CSJ Reviews

Name: CSJ
Address: Unit 1Ochilview Business Park, Falkirk
Rating: 4.54

4.5 Rating 584 Reviews

90 %

of reviewers recommend CSJ

Company Reviews

Questions

Metrics

4.5

Based on 584 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

08009556560

Email:

mail@csj.co.uk

Location:

Unit 1Ochilview Business Park
Falkirk
FK2 9PJ

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Mr & Mrs McFarlane

Helen

Chris Muir

Colin Masson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service from start to finish ! Team 6 Rad Andy and Shayne provided a first class service ! Highly Recomended !!!”

Helpful Report

Posted 9 years ago

“I am delighted with the service I received from CSJ right from my initial enquiry through to my new front door being fitted. The salesman was lovely and very helpful and David who fitted the door was fantastic. I am very pleased with the finished product and would definitely recommend CSJ to friends and family. I will also be back in touch in the next few months to get some further work completed at my house. Thanks again Michelle McArdle”

Helpful Report

Posted 9 years ago

“The service you get is very good and it continues right through until your windows are put in. The men are polite and always ask if you need anything explained again. They came when they said they would and left no mess. Myself and my husband and very satisfied with the service from this company and would highly recommended this firm to family and friends.”

Helpful Report

Posted 9 years ago

“CSJ were very easy to communicate with and got the job done quickly and efficiently. They did a good job and tidied up after themselves. Our new door looks great and we have had a few compliments from those who have seen it. The payment options are really good, as are the guarantees and follow up support.”

Helpful Report

Posted 9 years ago

“I have no qualms with this company, as soon as they arrived they were well organised Jimmy was in charge of the team (team5) ,they all knew what was expected of them, each man (3 in the team) knew what he had to do as soon as they arrived .whether it was setting up the equipment or getting the windows out of the van and prepping them to arranging the wood surrounds. I have never seen a team so organised I will be using them again for my new doors later on in the year. Thanks to TEAM 5 well done lads.”

Helpful Report

Posted 9 years ago

“Excellent service, friendly and efficient staff who care about both before and after care service.”

Helpful Report

Posted 9 years ago

“I had Team 5 fit 5 windows at the front of my house on 12th April. The 3 men worked quickly and efficiently. They were cheerful, polite and never stopped working from the moment they arrived. The head joiner was very clear in what he was doing, and they explained the workings of the windows very well. They improved vastly on what I had and cleared up after they completed the job. I have one small bit of plastering needing done due to the previous fitting of windows. Well done CSJ. This was a very good job.”

Helpful Report

Posted 9 years ago

“Fantastic company Altogether great service from start to finish . Had 7 new windows installed by Team 6 , who were a great bunch of guys . Nothing was too much trouble and I am so impressed with the job they have done . I would definatley recommend CSJ to anyone. I decided to use csj after 3 other recommendations and very glad I did.”

Helpful Report

Posted 9 years ago

“Excellent service. Arrived on the advised date and time. Worked efficiently. Small complaint which was dealt with promptly. Would recommend this company and would use again.”

Helpful Report

Posted 9 years ago

“My installation was very efficiently done and they turned up right on the dates they said they would come so i would definately reccomend CSJ to anyone”

Helpful Report

Posted 9 years ago

“Windows and front door all look fantastic, very good quality. Fitters were all very couteous, left the house very clean. Would definitely recommend CSJ, not the cheapest but certainly not the most expensive. Felt I got a VERY good deal. Could not fault any aspect of the whole purchase from start to finish. Never thought I could afford to replace my windows and door but CSJ talked me through the finance (through Barclays Bank) ended up it was very affordable. Excellent company to deal with. Mrs J Gallagher”

Helpful Report

Posted 9 years ago

“Had 2 windows fitted in January. Work was done efficiently in four hours. Workmen were polite and cleaned up after they were finished. We are delighted with finished product and would recommend CSJ to anyone. Thank you.”

Helpful Report

Posted 9 years ago

“CSJ installed replacement front and back composite doors for us. Their salesman was very competent, not pushy and gave us good advice on the technical aspects of the job. One thing we liked was that they use Solidor doors and build the finished product around this. On the day, the joiners were finished by early afternoon. The completed job was finished to a high standard and the men tidied everything up afterwards. We would highly recommend CSJ to anyone who is thinking of getting new doors.”

Helpful Report

Posted 9 years ago

“Very good customer service from start to finish clean and well mannered workmen...cant fault them!!!”

Helpful Report

Posted 9 years ago

“A good job done in adverse weather conditions! Second time CSJ have done work for me, polite, pleasant workers. Cleaned and tidied after themselves. Happy with the finish of their work. Had roofline and front door with the company.”

Helpful Report

Posted 9 years ago

“CSJ installed the downstairs windows in my house 5 years ago. The upstairs windows had been installed by CR Smith a few years before that but I did not get them changed. However, the upstairs windows were always wet with condensation while the downstairs windows were fine. When CSJ came to my door a few weeks ago, I took the opportunity to get a quote to replace the upstairs windows. As an existing customer, I qualified for a discount. The price quoted to me was very good and I signed up immediately. I was given a timescale for having them fitted but the company contacted me to say they could get them installed quicker. I was given an afternoon installation time and the installers arrived as promised. They were very polite and installed the windows with the minimum of disruption. They tidied up afterwards and showed me how the windows worked. I was very happy with the whole process. The salesman was very polite and not pushy. I would recommend CSJ without hesitation.”

Helpful Report

Posted 9 years ago

“We were impressed by all stages of the process, from the initial doorstep call, through the salesman and surveyor, to the installation. Although not the cheapest, they provide high quality product and high quality service.”

Helpful Report

Posted 9 years ago

“I've waited a few weeks before posting to see how our new composite front door fairs in all the recent storms. Our hallway now feels secure, weather proof and helped make our hallway, stairs and landing retain the heat. The fitters/joiners (team 5) were very efficient, tidy and courteous. Steven Burn (sales advisor) had good product information and offered a competitive quote. Overall we are very happy with our new front door and have recieved compliments about it too.”

Helpful Report

Posted 9 years ago

“Good quality door and timber, nice staff who cleaned up after the job. Would recommend this company to friends and family.”

Helpful Report

Posted 9 years ago

“First class product and installation.”

Helpful Report

Posted 9 years ago

CSJ is rated 4.5 based on 584 reviews