Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 19,375 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,375 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Cutter and Squidge 5 star review on 6th June 2026

1950

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“East to order, quick delivery, well packaged, taste divine.”

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Posted 3 months ago

“Great service, timely delivery, easy to use website.”

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Posted 3 months ago

“Simply delicious brownies”

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Posted 3 months ago

“Please have more vegan options.”

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Posted 3 months ago

“Great service. Delivered on time”

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Posted 3 months ago

“This was my first time ordering and everything was so smooth. No hasles.”

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Posted 3 months ago

“Choice is very good. Ordering was easy and choice of delivery was good. Have had a few products and would highly recommend them”

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Posted 3 months ago

“Absolutely delicious”

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Posted 3 months ago

“Great company, great treats, delivered with love and care. Will shop here again. Thank you C & S x”

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Posted 3 months ago

“Good company with lovely products”

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Posted 3 months ago

“The cake and personalised disc was amazing. Only thing which spoiled it for me was the gift card message. The staff couldn't print what I wanted and had to add ?????? At the end of the message and for that I can only give 2* God bless”

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Posted 3 months ago

Thank you so much for your lovely review. We are thrilled you enjoyed the cake and personalised disc 🍰. We are really sorry about the question marks on your gift card message. Our helper text on the gift message box does explain that emojis cannot be printed, which is why they appeared. We completely understand it would have been nicer to see your full message as intended. We really appreciate your understanding and hope it did not take away too much from your special moment 💛. Customer Experience Team 🍰

Posted 3 months ago

“great product and great service”

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Posted 3 months ago

“Brownies are great however ordered as a gift on a number of occasions to different addresses and there have been issues with delivery every time.”

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Posted 3 months ago

Thanks so much for sharing your feedback. We’re glad you enjoy the brownies 🍫. We’re really sorry to hear there have been issues with delivery. Please do get in touch at hello@cutterandsquidge.com so we can look into this and support you 💛. Customer Experience Team 🍰

Posted 3 months ago

“Have purchased delicious treats from Cutter & Squidge for both Mothers Day and Valentines, perfect for a little indulgence, great for a special gift and all beautifully packaged too.”

Cutter and Squidge 5 star review on 21st February 2026

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Posted 4 months ago

“Couldn’t have been more disappointed with this cake. The sponge was dry, there wasn’t any riding the layers. I would not buy or recommend this to anyone”

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Posted 4 months ago

Thanks for sharing your feedback. We’re really sorry this cake didn’t hit the mark. Please do reach out to us at hello@cutterandsquidge.com so we can look into this and do everything we can to make things right 💛. Customer Experience Team 🍰

Posted 3 months ago

“One of my favourite places to order baked good from. Can always guarantee high quality and amazing flavours.”

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Posted 4 months ago

“Excellent service, full details sent of delivery, highly recommend”

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Posted 4 months ago

“Extraordinarily delicious! 100/100”

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Posted 4 months ago

“Never got the item. Emailed you and got ignored. Basically stolen my money.”

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Posted 4 months ago

“We placed many orders and liked Cutter and Squidge cakes. However, for the past 3 consecutive times despite that we selected morning delivery, cakes get delivered in the late aftenoon which is too late for our events. DPD marks delivery as delivered at about 10am and attaching a blurry photo of the box not showing the location of the delivery, whilst the actual delivery happens much later in the day. On one of those deliveries, as no one was in the office when the box was delivered and was sitting until the following day to discover that one cake had cooling bag, whilst the second cake didnt have any, so the cream and cake all together went soft, so it didnt feel safe to eat the following day. During those 3 deliveries, we followed up with C&S as well as DPD, the issue remains ongoing. Due to the nature of perishable products, it is essential that deliveries work well.”

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Posted 4 months ago

Thank you for sharing your feedback. We’ve raised this with the depot local to your area to help prevent future issues. We really value your repeated support. Please do get in touch with us at hello@cutterandsquidge.com so we can review your recent orders and ensure we’re supporting you in the best way possible 💛. Customer Experience Team 🍰

Posted 3 months ago

Cutter and Squidge is rated 4.6 based on 19,375 reviews