Couch Disposal Plus Reviews

Name: Couch Disposal Plus
Rating: 4.43

4.4 Rating 410 Reviews

85 %

of reviewers recommend Couch Disposal Plus

Company Reviews

Metrics

Info

4.4

Based on 410 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

(844) 311-0204

Email:

support@goloadup.com

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Anonymous

Anonymous // 01/01/2019

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“They were on time and very professional. The email communication and telephone call were helpful.”

Helpful Report

Posted 2 years ago

“My couch was not removed the day I scheduled it for. The team who was supposed to pick it up called me and asked if I could help him carry it to his truck. Then after that, the company would not work with me to get a replacement out that day. They told me there was nothing they could do. Overall very disappointed with my experience.”

Helpful Report

Posted 2 years ago

“These people couldn't hire someone in Portland to remove a couch. They didn't bother to tell me that they didn't have it figured out until I chatted in to check on the status. When I asked why I wasn't told until I reached out. They apologized. Complete joke and waste of time and money. DON'T USE THIS SERVICE”

Helpful Report

Posted 2 years ago

“I would highly recommend this couch disposal service. I only paid $124 for two couches to be removed.”

Helpful Report

Posted 2 years ago

“Terrible customer service, don't understand how they function, one of their employees tried giving me a business card to another removal solution company? Weird and sketchy.”

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Posted 2 years ago

“Vincent and Dominic in Chicago moved and took away our two couches. They arrived closer to 12pm in the 8am-12pm time slot and did call when they were within 30 minutes of our apartment. They were very nice and quick with the job. I’d recommend this to everyone!”

Helpful Report

Posted 2 years ago

“The service was good, fast, and did not disrupt our day. I would use it again in the future.”

Helpful Report

Posted 2 years ago

“Paid for the service where I did not have to be present at couch removal - Put Couch on my front deck and mentioned I would be at the residence in the morning cleaning if they needed help carrying couch. They showed up at 11:56 in the 8-12 window when I had already finished my cleaning, calling and asking where I am to help load the couch - Driver hung up on me when I told him I was not there - got the Runaround from customer service saying I offered to help and their driver is alone because other person called off sick - they tried to to blame me for this issue and were very demeaning in how they talked through the situation. They ended up picking up the couch somehow and only confirmed it when I reached back out because they ended our conversation saying they couldn't get it. They said "Yes we were able to get the couch without your help" just very childish and not professional response. Bad experience and will not be using them again”

Helpful Report

Posted 3 years ago

“Harald and Robert in Orlando provided Great service and were very friendly. They had great communication and kept me informed on their location and when they would arrive. I would highly recommend.”

Helpful Report

Posted 3 years ago

“They kept us posted on when they were coming and came on time, were professional and quick and careful! Would definitely recommend them and use them again!”

Helpful Report

Posted 3 years ago

“Very easy company to work with. They had good communication, we’re on-time, and very friendly & efficient folks. Glad to support their mission of helping others with donations or recycling items worn beyond further use. Well done!”

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Posted 3 years ago

“Professional and on-time!”

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Posted 3 years ago

“Initially I was skeptical, but the service was EXCELLENT! They were PROMPT and professional! Will definitely use again. Great Prices!”

Helpful Report

Posted 3 years ago

“So quick and friendly!”

Helpful Report

Posted 3 years ago

“Scheduled pick up for between 12 and 4 with a promise of a text update. No text no pick up. Tried to call and got left on hold then disconnected. Sent email and left voice message with no results. Terrible customer service. Terrible service period. Just had hip surgery and had to move couch to deck by myself to make room for new couch.”

Helpful Report

Posted 3 years ago

“The Couch remover was prompt courteous, and 100% professional.”

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Posted 3 years ago

“Excellent service and great price.”

Helpful Report

Posted 3 years ago

“I was given a four hour time window for pick up and I really appreciate that they arrived at the top of the window. Courteous and quick. There was minimal disruption to what I was doing. Thanks guys!”

Helpful Report

Posted 3 years ago

Helpful Report

Posted 3 years ago

“Very convenient and dependable service saved me the hassle of finding a household landfill.Driver stayed in constant communication and was professional. Job well done.will do business again if needed.”

Helpful Report

Posted 3 years ago

Couch Disposal Plus is rated 4.4 based on 410 reviews