Copart Reviews

Name: Copart
Rating: 2.27

2.3 Rating 605 Reviews

31 %

of reviewers recommend Copart

Company Reviews

Questions

Metrics

2.3

Based on 605 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 36%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

9727577620

Email:

david.tuck@copart.com

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Copart 5 star review on 4th September 2025

Simon

Copart 1 star review on 15th January 2025

Kevin G

Copart 1 star review on 24th February 2024

Anonymous

Copart 1 star review on 10th January 2024

Maria RodriguezChapman

Rena Jackson

Copart 1 star review on 22nd November 2022

Greg

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient and honest service.”

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Posted 5 years ago

“Blaine, Minnesota coparts is the worst place to go. Their customer's service is nothing but zero star. very disrespectful and will be walking around while everyone will be waiting in line.”

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Posted 5 years ago

“I am quite happy with copart activities, but the aspect of buying vehicles with keys and at pick up no key is my very fear. Generally copart have really been proactive in customer service.”

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Posted 5 years ago

“They were very great with me!”

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Posted 5 years ago

“good service”

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Posted 5 years ago

“Very nice staff quick to help. Loader staff was outstanding !!”

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Posted 5 years ago

“The are good”

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Posted 5 years ago

“Awesome experience”

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Posted 5 years ago

“good service”

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Posted 5 years ago

“good service”

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Posted 5 years ago

“Copart made things easier, I have been buying cars from their different locations for years. The only problems atimes can't find or see the actual problems you will find something different after purchase. Thanks”

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Posted 5 years ago

“Copart makes me happy by making it very easy for me to buy cars”

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Posted 5 years ago

“We always buy cars from this yard never had any issues . Good cars descriptions the way we get them. Thank you copart”

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Posted 5 years ago

“I register online through the Copart app due to Covid, in order to pay for my vehicle and take it home. Drive to Copart to pick up my car, I registered online at the Copart Kisok at about 2;15pm. I receive a text after waiting in the parking lot for close to 2 hours, only to be told that I didn't register before 2 pm, therefore they could not give me my car. It is just excuse after excuse followed by "Sorry, but we cannot help you today, you need to come back tomorrow". If I treated customers as poorly as the Copart staff, I would not have a job. This is the first and last time I buy anything from this pathetic excuse of a company.”

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Posted 5 years ago

“They picked up the car from the body shop (car was a total loss by insurance company)and i gave them the necessary paperwork and signed over the title. The paperwork said that my check for the car would be deposited within 48hrs to my bank. Here we are 22 days later and i still have no check or the car. I told them to just bring the car back....they had already sold it!!!!! I had to threaten to report the car stolen and i went to the dmv to get a duplicate title and report it. They immediately emailed me and "promised" to send the check within 48hrs.”

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Posted 5 years ago

“They help us like nobody else, we are very satisfied with their service!”

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Posted 5 years ago

“Thank u guy so much for leting me load up 🗽 very fast n nice people”

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Posted 5 years ago

“Easy to trasansact with”

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Posted 5 years ago

“What make me so impressive is i can easily buy almost every types of car specifications i want.”

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Posted 5 years ago

“You served me good”

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Posted 5 years ago

Copart is rated 2.3 based on 605 reviews