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Currys Reviews

2.0 Rating 3,509 Reviews
24 %
of reviewers recommend Currys
Company Reviews Questions Metrics Info
2.0
Based on 3,509 reviews
Shipping & Delivery
Delivery Methods
Courier
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About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

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Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

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Anonymous
Unverified Reviewer
“CurrysPCWorld are terrible. Service is non existent and once they have your money they do not care about customers. They even renege on extended warranties. I will never up anything from them again.”
Helpful Report
Posted 7 years ago
Vicki
Unverified Reviewer
“Bought a dishwasher about 5 weeks ago, I only had it plumbed in about 4 weeks ago. It has now stopped working, I rang up for a repair An was told that the repair team only work 9-5 mon-fri. I work 9-5 Mon-fri. Was asked did I not have family or friends that could wait in for me to get it repaired, I don’t. I have no annual leave left and if I told Work I needed time off to get a dishwasher repaired they would just laugh at me. I asked if I took the dishwasher back could I get a refund and was told no as they have not had a chance to repair it, how can they repair it if I’m in work so now I’m left with a dishwasher that doesn’t work an a hole in me purse!!!!!! Not happy at all.”
Helpful Report
Posted 7 years ago
SC
Unverified Reviewer
“One of the worst EVER service I have experienced in my LIFE by a member of the Management Team, Rupesh Bhagat in Currys PC World Wolverhampton. Was told what I was entitled to by currys team know how on the back of my TV not being repairable and when I went into store was told I am not entitled to it. I told Rupesh to ring Team know how and to clarify (even gave him the persons name) and his response “I don’t need to call him, I know my information”!! Never again would I shop at a Currys after this and especially not in Wolverhampton”
Helpful Report
Posted 7 years ago
Gordon Mahoney
Unverified Reviewer
“Currys offer a good range of goods at reasonable prices especially on-line, however it is let down when being able to view a product before purchase. I recently considered buying a VAX cordless cleaner. I live in Dawlish, South Devon and have 2 currys branches within a few miles, at Exeter and Torquay. Unfortunately neither of these stores had the model I was interested in therefore the nearest place I could view one on display was Plymouth which would have meant a round trip of some 60 miles. I took a chance and ordered one on-line and picked it from Torquay the next day. As you have an almost monopoly on the high street now I feel your stores should have a much bigger number of items on display”
Helpful Report
Posted 7 years ago
Alan Patterson
Unverified Reviewer
“they were able to tell me about different PC`s”
Helpful Report
Posted 7 years ago
John Glancy
Unverified Reviewer
“Fast efficient service that's well priced”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“I bought a tv couple of years ago with a fix any problem guarantee. my tv developed a fault and it was sent away for repair. Had a phone call saying they found liquid residue inside the tv and that they were not going to fix it as it could be hasordous. Upon explaining to them that me and my partner both use ecigs and that the residue would be from that and that it is not a problem in any way was told that it was being returned and would not be fixed , so it was. The reason i am writing this review is to warn anybody that uses ecigs not to take out any sort of warranty with this company as ecigs leave a thin film of residue on most things and they instantly void your warranty if even the smallest amount is found any any part of your appliance.”
Helpful Report
Posted 7 years ago
MARGARET BARNES
Unverified Reviewer
“Speedy,efficient,tidy,on time coming to fit my TV.”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“Very disappointed with the customer service Doesn’t need a star As I have to choose the option so only one instead of zero”
Helpful Report
Posted 7 years ago
Peter
Unverified Reviewer
“Couldn't deliver my Dishwasher on the quietest day of the week (Sunday). If they can't deliver then, when can they deliver??? Couldn't find parking apparently – didn't want to park on a yellow line – despite this being permitted on Sundays. I had to wait around for them to get here (they were two hours later than they said they'd arrive) only to be told at the last minute they were going to cancel the delivery. What a waste of time. I have cancelled my purchase and have now bought from John Lewis (they were actually cheaper too on delivery and recycling charges) I will also be buying my new fridge and washing machine from them – they are actually cheaper and offer a standard 2 year warranty – unlike Currys who will charge you extra. Sorry Currys, after having bought my appliances from you over the last 10 years it's time to move on, and move up!”
Helpful Report
Posted 7 years ago
Adele Offland
Unverified Reviewer
“Honestly, don't even think their customer service deserves even one star! I ordered a washing machine from Currys and paid for next day delivery, installation and removal of old machine etc. They turned up the next day and very speedily installed the machine and removed the old. The machine wasn't draining so spent over 2 hours on the phone being passed from Currys to Samsung to Team Knowhow and round and round and round ... finally, with no apologies whatsoever from anyone, they arranged for someone to come round the next day - they came and apparently, the delivery guys didn't install it properly and crushed the waste pipe. He said I needed a new machine and that he was going to call it in and it will be delivered the next day. I received no notification the next day and so had to call again myself. After another 45 minutes on the phone AND having rearranged my Saturday so that I could be in, I found out from a very unhelpful and again unapologetic customer service agent (Julie), that the delivery guy yesterday hadn't even called it in or ordered me a new machine and according to her, the machine had been delivered Thursday and all was fine! I now have to wait in AGAIN tomorrow. The most annoying part is the complete disrespect and rudeness of the customer services staff. Not one apology and no respect for the time that I have wasted over this. Let's just hope I don't have to post another bad review tomorrow ...”
Helpful Report
Posted 7 years ago
James Phillips
Unverified Reviewer
“the shoe Esperance, the friendly staff inside and the quick checkout.”
Helpful Report
Posted 7 years ago
Pat Gilbertson
Unverified Reviewer
“I ordered a HP Desktop in store and was told I would have to wait at least 10 days as I had just missed the delivery slot for that week. One delivery a week sounds pretty abysmal to me. I was told I would be emailed when it arrived. 2 weeks later, still no email. I was passing the store one time and decided to call in to find it had eventually arrived. After asking when it had arrived I was told it was 5 days earlier. But no email, no text, no phone call. Pretty shoddy service considering the price of the product and the reputation of the store. Not impressed! Mr P. Gilbertson.”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“Ordered my new expensive gaming chair (£180) so not a cheap thing. When it arrived the driver was very aggressive... Just dropped it outside the door, after I helped him unload it from the van as it's heavy and he asked me too... So I did that happily, but it was okay for him to leave me struggling with it. After that the chair I received was faulty... One of the arms will not stay up.. The air pressure to keep the chair up isn't great... Releases the pressure quite often..... Still waiting for there support team (Know nothing) to contact me back... Been almost a month... Nothing”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“I purchased a new LG smart tv which pixelated on BBC (all) 1st call to LG successful but 2nd was a dead loss. I called Curry’s help line to say the TV was no good to me as I was unable to watch BBC. The young man took me through resetting TV and so far so good. He was patient and talked me through Great service. He also said to call back if needed”
Helpful Report
Posted 7 years ago
Terry Young
Unverified Reviewer
“wanted a cordless hoover.man in shop was very helpful and we purchased a vax blade 32v ultra.i am very pleased with this product.”
Helpful Report
Posted 7 years ago
David Caplan
Unverified Reviewer
“Completely useless staff with no product knowledge and poor customer service.”
Helpful Report
Posted 7 years ago
Neil Thomas
Unverified Reviewer
“The first cooker that I ordered had a fault with it. Because the replacement cost more than the first cooker I was only able to get the cooker delivered as the The first cooker that I ordered had a fault with it. Because the replacement cost more than the first cooker I was only able to get the cooker delivered at the same time as they took the faulty one away. On the day it was supposed to be delivered I waited till 3 o’clock before phoning asking where my Cooker was they told me there had been a fault with the order and that the audit had not been placed .they had 5 days to tell me there was a fault with the order . It took 3 weeks until I get my delivery and the cooker fitted at the same time. I was promised a 10% discount from the customer services which I did not receive I am not impressed with customer services at curries at all”
Helpful Report
Posted 7 years ago
LINDA
Unverified Reviewer
“brought a washing machine staff at store in Cannock very informative and helpful , quick efficient service and free delivery”
Helpful Report
Posted 7 years ago
Rachael Hart
Unverified Reviewer
“Brought in my MacBook Pro for repair. The whole team for that process were efficient and my repair was done to the highest standard I could hope for. The staff member I dealt with directly in the Curry's store (Rushmere) was extremely professional, knew what he was talking about and was a pleasure doing business with. Extremely happy with the service.”
Helpful Report
Posted 7 years ago
Currys is rated 2.0 based on 3,509 reviews
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