Cookology Reviews

Name: Cookology
Address: Unit 2 Piperell Way, Haverhill
Rating: 4.79

4.8 Rating 6,153 Reviews

100 %

of reviewers recommend Cookology

4.8

Based on 6,153 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

marketing@cookology.com

Location:

Unit 2 Piperell Way
Haverhill
CB9 8QW

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Cookology 5 star review on 4th September 2022

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick Delivery. Good Price. Many Thanks.”

Helpful Report

Posted 11 years ago

“Easy to use web site, very good communication from company regarding delivery, although delivery was late due to van breakdown, driver kept me informed all the time. Driver was very helpful and obliging, cooker well packed and delivery driver had a good look around it to ensure no damage. Although the cooker has not been installed yet, we have unpacked it and it is just what we expected. would have no hesitation in recommending company.”

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Posted 11 years ago

“Very helpful in every way, especially with a damaged part. They contacted the supplier and solved the problem. Thanks.”

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Posted 11 years ago

“prompt delivery. best price on internet.”

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Posted 11 years ago

“Good price and communication good service around”

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Posted 11 years ago

“Exellent service very quick delivery and the price was great too.”

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Posted 11 years ago

“Excellent service, product arrived on time and Andrew was extremely helpful.”

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Posted 11 years ago

“Very quick and efficient delivery. Easy to communicate with to discuss deliveries. All round good company to buy from”

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Posted 11 years ago

“Speedy, helpful and flexible. I had to re-arrange my delivery at the last minute and they were very accommodating. Only negative is on the part of the delivery company - driver was extremely impatient and reluctant to help in taking the product into property. In the end he did but said he would never deliver to my property again.”

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Posted 11 years ago

“Never used or heard of this company before but would score them extremely highly from ordering to delivery. Would definitely be my first port of call in the future.”

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Posted 11 years ago

“Fast and efficient”

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Posted 11 years ago

“Delivered on time as described would use again . Good value.”

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Posted 11 years ago

“I would defiantly use write buy again, the guys on the phone were very helpful and write buy was the best price excellent Keith Tawn”

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Posted 11 years ago

“Delivery a little slower than expected but overall a very good experience and communication excellent.”

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Posted 11 years ago

“Excellent price, very simple purchase procedure, answered the 'phone immediately when contacted for delivery time/instructions (an object lesson for all in call centre operations). Item delivered the following day, exactly when promised, well packaged. Couldn't fault them.”

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Posted 11 years ago

“This is the first time I have dealt with this company and I was very impressed. The staff I spoke to were efficient and knowledgable and I got my delivery the next day!! Would definitely use them again.”

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Posted 11 years ago

“Once order was acknowledge no further correspondence received - dispatch/delivery updates would be helpful Cheers”

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Posted 11 years ago

“Product as described, delivered on time, at great price !”

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Posted 11 years ago

“Very short delivery date notice given - 1 day.”

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Posted 11 years ago

“Positive Kept fully informed of despatch and delivery. Excellent that no charge for delivery was made. Would have been good to have known that old washer can be taken away. Option to pay for connection should have been made available.”

Helpful Report

Posted 11 years ago

Cookology is rated 4.8 based on 6,153 reviews