CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery, the items are genuine.”

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Posted 7 years ago

“Great choice, quick delivery (disappointed that the customer pays for returns).”

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Posted 7 years ago

“Great choice, quick delivery (slightly disappointed that the buyer pays for return postage - takes the shine off a little).”

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Posted 7 years ago

“I was worried about the bad reviews but happily suprised that everything went well. I could have used free shipping when paying 500 usd for a tshirt.”

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Posted 7 years ago

“Good choice”

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Posted 7 years ago

“When paying over £500 for a coat I'd expect free delivery or atleast an option for next day.”

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Posted 7 years ago

“Fast delivery!! Good price!!!!”

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Posted 8 years ago

“Quick, efficient delivery”

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Posted 8 years ago

“Hi I'd love a next day delivery option as I'm always ordering last minute for nights out”

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Posted 8 years ago

“Jacket come in excellent condition well wrapped and quite quick delivery do think the £6 delivery charge is a bit excessive especially when spending £250+ by far the dearest of any other company I buy from on line”

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Posted 8 years ago

“I have not got it yet. It stood estimated delivery friday, now its wedensday soon. -Sander”

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Posted 8 years ago

“Item arrived really quickly and packaged really nicely.”

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Posted 8 years ago

“Easy to order and good delivery service”

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Posted 8 years ago

“easy too use web site and fast delivery”

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Posted 8 years ago

“Fast delivery and items as described. Could of done with free returns like most other companies though.”

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Posted 8 years ago

“I was very happy with the service I received & the garments.”

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Posted 8 years ago

“The sales when they are on are definitely on. £63 for a pair of Kenzo sneaks is not to be scoffed at. Especially when they are normally £200 a whip! Nearest price I saw on other websites was £105 and that was for a last size 7 or 8. 9nly thing i would protest is the cost of postage. £5.99 is excessive for standard. I've actually paid less for next day. Anyway. 4/5 would definitely use again.”

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Posted 8 years ago

“Everything is fine other than you have to pay to return goods if brought offline should be free as you pay for delivery or should be able to take back to a shop most other places let you buy offline but if you don't want it ya can return to store”

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Posted 8 years ago

“Very nice products at affordable and attractive prices. However, shipping needs to be faster.”

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Posted 8 years ago

“Good quality products would give 5 stars but delivery cost are too high so only gave 4 stars”

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Posted 8 years ago

CRUISE is rated 3.9 based on 11,534 reviews