Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 18,995 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 18,995 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 7th March 2026

1940

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“todo lo que encargo es muy rico”

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Posted 3 months ago

“Delivery was appalling, left outside my building anyone could have stepped on or taken it. Lucky it didn't rain. Cake was dry and the passionfruit overpowered the pistachio so was more sour than anything. Such a shame as my expectations were high, will not be ordering from here again.”

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Posted 3 months ago

We’re sorry to hear your experience didn’t meet expectations. While our courier’s delivery protocols are beyond our control, using the tracking link to set a safe place for delivery or specifying a trusted neighbour can really help ensure parcels arrive safely. We appreciate your feedback on the cake flavour as taste can be personal, and we always want our customers to be happy with their experience. Please do reach out to us at hello@cutterandsquidge.com as we’d love the opportunity to make things right and bring a smile. — The Cutter & Squidge Team 🍰

Posted 3 months ago

“Great cakes, amazing service. Would definitely order more in future.”

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Posted 3 months ago

“This was ordered for my son"s birthday at uni. He reported that it was absolutely delicious and had very quickly been eaten and enjoyed by flatmates and friends. Delivery was good, and the cake arrived in perfect condition Customer services were excellent with a minor delivery issue which was much appreciated given that I am miles away and it was a Sunday delivery. 10/10. I would definitely order again”

Cutter and Squidge 5 star review on 17th November 2025

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Posted 3 months ago

“Good communication throughout, delivery smooth and boxes are really sturdy.”

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Posted 3 months ago

“Miche from the Customer Experience Team was great! - I had a few issues with their AI support AI-Mee Cupcake which was extremely frustrating but as soon as my query was escalated to Miche, the service I reaceived was 10/10.”

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Posted 3 months ago

“I often order from Cutter and Squidge - I love the range of high quality and delicious gifts, their service is dependable and their delivery times are a life saver! I am quite forgetful and I end up placing an order the day before!! Also, the loyalty club is great value and please, please do the gift voucher offers again this Christmas so I can keep my family happy!😋”

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Posted 3 months ago

“Late order due to being let down by original provider, however I will definitely order again in the future.”

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Posted 3 months ago

“My daughter requested a Tiramisu cake for her birthday, and after much searching I found this company made them and could deliver when I needed it. The cake arrived on time and well preserved in a sturdy box with an ice pack and lots of protection. The smell was glorious. It was easily the best cake any of us have ever eaten! Amazing flavour, not remotely dry and it looked beautiful. My daughter was over the moon and the whole thing was inhaled that day, down to the last crumb. It isn't the cheapest of cakes, but when you take into account delivery, top notch service and the joy of the cake itself, it's worth every penny.”

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Posted 3 months ago

“Please make sure you send all of what we have ordered”

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Posted 3 months ago

Hi Mobina, Thank you for your review. I’m sorry to hear there was a concern with your order. We didn’t receive any contact from you, so we weren’t aware of any issues. We always encourage customers to reach out to us directly so we can help and sort things out as quickly as possible. If you still need support, please get in touch and we’ll be more than happy to assist. Warm regards, The Cutter & Squidge Team 🍰

Posted 3 months ago

“Great cakes and great service! I am from Canada and needed to send a Vegan birthday cake to a close childhood friend’s 60th birthday! The entire process, from ordering online, checkout, and the delivery tracking went very smooth. So much so, the delivery driver even called me(in Canada) to confirm the address and that he was almost there! It was a relief knowing my friend received her two cakes on time for her birthday party and she was very happy! Thank you!”

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Posted 3 months ago

“So fun I stumbled onto this company as someone in our office received a cake from C&S. I am a new fan and can get delivery at my London office fortunately!”

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Posted 3 months ago

“Always love shopping here the service is impeccable, timely and very responsive”

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Posted 3 months ago

“Excellent service”

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Posted 3 months ago

“Great gift, would highly recommend”

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Posted 3 months ago

“The order arrived well packaged, safe and no issues, they delivered on time and the cake was amazing.”

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Posted 3 months ago

“Great service. Highly recommend!”

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Posted 3 months ago

“Lovely small business. Delicious cakes.”

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Posted 3 months ago

“Very efficient from ordering to delivery. Cake absolutely delicious.”

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Posted 3 months ago

“Great delivery and updates, beautiful presentation and packaging, amazing cakes and nice variety of flavours. Would 100% recommend the Passionfruit and Pistachio Cake, Victoria Strawberry Sponge Cake and Raspberry and Elderflower Cake!!! 10/10”

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Posted 3 months ago

Cutter and Squidge is rated 4.6 based on 18,995 reviews