Couch Disposal Plus Reviews

Name: Couch Disposal Plus
Rating: 4.43

4.4 Rating 410 Reviews

85 %

of reviewers recommend Couch Disposal Plus

Company Reviews

Metrics

Info

4.4

Based on 410 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

(844) 311-0204

Email:

support@goloadup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt and on time. Great experience. Would use again.”

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Posted 3 years ago

“Easiest part of my move by far! Professional, prompt and flexible. Highly recommend”

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Posted 3 years ago

“Easiest part of my move by far! Professional, prompt and flexible. Highly recommend”

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Posted 3 years ago

“WORST service provider!! They didn’t show up in a window. I called him and he said he still needed another few hours. After waited for 5 hours, another few hours...Ridiculous. I called customer center and he said he couldn’t guarantee the arrival time. Wait, then why they offer time window? I patiently wait during a 5 hours window and still they couldn’t make it. Just get rid of the time window and say sometime on this date.”

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Posted 3 years ago

“Great and fast service”

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Posted 3 years ago

“Super friendly and polite help! They got my items quickly, and were very nice.”

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Posted 3 years ago

“Terrible service, lack of professionalism and work ethic. They cancel on me the day before my moving date and I have to constantly follow up to get a refund! If I could give 0 star I would!”

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Posted 3 years ago

“0 stars. Scheduled day came and went with no response to calls or emails. Then they rescheduled on me 5 times. I issued a charge back on my card. I am amazed that this terrible company is still in business.”

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Posted 3 years ago

“Effortless. Very good service. Easy online experience. Everything went as advertised. The two workers were very professional. Highly recommend.”

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Posted 3 years ago

“I wish the rest of the world worked as efficiently as this service. We were at loss with charitable organizations turning us down for our donation of our old but good condition couch. The cost and hassle of renting a trailer and finding a vehicle to haul the couch to another charity or even the dump was adding up. however, with Couch Disposal Plus I was able to schedule removal the next day (a SATURDAY!!) and pay for the service in a matter of four minutes using my phone. We were kept up to date with the schedule and they were on time, friendly and quick. Highly recommend this service for anyone in a similar predicament and would use them again!!”

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Posted 3 years ago

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Posted 3 years ago

“Tl:dr Didn't show up on time with no contact, rescheduled for next day but "may not come, and will have to cancel" and even if they cancel it themselves, will still charge 20% for the service that WAS NEVER PROVIDED. AVOID AT ALL COSTS. We requested a couch and dresser removal for july 21 8 am - 12 pm. No one ever came. We never received a call, email, or any form of contact whatsoever to explain why. When we called to ask, they said they didn't know why, but could try to reschedule for the next day. They went on to say that if they were still unable to come the following day, they would have to cancel entirely. When we asked what it would mean for us if it was cancelled, we were then told that we would have to pay 20% if it was cancelled more than a day in advance and 50% if it's the same day, even if they're the ones to cancel. Most utterly ridiculous business practices I've ever heard of, and completely unprofessional.”

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Posted 3 years ago

“So quick and friendly!”

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Posted 3 years ago

“So quick and friendly!”

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Posted 3 years ago

“Alex & Co. were better than excellent! Fast, professional and dedicated to doing a great job.”

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Posted 3 years ago

“Great, easy, and super convenient! The loaders were in and out in 20 minutes!”

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Posted 3 years ago

“The coordination and setup with the company was phenomenal. The driver was late arriving. However, once he was here, he was courteous and professional - a nice guy. I would use this company again.”

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Posted 3 years ago

“They were quick, nice and great to talk to!”

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Posted 3 years ago

“James and his family came to take away our furniture this morning. They were exactly on time and even called from the driveway to say they were here. They were so sweet! Did a great job and I will happily refer your business to others.”

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Posted 3 years ago

“Hour and a half late. Scratched my floors. Took their sweet time. Would never use again.”

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Posted 3 years ago

Couch Disposal Plus is rated 4.4 based on 410 reviews