CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with order but upset when the following day you where giving away £50 vouchers which would of been nice to receive with my order”

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Posted 6 years ago

“why do not we belong to a voucher on Black Friday”

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Posted 6 years ago

“I really like Cruise as a shop, very good quality of clothing and excellent customer services. Only thing I don’t understand is the price of delivery, how it could be possible that small package (300gr) could cost 6 .99£to deliver?”

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Posted 6 years ago

“Excellent”

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Posted 6 years ago

“It should be packed better. Otherwise ok. The product without stains. Quick shipping.”

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Posted 6 years ago

“Great coat you should offer free delivery if you spend over a certain amount”

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Posted 6 years ago

“The overall buying experience was good but the only issue I had was that shipping in my opinion was a bit too high. Especially after you spend a high amount of money”

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Posted 6 years ago

“Great product everything always comes lovely wrapped”

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Posted 6 years ago

“Great shop being goin there from a was a kid 12 then 38 now one of only a few shops I'll pick stuff at for bits of designer clothes but buy sneakers else wear plus on line sites to fact a just spent over 600 bucks online 4days ago but y3 hoodie got was about 3times to big and got nice kenzo beanie hat which is far to big in a have quite a large head but still dose not fit in all stuff got bought was looking forward to the hat most a sent the y3 hoodie bck but my mum forgot to put hat in bag help me out reagding this cheers .”

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Posted 6 years ago

“Good service and fast delivery”

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Posted 6 years ago

“Product very good and fast delivery alow delivery I thought was a bit pricey”

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Posted 6 years ago

“All perfect but i think the shoes are a little unprotected. I expectef a more luxury package.”

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Posted 6 years ago

“Good deals ....but I spent over £300 and still pay £6.99 delivery that really p#%ed me off😡”

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Posted 6 years ago

“The clothes are great and service but when I spend so much money I think u should get free delivery it’s a joke 6.99 for your clothes”

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Posted 6 years ago

“Very pleased with items& fast delivery”

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Posted 6 years ago

“The delivery of items is always seamless and very quick, however the company should consider for certain purchases (over £500) free delivery and returns. As it is often difficult to estimate sizes online.”

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Posted 6 years ago

“Good quality items and quick response when sending an email. But the items not packaged in good way sadly”

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Posted 6 years ago

“fast Delivery, happy with product”

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Posted 6 years ago

“Thought delivery was a bit pricey considering the t shirt was over £100 ,but I did receive emails and text messages keeping me informed when my delivery was going to be...guess that's what you pay the £6.99 for”

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Posted 6 years ago

“dfgsdgsdgsdg”

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Posted 6 years ago

CRUISE is rated 3.9 based on 11,534 reviews