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Currys Reviews

2.0 Rating 3,509 Reviews
24 %
of reviewers recommend Currys
Company Reviews Questions Metrics Info
2.0
Based on 3,509 reviews
Shipping & Delivery
Delivery Methods
Courier
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About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

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Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

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Do Not Buy Anything From Currys
Unverified Reviewer
“The issue that I have experienced was: I purchased a JVC tv online from Currys to be delivered to my girlfriends address in . After approximately a month the tv wouldn’t start or took a while to come on , then the guide started to take approx 2 mins to appear , then sound came out of it in the middle of the night with no picture . We returned it to my girlfriends local store in Barrow in Furness where it was sent back to be repaired or deemed unfit for repair . Team know how texted me saying it had been received and then texted saying it was not repairable so they will send us a gift voucher within 72hrs . We still have not received the voucher . My girlfriend has been in store after both of us have tried contacting someone on the phone after several attempts to sort this out . She was basically humiliated in store and told to wait until the voucher came through . The staff at the Barrow in Furness store are ignorant , offensive and downright rude not to mention the phone calls from within store to their technical helpline . We have been 2 weeks now without a TV and feel this is not good enough . I will be pursuing this matter through the courts after I have finished this message It occurred on: 2021-09-26 This meant that Humiliated , let down , no TV”
Helpful Report
Posted 4 years ago
Amelie
Unverified Reviewer
“I AM A DISABLED VETERAN WHO OVER THE PAST 2 YEARS HAD TO LET MY CREDIT GO BECAUSE OF HEALTH PRIORITIES THAT WERE NOT COVERED BY VA OR OTHER INSURANCE. ANYWAY RAN INTO SOME TESTIMONIES ON SOME CREDIT BLOGS ON THE NET WHICH LED ME TO (F.I.X.M.Y.C.R.E.D.I.T at W.R.I.T.E.M.E dot C.O.M). MY CREDIT SCORES WERE AT 512 - 513 - 517 WITH THE 3 BUREAUS. NO PUBLIC RECORDS ONLY 3 OPEN ACCTS BUT SEVERAL COLLECTION ACCTS WITH HIGH BALANCES ON CARDS. WITHIN FEW WEEKS THEY WORKED ON MY CREDIT, MY SCORES IMPROVED TO 788 AND ALL COLLECTIONS, DEBTS ON CARDS WAS CLEARED OFF MY REPORT. GREAT EXPERIENCE”
Helpful Report
Posted 4 years ago
Nancy Harris
Unverified Reviewer
“I needed a loan for a business deal but I got denied twice because of my poor credit history, so I checked up some reviewed available offers for various micro-finance credit repair organizations to help me improve my credit. C Y B E R D O N  at  T E C H I E  dot  C O M came highly recommended so it was quick and easy to pick him. The best news is that he took care of all derogatory remark and a few collections on my profile within 2 weeks. I got the money just after that, although the procedure was a bit tedious. Even so I liked how good He is in communicating the steps and the service was extremely helpful.”
Helpful Report
Posted 4 years ago
Ray Dewar
Unverified Reviewer
“I live in Australia and I invested the sum of $ 103,800 in Bitcoin with CoinFlip, a cryptocurrency company I met online. After a week, my initial investment increased from $ 103,800 to $ 291,650. This felt so good as the investment grew rapidly in just a few weeks. When it was time to retire, my withdrawal request was denied, all effort to make withdrawal declined, then I realized I had been ripped off. Thanks to Jim from RECOVERCOIN at RESCUETEAM dot COM for helping me recover my money back.”
Helpful Report
Posted 4 years ago
Ellie Davies
Unverified Reviewer
“Impossible to deal with when you have a problem! As a NHS worker this item had been a god send to me, with a lot of work to do and little time for lunch breaks I have now been left with no microwave which is still under warranty. Rude CHESTER staff would not replace when customer services told me over the telephone to bring to store and they would happily replace in STORE, but instead the RUDE Chester declined! i'm now left with no microwave or a plan to replace! Will never buy from this store again or any Currys AGAIN! - If thius is how customers are treated.”
Helpful Report
Posted 4 years ago
Anthea And Bernard Pick
Unverified Reviewer
“Purchased freezer in June after six weeks stopped working. Was replaced worked for 3weeks now on our third one just a problem driver damaged our wall . Phoned Thetford branch and was told to phone customer service on a very expensive number cost us over £7 to report faulty freezer.why can't Thetford sort it out was they driver who did the damaged.”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“I ordered a tall freestanding freezer online which was delivered yesterday and I had paid an extra £20 to have the old appliance recycled and the new one unboxed with waste packaging taken away. The delivery team delivered the new freezer and took the old one back to the van but then drove off without unboxing the new one or taking away the packaging. After phoning Currys customer service this morning, I was told it was not part of the service and I should recycle it myself - pretty shocking response considering this it was it clearly says on their website... Let's recycle - £20.00 On delivery, we'll: Remove an old, disconnected appliance Remove your new appliance's packaging Take the lot to be recycled When I explained that their website clearly states this, she said I was meant to ask them to unbox it - well perhaps I would have done if given a chance, I didn't know that when they took the old one back to the van they were going to drive off and I also didn't know that you have to ask them to provide the service you paid for! The lady I spoke to at customer service was quite rude really. I was told they can't refund me as they took the old appliance away and my local council would take the waste if I put it out. This is not the case in my local area as they won't take rubbish away outside of the bins. I will now be out of pocket using fuel and my own time to take a car boot full of cardboard and 3 bags of polystyrene to the tip! I won't be using Currys again in the future as I never have these issues with AO.”
Currys 1 star review on 5th October 2021
Helpful Report
Posted 4 years ago
Ask Sebby
Unverified Reviewer
“With the recent resurgence of the cryptocurrency market, it’s no surprise that the fraud and scams that became so common in 2017 are picking up again. If you’re an IEO or STO investor, it’s critical to have a good understanding of blockchain technology so that you can spot the obvious scams and avoid losing money. However, not all scams are so easy to spot. Our company fell victim once and lost a huge amount, but thanks to the expertise of “JimfundsrecoverY at ConsultanT dot CoM” and his team that helped us recover almost 95% of the funds.”
Helpful Report
Posted 4 years ago
Joan Keegan
Unverified Reviewer
“Want to improve your credit score, recover your cryptocurrency, or money? Hear my story: I had a very poor credit score because of the a bad business decision I made. I invested with a fraudulent crypto trading company that stole my money. I went online and saw some good reviews about REPAIRHACKS, I filed my reports to him and he helped me improve my credit score from low 485 to 790 and cleared all negative items on my credit in 14 days and then helped me recover my money back a week after. It's a long story but the bottomline is that I have my life back. if you also need assistance, e m a-i-l (REPAIRHACKS at TECHIE dot COM.)”
Helpful Report
Posted 4 years ago
BASHAR ATHAMNEH
Unverified Reviewer
“excellent service and great deals”
Helpful Report
Posted 4 years ago
Micheal Wilson
Unverified Reviewer
“CYBERDON  at  TECHIE  dot   COM is considered to be reliable and popular among persons, who search for trustworthy micro-finance credit repair services. I found him on a credit repair post on Reddit as he came highly recommended. After discussing my credit issues with him, he explained in details how he intended to fix my credit which I consider to be very important in order not to stumble upon scammers. He fixed my credit, raised my scores to  a high 798 within 2 weeks and I qualified for a home. Super grateful to Cyberdon.”
Helpful Report
Posted 4 years ago
Iwona Sajdak
Unverified Reviewer
“I am very disappointed with the delivery. I have booked a slot on Sunday 03.10.21 and paid for it £30. I have tried call twice to Currys to resolve the issue. Disconnect me! Could not speak to customer service. I got a chat. They informed me I will expect a tumble dryer on Wednesday and refund delivery cost (hopefully).”
Helpful Report
Posted 4 years ago
Mollie Appleby
Unverified Reviewer
“Next day delivery is a joke. After staying off work to wait for it 48 hours later it’s still not even been dispatched. I’ve made 8 conversations people have told me it WILL be delivered today. I’ve been told it’s going to be dispatched today. I’ve been told it’s manual and no one explained what that means. And Today at 11 am I’ve been told it’s not even an accepted order. CURRYS IS A JOKE! I’ve shopped here for years. I’ve been lied too by your staff. Nobody has explained everything and they’ve not even refunded me my next day delivery costs that never happened. I’ve not even been contacted by Currys after emailing them and writing to them numerous times. No one knows what’s happening with my order and no one will tell me the truth 😡 😡 😡 they are making a mockery out of me and their customers. Again I HAVE BEEN LIED TOO! On 7 occasions… and now I have to take more days off work until it arrives! It’s a gift for somebody that’s now late as I paid for next day delivery when it was in stock and all they can say is they’ve had a technical issue.”
Helpful Report
Posted 4 years ago
Henry Smith
Unverified Reviewer
“This is not for the first time I've been left standing for sometime while waiting to purchase an item from Currys It is certainly my last as I dont like the feeling of being a hindrance to the staff of Currys As thats how it feels when you are totally ignored I dread to think now if I had to return anything I bought from them If this is how you are treated while trying to purchase something and I can see from many other reviews retuning items is met with stone walling So I'd rather spend my hard earned cash on companies that give a damn than a company who doesn't care From now on Currys is a no no Better service can be had else where”
Helpful Report
Posted 4 years ago
Moinul Miah
Unverified Reviewer
“Bought a hp 15 in 4gb rm laptop top was so sloe it took 4 minutes to just start up. Took it to Mile end, e1 4uj currys spoke to the person in charge she saw the issue still refuses to refund or exchange saying the laptop is 4gb rm and that's how its suppose to be....??? Call customer support spoke to him good 20 minutses still says its ment to be slow....??? Disgusted by their service... never ever will buy or recommend anyone currys...I'd rather buy secondhand from anywhere else than currys. All is good until you get a defect or faulty item they wouldn't want to listen refund or exchange.... Terrible refund exchange policy.....”
Currys 1 star review on 1st October 2021
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“Awesome delivery and truly amazing support from a recovery specialist, I lost $80,000 worth of Bitcoin to a fake online coin investment company called Coin Flip Trade and I was going to lose my mind but Jim from ( R E C O V E R C O I N at R E S C U E T E A M dot C O M ) went out of his way to help me recover every single coin stolen from me by providing me with links and steps when I was about to lose hope. Many thanks to him.”
Helpful Report
Posted 4 years ago
Ali
Unverified Reviewer
“Utterly discusting by a member of staff called Kerry team leader nasty to new staff also bad training we had 4people dealing with us we wanted an exchange for a smeg toaster it took from 10in the morning till 2 in the afternoon to get this resolved no one could access the item exchange on there iPads the team leader needs to go for lessons in customer care I had to leave the store as I was getting upset and felt I was raising my voice to get somewhere .The only person I feel helped us greatly was Brian at customer service who on our second visit dealt with it impeccably and with in 2 minutes. The team leader has no leadership qualities she needs to be stacking shelves away from customers”
Helpful Report
Posted 4 years ago
Tom
Unverified Reviewer
“Mamta: Hi there, thanks for contacting curry's, you are chatting with Mamta, how can I help you today? You: order CUR 210837xxxx You: 14th Sept 1400hours: Received tumble dryer. You: 14th Sept 1538hours: Called to report that the plug on the tumble dryer is damaged. Requested a new unit is sent. Was informed that the item was still showing as ‘out for delivery’ and it would not be possible to rectify the issue until the following day. Call handler informed me that he would call at 1200 on the 15th. You: 15th Sept 1704hours: Called to re-report the issue as nobody called as promised at 1200. Unfortunately, I was placed on hold and cut off. You: 15th Sept 1716hours: Called to re-report the issue again. Asked for the unit to be exchanged. Was informed that the unit was no longer in stock. I requested a refund as I was not in a position to pick an alternative and no options were given. Was informed that I would be called in 24-72hours to arrange collection of the faulty unit. I asked if the delivery charge would be refunded and was informed “no” because the unit was delivered! You: 21st Sept 0910hours: called to enquire why no contact has been received regarding the collection of the damaged unit. Was informed someone would be in touch. You: 27th Sept: Nothing heard from Currys PC World. And the winner of worst customer services goes to………. Mamta: I am sorry for the inconvenience you have faced with us. Mamta: Could you please confirm if you have purchased this item online or in-store? You: online You: all this information should already be available? You: when can I expect a refund as I really need to purchase a tumble dryer Mamta: Thank you for confirmation. Mamta: Before we get started, I need to ask you a couple of security questions. Mamta: Could you please share your full name, billing address along with postcode, email address and contact number. You: Redacted Mamta: thanks for sharing the information. Mamta: I'm just checking your details. I'll be with you in a moment. Mamta: Perfect! That matches our records. Thanks for taking the time to do this. Mamta: I really appreciate your effort and patience, as I check for the exchange/refund you need the RA number you need to contact to the manufacture for this. Mamta: Arew e connected? You: please explain 1. what is a RA number? 2. why is this the first I’ve heard of it, and 3. why do I need to contact the manufacturer when I purchased the item from you? Mamta: RA number is a number which you get through manufacture once you need to tell the manufacture they will give you approval number for the exchange or refund. Mamta: Are we connected? You: yes. I am awaiting the answers You: you answered 1, what about 2 & 3? Mamta: As you need to contact to the manufacture because we need the approval first from manufacture once they approved from their end Mamta: we will exchange it or refund it for you. Mamta: Just checking, are we still connected? You: yes You: So to clarify, almost 2 weeks after receiving a damaged tumble dryer from Currys PC World I’m now being informed that I need to contact the manufacturer and the information that your company would arrange a collection within 24-72 hours was actually a lie. This seems like incompetence and is frankly unacceptable. If I had not made further contact how would I have ever known about a RA number? Mamta: I know there's no amount of apology that can cover up for the trouble caused, our efforts will only be emphasized on providing you a better experience next time. Sorry for the trouble you had faced. I have used this company many times and providing nothing is wrong with the items received you would never know what a shambles the after sales services are. Should you order from Currys PC World, just pray that you don't need to rely on contacting them with any issues that may arise.”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“Son ordered Playstation and was told it would take two weeks, now four weeks later still no sign of it. Customer service telephone when you eventually get through are hopeless, the phone in store constantly rings with no answer and the staff in store don’t have a clue. Absolute shambles - avoid!”
Helpful Report
Posted 4 years ago
Jackie Hughes
Unverified Reviewer
“Paid for A Curry’s TV on line it was delivered 4th September 2021. We paid £45 for the tv to be installed with a demo. Team know how set tv up it did not work the two young men had no idea why. They left and advised us to contact customer service who would send a replacement tv on that day. After2 hours on the phone we was told no staff was available to do this.we was promised a call before 12.00pm on Monday that did not happen we was promised a refund of £45 that did not happen.Todate we have not heard a word. We paid for a private tv technician to come in and was told the tv simply needed tuning in which cost us £50. Needless to say we will Not be going anywhere Curry’s again.”
Helpful Report
Posted 4 years ago
Currys is rated 2.0 based on 3,509 reviews
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