CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time and in good order. Although the Armani jeans had a £65.00 label on them but I paid over £85.00 with postage.”

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Posted 7 years ago

“Size availability”

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Posted 7 years ago

“good choice of products on the website”

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Posted 7 years ago

“good range, poor delivery, considering that i have purchased express delivery and will wait more than 10 days”

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Posted 7 years ago

“Good quality clothing at decent prices and a huge range”

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Posted 7 years ago

“It's good. But their is no proper look of cloths on photo.”

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Posted 7 years ago

“Good products”

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Posted 7 years ago

“Grr voucher with my last purchase helped with my next purchase on trainers I had my eye on”

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Posted 7 years ago

“Quick delivery and packaging excellent”

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Posted 7 years ago

“Very happy with my purchases but delivery was a bit disappointing took 6 days to receive my order through dpd. I understand it is not cruise’s fault”

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Posted 7 years ago

“Good product range. Good range of brands. Quick delivery. Nice added garment bag”

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Posted 7 years ago

“sent back a burgundy boss tshirt did you receive?havent heard anything.”

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Posted 7 years ago

“Ordered a t-shirt as a gift, a little mix up and delay with the delivery but otherwise no issues, very happy with the service and product.”

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Posted 7 years ago

“Spent over £500 and still have to pay postage and have to pay for returns when other companies don’t”

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Posted 7 years ago

“Fabulous item but very expensive postage costs”

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Posted 7 years ago

“£6.99 for delivery was a bit exspensive. Can’t fault the product though.”

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Posted 7 years ago

“Change your delivery company! I paid over £9 delivery last week sometime and I’m still waiting”

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Posted 7 years ago

“The order was delivered promptly following the placing of the order, my only slight grumble would be to look at free delivery with orders over a certain amount.”

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Posted 7 years ago

“Easy and fast process although extortionate delivery price considering the amount spent.”

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Posted 7 years ago

“Great customer service, lovely fast delivery”

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Posted 7 years ago

CRUISE is rated 3.9 based on 11,534 reviews