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Currys Reviews

2.0 Rating 3,509 Reviews
24 %
of reviewers recommend Currys
2.0
Based on 3,509 reviews
Shipping & Delivery
Delivery Methods
Courier
Read Currys Reviews

About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

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Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

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Many thanks to the friendly and helpful staff at Curry’s Blackpool. Lisa and Dan gave great advice in a friendly manner. Buying technology has never been easier!
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Posted 8 years ago
We ordered a new fridge said next day delivery, paid for it now two weeks later I had to ring and ask when it was being delivered to be told between 4.20pm&8.20pm, no call from courier nothing worst service I purchased a new condenser tumble dryer from AOL ,I will be purchasing all my electrical goods from them.
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Posted 8 years ago
Easy, professional, thank you!
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Posted 8 years ago
Completed reserve and collect online, and product was waiting for me within an hour. Staff were very friendly and the sale process very smooth and with a smile.
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Posted 8 years ago
The freezer is smaller than in the online description, on delivery they refused to take it away, customer service didn't want to know, will be a week before it's collected, driver lied saying we could use it but the returns policy says if you do it's not new so refund is affected. Will take another week to process the refund. They said they would compensate for the loss frozen food, but that has to be done after the refund, so more delay, the drivers refused to return, so they have kept my old freezer so now we have nothing to use. No-one cares, tottaly chaotic company, don't believe anything they say.
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Posted 8 years ago
the computer finally arrived !!
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Posted 8 years ago
Service great. Was seen straight away. Staff everywhere so easy to find someone. Knowledge of their products great.
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Posted 8 years ago
Customer service doesn't seem to exist. Bought a £400 4k player online, player stopped working after half hour. I have tried phoning but just get stuck in a queue, have sent 2 emails and only received automated reply. Now looking like I will have to open a Paypal case to get a response and my money back.
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Posted 8 years ago
Today I had a washing machine fitted and the old one removed by Tony & ken from the knowhow team. They both entered my home with a smile & both had friendly faces, the pair of them are hard working Men and had my old & new washing machine fitted in half an hour! Very good job and very pleased with my new washing machine! I would highly recommend these two men for the job as they both get the job done quickly and efficiently. Many Thanks again!
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Posted 8 years ago
Pontypridd manager Kath needs to go on a customer care course. As a manager she was not helpful ,instead I had ignorance did not want to know issues that we had. Kath the manager was informing customers on phone she can't speak as the store was very busy, much too my amusement there was only myself and husband. What has happened to customer care at currys ????
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Posted 8 years ago
Still waiting on laptop repair they don't want to repair because the said due to negligence we can't repair what nonsense I'm without a laptop
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Posted 8 years ago
Overpriced customer service useless
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Posted 8 years ago
Excellent service and very reliable.Bought my Amazon Kindle paperwhite from them(my second one seeing as I used my old one so much I wore it out lol)arrived on time and in perfect condition would highly recommend them
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Posted 8 years ago
I bought a washing machine from Currys and for convenience booked and paid-for their installation and recycling option for a further £40. From the moment the team of 2 turned up it was wholly apparent they had no intention of fitting the machine. They made up a ridiculous excuse about the whole at the back of the cabinet not being big enough to feed the tubes through and left (myself and a neighbour managed to feed it through the next day without issue and within seconds!). Why do Currys offer this service if their delivery people clearly have no intention of providing the service??
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Posted 8 years ago
Ordering is easy online and the staff are very helpful
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Posted 8 years ago
Ordered click and collect online. Cheapest product I found. Available in store within 5 minutes.
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Posted 8 years ago
We arrived at currys knowing what we wanted to purchase. We checked the shelves for the microwave but there were none left on the shelf. We asked a member of staff with a clipboard if he could serve us his reply was i will take your name and call you when a member of staff us free? We was walking out the shop and when we got downstairs there was a very smiley possibly helpful member of staff called Trevor. I asked if he could help which he was very happy to do. We went back upstairs he then got his colleague Dan to locate the microwave from stock efficiently. We paid for our purchase and Trevor offered to carry out to my car. Thank you Trevor. Trevor saved the day. What on earth was the person with the clipboard doing: 1- he could have served us as he was free. It wasn't that busy anyway!!! 2 he could have asked another member of staff to serve us. There were several members of staff downstairs doing nothing as apparently they had surplus members of staff from Hove branch working there as the Hove branch had been flooded and staff had been transferred Trevor and Dan 10 out of 10 for customer service Clipboard staff member 0 for customer service
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Posted 8 years ago
Currys has become a great store, whilst many stores are closing down Currys is still there selling TVs, washing machines, PCs, phones etc... the facility to select from there expanded on-line range and have it delivered in your local store at internet prices makes it even more of a local facility.
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Posted 8 years ago
Keighley depot.wanted advice on cooker.nobody wanted to know.staff just stand about playing with phones and talking to each other .customer service is abysmal.want paying for doing nothing.will never shop at currys again
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Posted 8 years ago
Bosch Dishwasher arrived dented beyond use. Tried ringing the knowhow number who quite clear do not "know how" to fix the issue. The number takes you straight through to Bosch. Nothing Bosch can do obviously so god knows why it goes through direct to them. Rang the same number but this time said nothing or pressed any keys eventually I got through. I was then told they need to book it with Bosch so they can agree the exchange. It begs the question who are you buying the product from? It appears currys/know how have got rid of all responsibilities for product support. I will be loading this product onto my truck and dropping outside there door (ironically that I still have to wait to do as the store is closed due to flooding) I would strongly advise do not use this company.
Currys 1 star review on 23rd July 2017 Currys 1 star review on 23rd July 2017 Currys 1 star review on 23rd July 2017
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Posted 8 years ago
Currys is rated 2.0 based on 3,509 reviews