Cutter and Squidge Reviews

Name: Cutter and Squidge
Address: 2 amalgamated Drive, London, London
Rating: 4.61

4.6 Rating 19,744 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,744 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Cutter and Squidge 5 star review on 25th October 2026

1968

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time using Cutter & Squidge - really impressed! Good website, easy to order, great comms & cake arrived safely in perfect packaging with cool packs. Cake looked amazing & tasted so so good! Overall 11/10 and exceeded my expectations! Would definitely use Cutter & Squidge again! Thanks guys!”

Helpful Report

Posted 5 months ago

Thank you for such a wonderful first review 💕 We’re absolutely delighted to hear your first experience with Cutter & Squidge exceeded your expectations ✨ It’s fantastic to know you found the website easy to use, appreciated the communication throughout, and that your cake arrived perfectly packaged and chilled 💛 Hearing that the cake looked amazing, tasted delicious, and earned an 11/10 from you truly means the world to our team 🎉 Thank you for choosing Cutter & Squidge, and we can’t wait to bake for you again soon 💕

Posted 5 months ago

“Amazing cakes”

Helpful Report

Posted 5 months ago

Thank you for your lovely review 💕 We’re delighted to hear you enjoyed the cakes ✨ “Amazing cakes” is simple, but exactly the kind of feedback our bakery team loves to receive 💛 Thank you for your support, and we hope to bake for you again soon 🎉

Posted 5 months ago

“I was very impressed they did postage at such short notice. Webpage and ordering easy to use and my friend was impressed with the quailty.”

Helpful Report

Posted 5 months ago

Thank you for your lovely review 💕 We’re delighted to hear we could help at short notice and that you found the website and ordering process easy to use ✨ It’s wonderful to know your friend was impressed with the quality of their gift too 💛 Thank you for choosing Cutter & Squidge, and we hope to help with many more thoughtful surprises in the future 🎉

Posted 5 months ago

“The quality is so high, that alongside the speed of service makes it excellent overall. Worth the price”

Helpful Report

Posted 5 months ago

Thank you for your lovely review 💕 We’re delighted to hear you found both the quality of our products and the speed of our service to be exceptional ✨ Knowing you felt the experience was worth the price means a great deal to our team 💛 Thank you for your support, and we hope to treat you again soon 🎉

Posted 5 months ago

“Absolutely amazing customer service from Cutter & Squidge! I had an issue with my order, and Jenny from The Cutter and Squidge Team was incredibly helpful. She went above and beyond to organise a new delivery to be sent out just in time for Eid, which meant so much to me. Her kindness, efficiency, and excellent communication made the whole process completely stress-free. It’s rare to receive such thoughtful and attentive customer service these days. Thank you, Jenny for such a wonderful experience highly recommend!”

Cutter and Squidge 5 star review on 29th May 2026

Helpful Report

Posted 5 months ago

Thank you for such a wonderful review 💕 We’re absolutely delighted to hear that Jenny was able to help turn things around and ensure your order arrived in time for Eid ✨ Providing thoughtful, personal service is incredibly important to us, and we’ll be sure to pass your kind words on to Jenny. We know she’ll be thrilled to hear how much her support meant to you 💛 We’re also so pleased that everything arrived in time for your celebrations and helped make Eid that little bit more special 🌙 Thank you for your recommendation and for taking the time to share your experience. Eid Mubarak, and we hope to treat you again soon 🎉💕

Posted 5 months ago

“Fantastic range of options for all occasions, very easy to place order and add gift note. Knowing that they're Halal is very reassuring.”

Helpful Report

Posted 5 months ago

Thank you for such a lovely review 💕 We’re delighted to hear you found the ordering process simple and enjoyed the wide range of options available for every occasion ✨ It’s wonderful to know that our Halal-friendly range gives you added confidence and reassurance when choosing your treats 💛 Thank you for your support, and we hope to help with many more celebrations and gifts in the future 🎉

Posted 5 months ago

“amazing service and cake!”

Helpful Report

Posted 5 months ago

Thank you for your lovely review 💕 We’re delighted to hear you enjoyed both the cake and the service ✨ "Amazing service and cake" is exactly what we strive for and love to hear 💛 Thank you for your support, and we hope to treat you again soon 🎉

Posted 5 months ago

“The last cake I ordered did not taste very nice also this was a substitute which was really good.”

Helpful Report

Posted 5 months ago

Thank you for your feedback 💕 We’re delighted to hear you enjoyed this cake and that it was such a successful substitute ✨ We’re also sorry to hear that a previous cake didn’t quite meet your expectations, so it’s wonderful to know we were able to provide something that you really enjoyed on this occasion 💛 Thank you for giving us another try, and we hope to bake for you again soon 🎉

Posted 5 months ago

“Great service even better cakes!”

Helpful Report

Posted 5 months ago

Thank you for your lovely review 💕 We’re delighted to hear you enjoyed both our service and our cakes ✨ “Great service, even better cakes” is exactly the kind of feedback we love to receive 💛 Thank you for your support, and we hope to bake for you again soon 🎉

Posted 5 months ago

“It was fantastic and delivered on Sunday, you are stars, my housebound friend loved it thank you very much”

Helpful Report

Posted 5 months ago

Thank you for such a lovely review 💕 We’re delighted to hear your order arrived on Sunday and that your friend enjoyed their surprise gift ✨ Knowing we could help bring a little joy to someone who is housebound means so much to us 💛 Thank you for your kind words and support. We hope to treat you and your loved ones again soon 🎉

Posted 5 months ago

“Delivery prompt, packaged lovely and food was delicious. Will order again”

Helpful Report

Posted 5 months ago

Thank you for your lovely review 💕 We’re delighted to hear your order arrived promptly, was beautifully packaged, and most importantly, that the food was delicious ✨ It’s wonderful to know you’ll be ordering from us again 💛 Thank you for your support, and we look forward to treating you again soon 🎉

Posted 5 months ago

“Easy website to navigate, quick and easy. Would definitely order again”

Helpful Report

Posted 5 months ago

Thank you for your lovely feedback 💕 We’re delighted to hear you found our website easy to navigate and the ordering process quick and straightforward ✨ It’s wonderful to know you’d happily order from us again 💛 Thank you for your support, and we look forward to treating you again soon 🎉

Posted 5 months ago

“My husband and I treated ourselves to this during our trip to the Cotswalds and it did not disappoint! The cookie was deliciously moist and the pistachio was just perfect and not over powering at all. You can very easily share the whole tin between 2 people - we did! Loved it.”

Helpful Report

Posted 5 months ago

Thank you for such a lovely review 💕 We’re delighted to hear you and your husband enjoyed the treat during your trip to the Cotswolds ✨ It’s wonderful to know the cookie was deliciously moist and that the pistachio flavour was just right 💛 We had to smile at the fact that sharing between two was clearly the perfect plan! Thank you for your support, and we hope to treat you again soon 🎉

Posted 5 months ago

“Excellent customer service as I was able to change the delivery date after I had ordered. The cake arrived on time, very well packaged and was really delicious.”

Helpful Report

Posted 5 months ago

Thank you for such a lovely review 💕 We’re delighted to hear our Customer Care team could help accommodate your delivery date change and make the process as smooth as possible ✨ It’s wonderful to know the cake arrived on time, was well packaged, and most importantly, tasted delicious 💛 Thank you for your support, and we hope to bake for you again soon 🎉

Posted 5 months ago

“Nothing to say! All good! Quick delivery and you can order the cake till 4 pm for next day delivery. Saved me from not having a cake!”

Helpful Report

Posted 5 months ago

Thank you for such a lovely review 💕 We’re delighted to hear we could save the day and help make sure there was a cake for the occasion ✨ It’s wonderful to know the quick delivery service worked perfectly for you 💛 Thank you for your support, and we hope to be there for your next celebration too 🎉

Posted 5 months ago

“Excellent. Super service.”

Helpful Report

Posted 5 months ago

Thank you for your lovely feedback 💕 We’re delighted to hear you received excellent service and had such a positive experience with us ✨ "Excellent. Super service." is wonderful feedback for our team to receive 💛 Thank you for your support, and we hope to treat you again soon 🎉

Posted 5 months ago

“Very well packaged cakes. The courier placed the box on its side (despite clear instructions on the box not to) and because of the packaging, the cake was absolutely fine.”

Helpful Report

Posted 5 months ago

Thank you for your lovely review 💕 We’re so pleased to hear the cake arrived in perfect condition despite the courier not following the handling instructions on the box ✨ Our bakery and packing teams work hard to ensure every cake is packaged securely for its journey, so it’s wonderful to know the packaging did its job 💛 Thank you for your support, and we hope to bake for you again soon 🎉

Posted 5 months ago

“Absolutely delicious as a chocolate cake but disappointed that I struggled to get the taste of tiramisu. Moist cake and delicious butter cream and presented beautifully But not a tiramisu!”

Helpful Report

Posted 5 months ago

Thank you for taking the time to leave your feedback 💕 We’re delighted to hear you found the cake moist, beautifully presented, and delicious as a chocolate cake ✨ We also appreciate your comments regarding the tiramisu flavour profile. We understand that taste is very personal, and we’ll be sure to share your feedback with our bakery team for review 💛 Thank you again for your honest feedback and support. We hope to bake for you again soon 🎉

Posted 5 months ago

“The best cake i have tasted in a long while.”

Helpful Report

Posted 5 months ago

Thank you so much for your lovely review 💕 We’re absolutely delighted to hear you enjoyed the cake so much ✨ "The best cake I have tasted in a long while" is an incredible compliment and one we’ll be proud to share with our bakery team 💛 Thank you for your support, and we hope to bake for you again soon 🎉

Posted 5 months ago

“same as above”

Helpful Report

Posted 5 months ago

Thank you for taking the time to share your feedback 💛 We’re sorry to hear that the Vegan Blueberry Lemon Cheesecake did not meet your expectations. We appreciate how disappointing this must have been, particularly when everyone was looking forward to enjoying it. Your comments regarding the flavour and texture will be shared with our bakery team for review. We’re pleased to hear the cake arrived well packaged and presented beautifully, although we completely understand that presentation alone cannot make up for a product that did not meet your expectations. We would also like to clarify that the gift message included with the order is provided free of charge, and no additional fee was charged for this service. We would genuinely welcome the opportunity to redeem ourselves. If you have not already done so, please contact our Customer Care team at hello@cutterandsquidge.com with your order details, as we would like the chance to investigate this further and work towards a resolution for you ✨ Thank you again for your feedback and for giving us the opportunity to improve. 💛

Posted 5 months ago

Cutter and Squidge is rated 4.6 based on 19,744 reviews