CSJ Reviews

Name: CSJ
Address: Unit 1Ochilview Business Park, Falkirk
Rating: 4.54

4.5 Rating 584 Reviews

90 %

of reviewers recommend CSJ

Company Reviews

Questions

Metrics

4.5

Based on 584 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

08009556560

Email:

mail@csj.co.uk

Location:

Unit 1Ochilview Business Park
Falkirk
FK2 9PJ

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Mr & Mrs McFarlane

Helen

Chris Muir

Colin Masson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I heard of CSJ through a friend who'd had work done by them. The salesperson came on time to measure up, explained my options and answered all my questions. The guys that came and did the work were excellent. I get stressed out when there's lots of mess, and you can't get away from mess when replacing windows, but mess was kept to a minimum. They fitted the new window sills and surrounds as well as part of the price and checked everything over with me when finished. I had 3 windows downstairs replaced and it took just an afternoon. All the mess was cleared up and cleared up properly, I had very little to do afterwards. There was a little rendering outside that needed repair and someone came and sorted this without my having to be around. All the windows in my house need to be replaced and it's not something I could afford to do in one go, but there has been no pressure from CSJ to take out finance I can't afford, or to agree a timetable. I can have one or more replaced when it suits me. I'd very much recommend CSJ to anyone considering replacement windows.”

Helpful Report

Posted 9 years ago

“We recently had a new front door and side panels fitted by CSJ. The whole experience - from first meeting to last fitting - was excellent. There was no sales pressure and the estimator was pleasant and very knowledgable. We were surprised that we paid no money before the door was fitted and they came when they said they were coming! We had a slight problem when they came to fit the door as a part was damaged. The fitters were great, they made an emergency repair and did not take the full payment on the day as the job was not complete! We were kept advised as to when the new panel would be ready and again they came when they said! Excellent service and a quality product.”

Helpful Report

Posted 9 years ago

“I recently had new windows and doors fitted by CSJ. I am very pleased with my windows and doors and the quality of work carried out. The communication between CSJ and myself was very good and they kept me informed all the way through the process from enquiry to installation. The workmen turned up on time and the job was completed in one day and my house was left tidy afterwards and my old windows were taken away by CSJ. Good job would recommend.”

Helpful Report

Posted 9 years ago

“From the beginning of the process to the end CSJ were extremely professional. No hard sell. Turned up for all appointments on time and kept me informed throughout. Windows are excellent and fitted expertly. All cleaning up was done, all I had to do was hang up my curtains! I would absolutely recommend CSJ to friends and family.”

Helpful Report

Posted 9 years ago

“From start to finish everything was done perfect, the service was fast reliable, and the guy who fitted the doors was very polite, done a great job (even with my crooked walls ), he even cleaned up !! this is my 3rd time using your company and every thing has always been good quality and service i would recommend CSJ highly ..... Thank You, Mrs Graham”

Helpful Report

Posted 9 years ago

“Very pleased overall with the installation of my new window. The installation team arrived at the specified time and were very efficient, tidy and well mannered. After the job was completed, they left the area spick and span. I would certainly use CS Joinery again if I needed any further work done. Mrs. Sarah Brennan.”

Helpful Report

Posted 9 years ago

“Friendly & efficient customer service, punctual and proficient installation of window. Excellent product, very happy with the new window. Will recommend to others and use their services again. 10/10.”

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Posted 9 years ago

“The process has been very smooth, from initial contact to fitting of windows. The windows are lovely. We have 2 that tilt and turn , two in livingroom that open outwards with top parts fixed, which is just what we wanted. We can now sit on window seat and enjoy open windows. The bathroom window , also tilt and turn, has a lovely pattern. All windows are now easy to clean. They are beautiful.”

Helpful Report

Posted 9 years ago

“Job: Fitting of 8 x windows Team turned up when booked and job completed within allocated time. The 3 guys were a great team, each knew what was required of them. No time wasted chit chatting smoke breaks etc... The quality of the job was 10 out of 10. Any small glitches were quickly overcome and job done to a high spec. Would highly recommend CSJ for any similar task. Well done guys, Billy O'Hara”

Helpful Report

Posted 9 years ago

“Everything went as planned and on date. The joiners were very tidy and fast workers. The windows are a class product and we are very pleased with the interior mahogany finish. We would happily recommend CSJ to our friends and family.”

Helpful Report

Posted 9 years ago

“Really happy with the team that installed my windows and door. Fantastic service and would highly recommend. Planning on getting the rest of my windows installed next year and hopefully will go with CSJ again - looking forward to getting the same team to install them. Thank you.”

Helpful Report

Posted 9 years ago

“Excellent quality windows and doors successfully installed. Very efficient installation teams and protection and cleaning of work areas was first class.”

Helpful Report

Posted 9 years ago

“The team worked very hard, they did not stop! They cleared up after themselves and were polite at all times. We are very pleased with the installation, everyone who sees it comments on it. Here's hoping for a cosy winter! We have the best house in the street!!!”

Helpful Report

Posted 9 years ago

“Bought a composite door from CSJ. Had originally intended to buy a normal pvc door but after seeing the difference between the two we were sold. The workmen were on time, polite, efficient, and clean and my door is absolutely lovely and changes the whole look of the house. Would absolutely recommend!”

Helpful Report

Posted 9 years ago

“Delighted with the work.No hastle and was kept informed as to when to expect fitters. Fitters were tidy and cleaned up afterwards.Demonstrated the benefit of the window chosen.Really pleased with the purchase from start to finish and would certainly recommend this company.”

Helpful Report

Posted 9 years ago

“I am really pleased with my new look Windows. The service was very good and all staff were polite and very helpful going the extra mile to help me put my home back to normal regarding curtain tracks etc. The employees were there at the scheduled time and worked tirelessly to get the job done. Thank you you made this experience much easier for me than I thought it might be!”

Helpful Report

Posted 9 years ago

“Will use them again. Explain to us all what they where going to do. After finishing work house was cleaned after window fitted ????”

Helpful Report

Posted 9 years ago

“Excellent service from start to finish. No problems whatsoever in the whole process. every member of staff was polite, helpful and very efficient? quality of window and workmanship was first class. would have no hesitation in recommending this company to anyone.”

Helpful Report

Posted 9 years ago

“After a previous bad experience of tradesman in the house we were hopeful that having new windows installed was not going to cause any problems. I don't usually respond to people who come to my door to suggest I might need windows etc but from the first representative of CSJ to the last I was made to feel that we mattered as customers. From the girls on the phone to the guys who installed the windows I found everyone conscientious, friendly and hard working. The workmanship is beautiful and our home was left spotless. We have no hesitation in recommending this company. Roll on next week when the new doors arrive. Honestly if you want cheap this is not the firm for you but you definitely get what you pay for and a guarantee with it. Thanks CSJ”

Helpful Report

Posted 9 years ago

“The quality of the windows is excellent. The joiners and the plasterer were very helpful they cleaned up any mess after themselves. The salesman explained everything fully. I was very impressed overall.”

Helpful Report

Posted 9 years ago

CSJ is rated 4.5 based on 584 reviews