Copart Reviews

Name: Copart
Rating: 2.26

2.3 Rating 606 Reviews

31 %

of reviewers recommend Copart

Company Reviews

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2.3

Based on 606 reviews

Customer Service
Communication Channels	Telephone

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Phone:

9727577620

Email:

david.tuck@copart.com

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Copart 5 star review on 4th September 2025

Simon

Copart 1 star review on 15th January 2025

Kevin G

Copart 1 star review on 24th February 2024

Anonymous

Copart 1 star review on 10th January 2024

Maria RodriguezChapman

Rena Jackson

Copart 1 star review on 22nd November 2022

Greg

Anonymous

Anonymous // 01/01/2019

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“Bought a car advertised as minor dents/scratches and normal wear as damage and runs and drives. Even when they agree to refund they continually lie. That's almost a month now I'm without the funds.”

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Posted 5 years ago

“good for cusomers service”

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Posted 5 years ago

“Friendly people very helpful very professional and reasonable prices”

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Posted 5 years ago

“To me it was stressfull, because I am out of country. 3 days title at the US border for clearing title process, copart fee storage and all. But at the final it was ok.”

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Posted 5 years ago

“Dependable”

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Posted 5 years ago

“Your service is excellent, I always buy my car from you.. I will definitely come back”

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Posted 5 years ago

“Good in attending to customers”

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Posted 5 years ago

“Thanks for your attention.”

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Posted 5 years ago

“So far so good”

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Posted 5 years ago

“Not even sure where to start. We have been buying as premium buyers from Copart for years. After they put their COVID precautions into practice, you could no longer drive your vehicle out, it has to be forked. We bought two trucks and several SUVS from Dallas/Houston Texas. The 2016 truck that we bought, dented driveshaft due to inexperienced forklift operator. Second truck, broken brake line due to forklift operator. To make matters worse, a 2018 truck that we bought had a very high dollar drop down hitch in the pictures, when we went to pick the truck up, it was gone. Along with the floor mats, books and extra keys to many of the trucks we buy. When you draw this to Coparts attention, they will not own up to their actions. I HIGHLY recommend you just buy from IAAI. I have had far better success with them than Copart, because I don't seem to have these issues when buying from IAAI instead. I have written emails and called until I am blue in the face with Copart and seem to get nowhere. They did send me a replacement key to one of our truck recently but that is as good as it gets. Very dishonest, will cause your hair to turn grey a lot faster.”

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Posted 5 years ago

“Good and nice people”

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Posted 5 years ago

“I’m waiting about one hour and the sent to me my estimated Tim 13 minutes and come down to 3 minutes and go’s uo 13 minutes again!!! hard to talk with the customer service even they are not busy!! Wast your time there .”

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Posted 5 years ago

“I'm speaking for Wichita I've had good experience with Wichita copart the only thing did I don't understand is why they charge me tax other than that it's a great experience for me”

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Posted 5 years ago

“Used Copart probably 40 times now and they are always helpful. Bought a truck from Detroit and the Facility was very helpful and sent all the needed documents.”

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Posted 5 years ago

“dont put cars on aprobal.. just pure sale”

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Posted 5 years ago

“The staff at the Eldridge Iowa location are very rude. I have sat in the parking lot waiting to be called in only to find out I was the only one there to pick up a car but they would rather sit and gossip instead of helping the customers. And I don’t understand why they charge a gate fee or service fee, ( whatever they call it) when they do nothing to help you. Buying the car is no problem. It’s the staff and even the manager, that I have a problem with.”

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Posted 5 years ago

“Don't purchase anything big. They will not load it for you Ever! Buyers fee of 15% plus $89 internet fee, plus gate fee of $59. Storage starts on the 3rd day. 1st day starts the minute you pay for it. Oh btw, you also get charged for Saturday and Sunday even though they're not open for pick up ! I've been dealing with Copart's all over the nation and more times then not they will not assist you.”

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Posted 5 years ago

“Good system for buyers and sellers excellent customer service, hope if they filter those sellers they just put the car parts together to looks nice”

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Posted 5 years ago

“Very considerate Team!!! Spoke to the manager regarding the late and storage fees due to the inclement weather conditions at the time and immediately got the fees waived. Thanks very much”

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Posted 5 years ago

“Good experience, but need to improve on your grading of runner and non runner, sometimes you categorize a vehicle as run and drive and then ports categorize it non runner.”

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Posted 5 years ago

Copart is rated 2.3 based on 606 reviews