugby kits etc.”

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Posted 12 years ago

“Really good product at a very good price, delivery disappointing but it was worth the wait”

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Posted 12 years ago

“Prompt and early delivery.”

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Posted 12 years ago

“delivery was on time. no fuss”

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Posted 12 years ago

“Good product delivered on time.”

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Posted 12 years ago

Cookology is rated 4.8 based on 6,150 reviews