Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 18,501 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 18,501 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 4th November 2025

Sweta Patel

Cutter and Squidge 5 star review on 25th October 2025

Anonymous

Cutter and Squidge 5 star review on 18th October 2025

A C Scott

Cutter and Squidge 5 star review on 12th October 2025

Alessandra Madio

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was very good,but the cake was disappointing even though it looked gorgeous. It was dry and tasted processed. Not soft and fresh like an home-made cake.”

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Posted 3 months ago

“Great service. Loved the next day delivery option.”

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Posted 3 months ago

“Excellent service, excellent products”

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Posted 3 months ago

“Delivered on time”

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Posted 3 months ago

“Fantastic cakes reliable delivery, excellent product!”

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Posted 3 months ago

“Lovely collection of hampers and gift ideas so there is lots to choose from. First time ordering from them and I found it to be a good service and delivery was one time.”

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Posted 3 months ago

“The service that I received from yourself was excellent. The major problem was with DPD who failed to deliver the parcel as agreed.”

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Posted 3 months ago

“always consistent and good”

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Posted 3 months ago

“prompt and flavourful cakes”

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Posted 3 months ago

“Great selection of cakes and delivered in great condition!”

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Posted 3 months ago

“I have updated this review and marked the company as Five star. The sign of a great company is one that genuinely wants to make it right when its customer has not had the best experience. I am very happy to say that Cutter and Squidge is one of those companies; my compliments, and I shall look forward to consuming many more of your products in the future.”

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Posted 3 months ago

“This particular item didn't meet the usual standards for Cutter and Squidge. It was very dense and didn't taste great. I contacted the team and they responded with great customer service, which is greatly appreciated and highlights what a good company they are.”

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Posted 3 months ago

Hi there! We’re really sorry to hear this bake didn’t hit the mark for you this time, but so glad we had the chance to make things right. Your kind words about our service mean a lot to the team. Thank you for giving us the opportunity, and we're excited to treat you to something truly delicious next time! — The Cutter & Squidge Team 🍰

Posted 3 months ago

“Thanks! So delicious and juicy!”

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Posted 3 months ago

“I always buy cakes here for birthdays, they have delicious cakes and enough variety to choose a different one every few months.”

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Posted 3 months ago

“Such delicious cakes. Sending them to all my friends and get same reaction every time!”

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Posted 3 months ago

“Lots of choice online and generally good quality products sent rapidly upon placing an order.”

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Posted 3 months ago

“Can’t review the brownies they never arrived.”

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Posted 3 months ago

Oh no, we're so sad to hear this. We really wish we got live updates from DPD, but unfortunately we aren’t notified if there’s a delay or issue — that’s why feedback like yours is so helpful. Your experience matters to us, and we’re already reaching out to you privately to offer a replacement and help make things right. Our happiness guarantee means a lot to us, and we’ll always stand by it. Cutter and Squidge Team 🍰

Posted 3 months ago

“Brilliant service and great cakes”

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Posted 3 months ago

“Everything was good”

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Posted 3 months ago

“Regrettably I was Disappointed with the purchase due to the cost.”

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Posted 3 months ago

We’re really sorry to hear you were disappointed. We put a lot of love and care into everything we make and use only premium ingredients — so it means a lot to us to know how our products are received. If there’s anything specific that didn’t quite meet your expectations, we’d really appreciate the chance to make things right. Feel free to reach out to us at hello@cutterandsquidge.com. Your feedback truly helps us grow and improve. Cutter and Squidge Team 🍰

Posted 3 months ago

Cutter and Squidge is rated 4.6 based on 18,501 reviews