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Currys Reviews

2.0 Rating 3,509 Reviews
24 %
of reviewers recommend Currys
Company Reviews Questions Metrics Info
2.0
Based on 3,509 reviews
Shipping & Delivery
Delivery Methods
Courier
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About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

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Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

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Evelyncoleman
Unverified Reviewer
“Rebuilding a good credit score can be very frustrating and usually takes up months or even years depending on how consistently you pay bills completely & on time. I used to be among these unfortunate categories until recently when I had this job interview. I was invited to attend by The Mosaic Company in Florida , and after a background-check by the company I was placed on hold because of my terrible credit report score .A 550 FICO score is considered very poor and generally won't get the best terms for loans and credit etc . Thanks to NEWHORIZONCREDIT1 who came to my rescue and performed their magic on my credit score report , now I can boast of a credit score of 790 . contact them at NEWHORIZONCREDIT1 AT gmail DOT com . Trust me they are reliable .”
Helpful Report
Posted 3 years ago
Jennifer Howell
Unverified Reviewer
“I had two older credit cards in collections that I had not paid off from a few years ago but I had two credit cards that I was very responsible with, and pay each one off in full every month. Few months ago I paid off the two older cards that are in collections but my credit wouldn't improve and that got me really stressed. Many credit repair agencies suggested it will still take me almost seven years to make my credit better. Thank you 'Cyberdon AT techie DOT com' for changing the narrative and restoring my credit back to a high 800 within a few weeks.”
Helpful Report
Posted 3 years ago
Kimberly Levi
Unverified Reviewer
“I was once a victim of a cryptocurrency scam online that cost me a lot of money. This happened a few months ago, i was really devastated until a friend of mine referred me to a recovery expert who helped me recover 90% of my loss in less than 2 weeks. If you ever find yourself in a similar situation, you can reach out to them " NewHorizons001 at A0L d0T CoM "”
Helpful Report
Posted 3 years ago
Nigel Jennings
Unverified Reviewer
“Still ongoing problem , purchased a 65 inch samsung tv for £599 in january and within 2 months lost it’s picture but they state they cannot replace and Samsung have to send out an engineer to confirm there us a fault this has been going on now for over a month with no picture and no engineer even though we contacted Samsung ourselves , terrible customer service from both Samsung and Currys and as a retail business owner ivam stunned they are even operating ( do not buy from Samsung or Currys ever ).”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“The Price match took so long I had to get another product. Calling customer service was awful and they couldn’t even explain how to submit a price match request. Really so difficult to use it is a false promise”
Helpful Report
Posted 3 years ago
Anna
Unverified Reviewer
“I have an awful experience with Currys. I broke my fridge/freezer around 3 months ago, and I ordered a replacement from Currys. I called up to say I knew nothing about fridges and if I ordered the wrong one, would I be able to return it? They said yes of course, they'd take it back right away and I could order a new one. When the delivery men arrived they said I had ordered the wrong type (fixed vs sliding) and that they would send a specialist out to fit it next week. The specialist came and said they were totally unable to do this, that I needed a different fridge. I called Currys to explain and swap and after about half a day being sent around 101 different 3rd parties I got through to someone who approved the return and refund. They do not offer exchange on anything more than 10% more expensive/cheaper. I immediately ordered the correct fridge, the money was taken from my account and then I got an email to say it was out of stock and I would be refunded. I was not nearly £1k down and could not afford to order a new fridge freezer until I got my refund. A weeks later (and not now with no fridge freezer) I got my refunds and ordered another one. It was set to come on the 29th April, as per the confirmation page when I ordered but when the confirmation email came through it was the 5th of May! No acknowledgment from Currys about this but at this point I was too exhausted with the situation to complain. I waited another week with take aways and great expense. They then came yesterday with the wrong fridge. I have the same confirmation page as I mentioned above and the confirmation email BOTH saying the fridge freezer I ordered and a totally different one sat in my flat. The lovely delivery drivers let me keep incorrect one so I am no longer eating deliveroo every night but I have had to go back to the customer service helpline. They clearly do not believe me that I did in fact order the correct one, despite my repeated offer to send them my confirmation email. The product code for the fridge I have is in fact the one on my email, despite the description and the photos being the one I wanted. It must have been an error on the website. They will not exchange this as there are no fridges onsite within 10% of the one I ordered, they want to take it back and leave me without a fridge for a few weeks again and order the new one! I have asked to speak to a more senior customer service manager and they will call me back within the next 24/48hours... I'm not holding my breath.”
Helpful Report
Posted 3 years ago
Paul Holmes
Unverified Reviewer
“Terrible service from the start. I bought a microwave £225 witch was okay as I knew whet I wanted, then I asked about a kettle and toaster in yellow and they said they had no stock at both branches in Hull. So he said we might get stock at a later date , when I got home I found they had stock and could deliver it to clough road branch where I was an hour earlier so why wasn't I given the chance to order it there ?. I've just picked up the order in two parcels, when I got home (40 miles round trip) there was 1 kettle in yellow which is correct and a Russell Hobbs IRON in the other parcel NOT A TOASTER. I rang customer service and all I can say is there is no hope for Currys. I found it almost impossible to understand her, she kept saying you've got your kettle and toaster what's Rong with it, so I can't do toast on an Iron to a reply so you want to return it then I replied I just want what was on the order. This went on for four or five minutes which I was getting very annoyed but tried to stay calm , she then asked me to hold for a minute five minutes latter came back and said she was confused ? 🤬. So I quit the call. Now it's another 40 miles to try and get the right toaster then it will be another 40 miles to pick it up, needless to say I am fuming.”
Helpful Report
Posted 3 years ago
Arnold Watkin
Unverified Reviewer
“New Horizons came highly recommended when my husband noticed a corrupted file that looks like a possible hack attempt on his computer and decided to format and reinstall windows but forgot to back up his wallet. He had a large sum of coins and needed only a good data recovery solution to retrieve his wallet. Thanks to 'New Horizons 001 at AOL dot com' who successfully recovered it with the coins intact.”
Helpful Report
Posted 3 years ago
Michael Watkins
Unverified Reviewer
“I had a default judgment against me back in 2012 and recently I received a summons for the judgment (it was still within statute of limitations). I was willing to settle it. It was nowhere to be found on my credit report until recently when it appeared on my report again because I settled with the debt collector. It affected my report and lowered my scores. 'Cyberdon AT techie DOT com' , a private credit specialist I found on Craigslist helped me take care of the situation and improved my scores.”
Helpful Report
Posted 3 years ago
Sam
Unverified Reviewer
“In late 2020, I mistakenly sent about 1.4 btc to the wrong wallet, to my best knowledge I thought I couldn't get it back anymore. A colleague referred me to a recovery agent via email at REVIVE at TECHIE. COM. They helped me recover all my bitcoin in no time. Great experience and I'll be ungrateful for not recommending it.”
Helpful Report
Posted 3 years ago
Thomas Godwin
Unverified Reviewer
“Crypto is the highest and biggest deal on the planet right now. It is the only future that many youths are looking up to. Investing in crypto does not come in handy and so you will have to do your research very well. If you buy the wrong cook or get ripped off, you will have to contact 'Recovercoin AT rescueteam DOT com' to recover your stolen coin. They're the best in crypto recovery.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“Website is awful, the comparison and half the time product links don't work on mobile, when shopping you enter your postcode for the stock check, tells you it is available for delivery, get to the basket, its collection only. Try the live support and they tell you it's tough luck, definitely not a bug and the delivery check isn't accurate until you get to the basket. You go in-store, the staff do not seem all that knowledgable and 90% of the products on display are not in stock. If by some miracle you do find what you want and buy it, they want your address and email for some reason.”
Helpful Report
Posted 3 years ago
Derek
Unverified Reviewer
“Attempts to get a new faulty washing machine repaired, replaced or refunded a week after delivery was impossible. Non existent customer service, they do not respond to email, drop lines if phoning. Sometimes you might get lucky and get though after 20 minutes or so but it invariably ends with 'the system is down, call back tomorrow'. Absolutely useless company. I'll never buy from Currys again. and appear incompetent. I will never but from Currys again.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“Ordered last friday 22 April,received an email with a tracking number for DX courier with a promise from Currys to be delivered before 26 April.26th came and went,tried tracking number and phoned DX,who were very helpful but informed me the number wasnt theirs.Tried phoning Currys,useless could not get through to human being and just kept being cut off In the middle of a phone call tovDX on the 27th got a knock on the door from Parcel Force delivering the item.Weird! What a shambles Currys are,be prepared for shambolic lunacy”
Helpful Report
Posted 3 years ago
Nafeesa
Unverified Reviewer
“Absolutely atrocious customer service! I ordered something online and accidentally put in the wrong postcode - bearing in mine the entire address was correct, it was just the postcode. I contacted their agents online and they told me that they would be able to change the address and send me the product to my correct address. He said he has notified the delivery team. A week had gone by, months have gone by and I keep trying to get in touch - they cut me off and we don’t even get past the details. I placed my order in December and curry’s have completely ignored my request for a refund - kept telling me that they will get back to me after notifying headquarters but I get no phone calls. I also told the agents to email me all the information and they said yes we will but I get no evidence of their chats. Nothing! I paid £70 for my product and they haven’t given me my money back or my product. I don’t recommend ordering from curry’s at all. Very poor service and unreliability in terms of delivery.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“Order on 02.03.2022 Delivery not received till tonight”
Helpful Report
Posted 3 years ago
Leo Grayson
Unverified Reviewer
“It's amazing to see a credit specialist this busy with loads of clients but still very attentive and compassionate when you call in. My credit was suffering major setbacks and a couple of negative items so i got referred to boost credit and he strongly assured he will get my credit back on the rails in a matter of time. In one month, I saw the  beautiful changes made on my report. At this point, all I can say is I strongly understand the confidence and pride that comes with being referred to you. I recommend BoostmycredIt @ Fastservice dot Com to my friends and families.”
Helpful Report
Posted 3 years ago
Bonilla Davis
Unverified Reviewer
“Hack West Credit Repair greatly helped me and my wife improve our credit. I got answers to all my questions and even went above and beyond when it came to repairing my wife and I credit profile. I'm thankful for the service that Hack West provided me and my lovely wife, we now have a better understanding of our credit and we now know what debet collectors can do you can reach him at Fixit101 AT workmail  DOT COM  quick credit repair. Thank you by  Hack West.”
Helpful Report
Posted 3 years ago
Teresa Higgins
Unverified Reviewer
“I never feel the need to write reviews, but on this occasion i have no choice. I bought a Sony TV on the 1st January 2022. Recommended by a member of staff. Cost being £1,789.00. Now 3 months down the line the tv is not working, cannot get hold of anyone at curry's , directed to Sony , who are as bad as curry's, useless. After 3 calls made to Sony they have now sent me questions to answer, are they for real. Either send someone out to fix it, or give me a new one that is actually going to work, and not break after 3 months. To be honest your customer service is appalling, what take our money that we earn , then treat us with like idiots. If i treated my customers like you treat yours , i would not be in business. Have a bit of self respect & treat your customers like humans, we are not robots. I will be going into a curry store to talk to a manager, lets hope one exists. I can promise you , i will never shop with curry's again.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“Will not price match just fob you off It's all a con shop else where ie John Lewis”
Helpful Report
Posted 3 years ago
Currys is rated 2.0 based on 3,509 reviews
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