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Currys Reviews

2.0 Rating 3,509 Reviews
24 %
of reviewers recommend Currys
Company Reviews Questions Metrics Info
2.0
Based on 3,509 reviews
Shipping & Delivery
Delivery Methods
Courier
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About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

Visit Website

Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

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Eileen Murphy
Unverified Reviewer
“Very good product range. But no floor staff and had to wait 10 mins for assistance. I did time it.... because I can't actually just pick up the camera and laptop I require and go pay. But they had it when I asked for it and gave me plenty of add ons and extras eg memory card and insurance.”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“they were very good when I managed to get a salesperson to serve me”
Helpful Report
Posted 8 years ago
George
Unverified Reviewer
“They used to be dreadful at customer service, in fact I went to the MD to make a complaint several years ago, and can I say the response was good. Since then they seem to recognise what a customer is, and the service has improved dramatically no more assistants hiding to get away, now they wont leave you alone.”
Helpful Report
Posted 8 years ago
Chris O
Unverified Reviewer
“Good range of products to choose from”
Helpful Report
Posted 8 years ago
Amar581
Unverified Reviewer
“great customer service, had to return a fan as it wasnt working and they replaced it straight away”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“I would have give them Zero star if had an option. Rubbish customer services and delivery information. We ordered a fridge freezer and were given half a day of slot for delivery. when called no information what so ever was given about the driver and after the time slot was over and we still didn't get our delivery and called back we were told driver is stuck in traffic in some where London (we live in Surrey) and have rescheduled the delivery. Its frustrating that they think everyone is free and they gave us no information despite given the delay. If they would have enquired before hand it would have saved us few hours. All they said we cannot help you every time we called them and they you need to reschedule if the driver doesn't turn up. What kind of after sales/ customer services is It?”
Helpful Report
Posted 8 years ago
Carol
Unverified Reviewer
“Zanussi Tumble Dryer went wrong on 22nd may came and repaired belt, it never worked properly after that, hot in the middle of clothes and not drying the outer then whistling then noise then not spinning, came out again and I was told the wrong belt had been fitted, so reordered a correct belt came today and sent the same size so engineer proceeded to fit a jockey wheel for an hour and then reordered the correct one, when I phoned and reminded them I have a policy that replaces if it is not fixed in 2 weeks I was told that went from today, a total swizz always buy from domestic and general aftercare they send the proper manufacturer, I would never buy an aftercare from knowhow again, the engineers are at the point of between could not care less and rudeness, avoid these people and aftercare sales it is a complete scam.”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Ordered a graphite grey washing machine and the KNOW HOW TEAM TURNED UP with a white one. No apologies or goodwill gesture offered. Too bad we filmed them bringing the wrong machine so will make all other customers aware of this. Currys Pcworld should be ashamed to treat customers like this. Dated 20th June 2017”
Helpful Report
Posted 8 years ago
Usman
Unverified Reviewer
“Very slow website Reserve something which is not available in 3 closest stores 7 mile away item was in stock Reserved there took 45 minutes to drive there but no item was in stock Very rude staff not willing to listen keep insisting that they are right and customer made a mistake First experience is gone wrong”
Helpful Report
Posted 8 years ago
Ian J OFriel
Unverified Reviewer
“Good 'bull****-free' advice when buying a new TV, and got some little extras thrown in as a returning customer !”
Helpful Report
Posted 8 years ago
Unhappy British Male
Unverified Reviewer
“complete fraudsters months on and we are still paying interest for an item we returned went into store to collect a new laptop and was charged 45 pound for a used one which they claimed was pre set up with new apps and cool stuff, i returned it once i opened it and realized the mouse didnt work well and got stuck, it has been reunred to store 8 weeks ago, i have been sent into store twice to refund the money to my creation account yet store tell us otherwise every time we go in there, complete fraudsters”
Helpful Report
Posted 8 years ago
Paul Blackman
Unverified Reviewer
“Did not make me happy! Needed a new 28" TV, arrived mid morning only to be ignored in an almost empty store. Limited time meant I had to make a snappy decision, but the guy who finally came to assist me tried time and again to sell me a TV bigger than I wanted. Service like that I can do without.”
Helpful Report
Posted 8 years ago
Nunya Business
Unverified Reviewer
“The van has broken down apparently,it also broke down the last time you were supposed to deliver a different appliance last time,this a clearly a call centre excuse which will be used for a number of other reasons I'm guessing other excuses may have also been told is that the delivery crew have been involved in an RTA or the driver has been taken ill and had to return home etc etc,sound familiar???”
Helpful Report
Posted 8 years ago
Michael
Unverified Reviewer
“Efficient and value for money.”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Bought a tv ordered on Saturday and was delivered on Monday was very happy cause website delivered in 5 working day and was delivered on Monday afternoon was very happy”
Helpful Report
Posted 8 years ago
Alan Paget
Unverified Reviewer
“Sold my tv even though I had it reserved as click and collect. They even then tried to charge me a delivery fee. Rubbish customer service. Initially they told me that they didn't answer complaints and the compensation they offered me didn't even cover the parking and all the phone calls I had made chasing them up.”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“I was very skeptical about buying my make of machine. Im used to Hotpoint and have been for the past 13 years. Change is always skeptical. I spent some lengthy time with the adviser who also took her time to to talk me through each brand. She never once rushed me nor made me feel like i was wasting her time, as some advisers do. She explained in quite some detail the difference between each machine and then asked what i was looking for in a machine. Exactly. She asked me what my feelings were. This i think for me was the selling point. being made to feel like you are important....”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“When I told the salesperson what I was looking for and the reason why I was looking for he went out of his way to identify suitable products that would be capable of satisfying my requirements and also highlighted the products at the cheaper end of the spectrum.”
Helpful Report
Posted 8 years ago
Robert
Unverified Reviewer
“Great staff and wide range of products”
Helpful Report
Posted 8 years ago
Leslie
Unverified Reviewer
“Good selection of products. The staff member knew all about the product.”
Helpful Report
Posted 8 years ago
Currys is rated 2.0 based on 3,509 reviews
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