Coopers Of Stortford Reviews

Name: Coopers Of Stortford
Address: 11 Bridge StreetBishops Stortford, Hertfordshire
Rating: 1.93

1.9 Rating 486 Reviews

19 %

of reviewers recommend Coopers Of Stortford

1.9

Based on 486 reviews

Shipping & Delivery
Delivery Methods	Courier

About Coopers Of Stortford:

Coopers of Stortford- packed full of our most popular value-for-money offers, many of which are not available in the shops. From Cookware to Gardening Equipment, we have selected items that are all of good quality at keen prices. A family run company based on traditional ideals and values, we sell goods nationwide

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Phone:

0844 482 4400

Location:

11 Bridge StreetBishops Stortford
Hertfordshire
CM23 2JU

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Coopers Of Stortford 1 star review on 18th September 2024

Anonymous // 01/01/2019

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“I have purchased two mimi cultivators from Coopers and we were very pleased with them but about three weeks ago someone broke into our allotment security shed and stole all our gear.”

Helpful Report

Posted 11 years ago

“I've bought numerous items from this firm, and find them one of the best stores I have dealt with, the goods I've bought ( very varied) from pans to garden furniture etc have without exception, been of the highest quality, and if I've had a query, the staff could not be more helpful, I'm an elderly person and have no reason to tell anything other than the truth, Im not too good at the "on line" lark, so usually do my buying over the phone, but I'd recommend them to everybody, the garden furniture I've just received is abs lovely, I'm over the moon with everything, which prompted me to want to leave this review. Xxxxx”

Helpful Report

Posted 11 years ago

“I purchased the instant water boiler and for the first 7 weeks it was working really well Then I went to make myself a cup of tea and it would not boil there was electricity running through it because the switch on the side was lit but when you press the switch to get hot water there was nothing the element only seems to last a short time This has not just happens to me but 2 other members of my family experienced the same problem So anyone reading this review do not buy this water boiler it's a rip off”

Helpful Report

Posted 11 years ago

“Teasmade - OrderWEB8470375 - Cannot comment on product I am still awaiting delivery. On service - first of all The online order form would not accept my £ 5 delivery voucher. Now with non delivery I tried to make an enquiry as to when I could expect delivery to be told electronically that I would receive an answer but after 30 sweconds. After further four minutes of expensive phone call I put the phone down. I can only hope some information will come my way and a refund of the £5 delivery charge”

Helpful Report

Posted 11 years ago

“I ordered GR/WHT stripe white curtain and six solar lights good delivery within a week,and very pleased with the goods. It arrived by corrier within time of estimate all checked out working will carry on ordering from coopers! excellent! 22/6/2015.Elleen Dabson.”

Helpful Report

Posted 11 years ago

“lawn mower have had for 2 years and am advising it is good product rating 3 stars as normal service for mail order quite cheap product and have no problem so far so hoping it will stay like it delivery think was not great 1-2 day think it was about 8 days so poor in that sense could improve on delivery by looking at reviews have ordered lot of stuff and sometimes get a voucher but delivery annojing”

Helpful Report

Posted 11 years ago

“ordered two wall clocks buy one get one free. one was black and one was silver. they cost me 19.99 for two. i also had free postage when i ordered. the items came in 7 days which although is not next day delivery was not bad. when the clocks arrived one stopped working after a week - to my disappointment - phoned coppers and they sent me a replacement. i found this hassle free and what i expected as one was broken. good deal and and nice not paying delivery for once so pleased overall”

Helpful Report

Posted 11 years ago

“I ordered a wash cart, as had my old one for years. I phoned them to say the actual bag is far too big for the frame and flies off unless it has a very heavy wet washload in it. Offered a replacement but with no guarantee it would be any different, and nobody else had complained.Absolutely no training in politeness or customer satisfaction. Was told to leave outside in a black sack and someone would collect it. let's hope the refund follows. Don't waste your money on these rubbish items and service.”

Helpful Report

Posted 11 years ago

“I bought a rotavator many regrets. Seemed fine. However when it is put away for a while it. Refuses to start. Whole thing has to be stripped down and worked on. the staff were very unhelpful. This item cost £160 and was used once before it went wrong. There is no manufacturers details so I was unable to get any advice I won't buy anything else from this company”

Helpful Report

Posted 11 years ago

“After writing my review about this company I have looked at many others and personally I think all the good reviews have been written by staff from coopers because it does appear that almost everything they sell is cheap overpriced crap.. I wish that I had read these reviews before my regretful purchase”

Helpful Report

Posted 11 years ago

“We bought the door canopy and extension kit after reading " It was easy to fit " written by " Mr P.B.. What utter rubbish, the canopy is a nightmare to put up. we thought it came as seen in the catalogue ready to put up, but NO IT DOES"NT.. You have to struggle and bend a flat sheet of perspex and put rubber seals on before slotting the ends on, this is not a job you can do single handed.. the whole design is wrong relating to the holes in the framework, difficult to put a pilot hole in top wall anchor hole and to make matters worse if you have attempted to erect the canopy and you want to change your mind and return it you will struggle to get assistance in doing this, I did. i have now given up and will not be buying anything else from Coopers”

Helpful Report

Posted 11 years ago

“Ordered a large awning received 12th May with no call text or shipping notification, item was dumped on my front path I live on a very busy main road! leaving me to drag it indoors on opening no fixing brackets or screws was told they would send them out urgently then next day got a call saying they do not supply parts so would need to order another awning BUT they are now out of stock!! An absolutely shambles of an organisation, communication non existent along with their customer service skills DO NOT TOUCH WITH A BARGEPOLE, I am now awaiting a courier to pick it up and a full refund along with a cover I ordered for it, it is now 11th June TERRIBLE”

Helpful Report

Posted 11 years ago

“The warehouse/depot needs investigating. Most items I have ordered have been damaged and one item had a large water mark when I came to assemble it. Most annoying when it is a large item to re-pack and return. This has put me off ordering any items especially large ones.”

Helpful Report

Posted 11 years ago

“ordered item 16th may. Still no sign and TERRIBLE tracking system!”

Helpful Report

Posted 11 years ago

“brought spray mop with microfiber head, first one head attachment broke , wife liked mop it so ordered 2 more,. one works the other spray not working . first time of using. cheap & nasty, good idea pity not made better.”

Helpful Report

Posted 11 years ago

“I bought a grill/oven two years ago and was extremely pleased with it, but recently the thermostat gave up, so I contacted Coopers, who said immediately "A replacement is on its way". I was fully prepared to buy another one if they could assure me that it would last longer than two years, but they just assured me that I would get a replacement and wouldn't have to return the old one. I have never ever had such wonderful service and will continue to shop with Coopers.”

Helpful Report

Posted 11 years ago

“bought a car cam and a sd card which cost more than the cam.worked for a week then packed up. tried everything no joy. left it on windscreen in van and thieves nicked it. cost 182 for new side window.best advice on ad was tuck in glove box.best advise i give dont buy cheap crap stuff in first place”

Helpful Report

Posted 11 years ago

“kevin cox in the last week-Edit Placed an order with Coopers as a father’s day gift on the 5th May, received confirmation of order and in stock, received invoice, received email stating that the item was waiting to be dispatched, 2 weeks later still waiting for item, contacted sales, I was informed that they had no stock and my order had been cancelled, no other item was offered as a replacement. Contacted customer services the person that I spoke too didn’t careless.<br/>Contacted the management the response was much the same, no customer service what so ever, sent a further email to the management not had a reply, unable to contact any person with authority, would I recommend this company? No definitely not.”

Helpful Report

Posted 11 years ago

“I ordered a water boiler at the end of January '15. Mid April '15 tge on/off switch at tge side jammed, fortunately in the on possition so I was still able to use it. I tekephoned the company and spoke to Ben. He was poiite, helpfull and very professional. He arranged a replacement which duly arrived as promised. Gerry Wright Bicester”

Helpful Report

Posted 11 years ago

“Tried for a hour to place a order online without success it was a complete waste of time”

Helpful Report

Posted 11 years ago

Coopers Of Stortford is rated 1.9 based on 486 reviews