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Currys Reviews

2.0 Rating 3,509 Reviews
24 %
of reviewers recommend Currys
2.0
Based on 3,509 reviews
Shipping & Delivery
Delivery Methods
Courier
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About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

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Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

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Helpful Report
Posted 4 years ago
currys/pcworld price match guarantee farce found an item considerably cheaper than on offer at currys, emailed them the details for a price match, refusals to match include 1st refusal Thanks for your price match request. We are unable to match this company.This is because they display no company or VAT information meaning we cannot verify that they're a genuine UK retailer. it does the site displays company reg number business address and phone numbers is alsp registered with companies house, 2nd refusal We have reviewed your price match request. Unfortunately, we unable to do price match. This is because the competitor is not offering free delivery and according to our term and condition of price match the competitor should give free standard delivery. They are charging £3.40 for the standard delivery. Untrue the retailer is offering free delivery for autumn sale items clearly displayed on website. 3rd refusal We are unable to price match on this occasion and this link does not qualify our price match policy. As we provide delivery date before placing the order and give free standard delivery then we expect and do price match with the competitor with same service. again the retailer is currently providing free delivery, its getting worse, 4th refusal We have reviewed your price match request and the link you have shared of the website. Unfortunately, your selected retailer only provides delivery dates after purchase. as you can read currys/pcworld will not stand by there own price match guarantee and will use any reason not to honour it, this is not at all surprising as my last experience with this firm culminated in myself having to initiate court proceedings against them so they would honour there own warranty agreement , absolute abysmal company !
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Posted 4 years ago
Missold JVC smart tv which will not download apps.Usual rubbish excuses avoiding responsibility from TeamKnowHow & Currys Customer Service inviting you to Private Message or email details of complaint so that nobody can see criticism but responses always the same"not our problem guv"
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Posted 4 years ago
They didn't activate my gamepass for Xbox. When I called they said they can't activate unless I send them my entire Xbox back as it's a bundle. Two issues: 1. Private data. 2. My Xbox is now with me in Europe. Curry's didn't want to know. I basically got scammed and they won't activate the card. Microsoft also can't and said Currys have to do it.
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Posted 4 years ago
I purchased in-store Samsung speaker MX-T50 £299.00 at Crawley - they had none in stock so they ordered it online it arrived next day - fine. No remote included. You then run into the major problem of finding someone to speak to that will help - the website is useless - no webchat working and the Shoplive is also useless. No complaints procedure to be found. No answer on the store telephone number (when you eventually find one). After 1 hour making other enquiries on the phone they put me through to Samsung! bad line - at least they tried. These people have got too big and are as bad as BT use to be. Stay away as you risk the morass of incompetence that is Currys after sales and customer service should anything not be quite right - please find somewhere else to purchase - its even worth paying more for it. I've wasted 2.5 hours of my life and no resolve and no apology either. Good luck.
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Posted 4 years ago
My wife tried to buy a Chromebook online from our local store, she is going in for a bone marrow transplant shortly and was going to use it to video chat with my daughter whilst she is in isolation. After purchasing she checked with the online customer advisor who told her that the item was out of stock. It would be early December by the time it may return to stock. She asked if it could be brought from the next nearest store, 30 miles away, where it was in stock. She was told that couldn't happen. My wife then asked to cancel the order and we would go to the next nearest store. As it was paid by a Curry GiftCard we thought that it would have been easy to just reimburse the card. No, although Currys take the money immediately, they like 3 to 5 working days to pay you back. When we started to complain we were told the item is in stock elsewhere and could be ordered, however as we had cancelled we would need to wait 3 to 5 business days for a refund as the could not reinstate the order. Customer Service representatives say the first thing that they think will get you offline. You end up getting a different person each time. They contradict each other. But better than that I have just been informed that although I have asked to raise my complaint formally, Currys will decide if they need to contact me about it or feedback to me. Upshot is I will have to wait at least 5 days going by what other complaints are saying and my wife will not have her device, that was bought and paid for, before going into hospital
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Posted 4 years ago
Cyber Don is Very professional and friendly when dealing with Clients. With Cyber Don you get an entire team of knowledgeable, experienced and attentive Credit Repair Experts. Him and his Team raised My score to 786 in Few weeks and cleared all negative items on my report. I will definitely utilize Cyber Don in future and will recommend them to anyone needing Credit Repair services. Here is his: CyberDon @ Techie . Com
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Posted 4 years ago
when i return a breville hot cup system i expect to get a credit the breville is ok making coffee etc ,but it`s rubbish at making a cup of tea it tastes like dishwatwater i hope this helps tea drinkers of the world
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Posted 4 years ago
I ordered 3 x undercounter fridges for a small office. After installation 1 was faulty and not functioning. I called repairs and they said that because it was on a commercial premises they could not repair and put me through customer service who then gave me a number to call which then put me through to the same department and the cycle went on 3 times until the 9th person I spoke to dealt with the matter herself. One agent, Arzan, hung up because 'I was abusive' I was not, I was only frustrated, I was not rude nor did I get aggressive I was frustrated as he was the 7th person I had spoken to. I will never use them again, regardless of their prices.
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Posted 4 years ago
I mistakenly sent about 1.5 btc to the wrong wallet, to my best knowledge I thought I couldn't get it anymore. A colleague referred me to R E C O V E R C O I N @ R E S C U E T E A M . C O M, they helped me recover all my bitcoin in no time. Great experience 
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Posted 4 years ago
I had several collection accounts that went to debt collectors and was very old. My problem was that they were been resold and been put back on as new debt. This really hurt my credit score badly so I needed help to make it stop and then improve my credit score so I can qualify for a personal loan.  I made a research online for a credit repair process and I came across C Y B E R D O N  at  T E C H I E  dot  C O M. Well i got my credit fixed and my scores raised by Cyberdon and he can help you too should you find yourself in a bad credit situation.
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Posted 4 years ago
Had an amazing experience at curry’s . Went to buy an Apple Watch and was not pressured but was assured . Will be going back tomorrow to purchase.
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Posted 4 years ago
I visited Currys in Milton Keynes yesterday with the aim of purchasing a new oven. The service we received from Nura was exceptional and we ended up buying a new oven, hob & laptop thanks to the quality of service she provided. Superb!
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Posted 4 years ago
Awful customer service and after care. And this is with an after care plan. Impossible to speak to anyone. Called 5 times and just spoke to a machine which then ended the call abruptly. Waste of time.
Helpful Report
Posted 4 years ago
Awful customer service and after care. And this is with an after care plan. Impossible to speak to anyone. Called 5 times and just spoke to a machine which then ended the call abruptly. Waste of time.
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Posted 4 years ago
Online shopping easy to navigate and lots of options at checking out stage. Delivery is always very quick.
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Posted 4 years ago
C Y B E R D O N at T E C H I E dot C O M Credit Repair services are one of a kind. I came across him in my search for credit help, and he was helpful. I had some collections and a few inquiries that wouldn’t allow me qualify for a business loan. Cyberdon helped me clear them and raised my scores to 793 across all bureaus within 2 weeks. The vast number of clients with credit issues on his list seeking for credit help and how he manages to take care of their issues is amazing. Well i got help too and I qualified for a loan, thanks to him.
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Posted 4 years ago
RECOVERCOIN  at  RESCUETEAM  dot  COM has been quite helpful to me. They helped me recover every single coin ($56,000 worth of bitcoin) that was scammed by Nixon exchange a cryptocurrency trading company I invested my bitcoin with. If you find yourself in a similar situation and needs your money back, you can reach out to them because I’m really happy with the service provided.
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Posted 4 years ago
My printer which I purchased in February 2020 somehow managed to swallow a piece of my printing and it got stuck. I took it to my local branch in Leigh, Greater Manchester fearing the worst and resigned to maybe having to purchase a new one, however a very attentive team member called Martin was so helpful and friendly and tried to fix it there and then, explaining to me that he would do all he could to sort it. He called another team member over (I didn't get his name) and between them they managed to fix the problem, cleaned it all up and I came home with it! I am still amazed at their attentiveness and their attitude to serve me as their customer. I always shop here for my office supplies and will definitely recommend your outstanding service, thankyou so much
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Posted 4 years ago
I went in store not sure of the cooker i wanted because of the limited width in my kitchen. I had been looking on line at all different websites with no luck. Nadine was very helpful and even though i would have liked a double oven, i found with her advice a Flavel MLB5CDW which is all electric, fan oven delivery next week, re-cycling my old gas cooker, capping the gas off for a very reasonable price!! Thank you Nadine Great job!!
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Posted 4 years ago
Currys is rated 2.0 based on 3,509 reviews