Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 19,207 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,207 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Cutter and Squidge 5 star review on 6th April 2026

Prisca Pagnutti

Cutter and Squidge 5 star review on 22nd March 2026

Antoinette Keane

Cutter and Squidge 5 star review on 15th March 2026

Vanessa Nokes

Cutter and Squidge 5 star review on 13th March 2026

Shamara De Silva

Cutter and Squidge 5 star review on 7th March 2026

Helen Thompson

1946

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cake arrived exactly on the date selected and was packaged extremely well. No complaints whatsoever about the service.”

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Posted 3 months ago

“Brilliant 👍”

Cutter and Squidge 5 star review on 6th January 2026

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Posted 3 months ago

“Was treat for my best friend for Christmas. They were both delighted & said they were absolutely the best & would be always pleased to receive your treats anytime”

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Posted 3 months ago

“Awful experience with them. I ordered two cakes to cleberate my son's 1st birthday. They delivered the cakes to the wrong address. No reason was given to why this had happened and no help to recitify the problem. It was a case of 'computer says no'. Customer service was also bad. I was told a manager would call me and nothing to this day. I got an default email to say my refund has been process. No customer service at all. I found the situation very stressful and upsetting.”

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Posted 3 months ago

We’re truly sorry this happened, especially for such a special occasion as your son’s first birthday. We completely understand how upsetting it must have been. The delivery issue was raised directly with the courier, and a full replacement was offered, but we also understood that, given the timing, a replacement wouldn’t have been suitable — which is why a full refund was processed promptly. We’re sorry if our communication didn’t feel as supportive as it should have. Our team genuinely cares and always aims to resolve issues quickly and thoughtfully. We’d still welcome the chance to speak with you directly to address your feedback. — The Cutter & Squidge Team 💛

Posted 3 months ago

“Kept informed about the order, straightforward and easy to navigate when ordering”

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Posted 3 months ago

“Excellent quality. It's always difficult finding presents for vegans and vegetarians. I will be using this company again.”

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Posted 3 months ago

“My go to for cakes and treats for the people I care about, delivery is always available and easy.”

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Posted 3 months ago

“I ordered the festive brownies as a christmas gift, they arrived on 17th Dec with a use by date of 23rd December. so could not use as a gift. website is not clear of such a short use by date. they could have been delivered later, so in date for christmas day. Other suppliers have longer sell by date on their brownies. i am left feeling very disappointed and misled.”

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Posted 3 months ago

We’re very sorry the festive brownies didn’t work out as a Christmas gift. We understand how disappointing that must have been. Our treats are made fresh with all-natural ingredients, so they have a shorter shelf life than products with preservatives. They’re designed to be enjoyed close to the time they’re delivered rather than stored beyond the advised use-by date. We really appreciate your feedback and are always happy to listen and support, so please get in touch at hello@cutterandsquidge.com if you’d like to discuss this further. — The Cutter & Squidge Team 💛

Posted 3 months ago

“The passion fruit was tangy and added that summer feeling. Definitely recommend if you want that summery vibe in a cake”

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Posted 3 months ago

“Best brownies I have ever had in my entire life have been on a hunt to find brownies similar but don’t think anything will ever match up to these I would walk halfway across the globe for these they were so soft and delicious and amazing quality I wish they opened a shop right next door to my house so I didn’t have to wait 24hrs for delivery I would highly recommend cutter and Squidge if you’re reading this please give me a lifetime supply of these :)”

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Posted 3 months ago

“Delicious cakes and snacks!”

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Posted 4 months ago

“The most amazing patisserie - the cakes are just perfect, they are not too sweet but perfectly balanced and harmoniuous taste. The sponge is perfect - and it even looks amazing. I have tried nearl all of those, but the yule logs are just extraordinary. The customer care, the ordering process and the delivery is also excellent.”

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Posted 4 months ago

“I have used cutter and squidge for a number of years now for birthday treats and will continue to use them. The quality and delivery of the items is perfect, and really help take an organisational task away for special occasions as it’s so simple and reliable. The cakes are always crowd pleasers!”

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Posted 4 months ago

“The parcel arrived on time and safely after information about delivery time.”

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Posted 4 months ago

“Way too much branding. There appears to be a far greater amount spent on branding than product.”

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Posted 4 months ago

Hi there, Thanks so much for sharing your thought. At Cutter & Squidge, we take great care in both the presentation and quality of our products, but our focus is always on creating delicious treats for our customers to enjoy. We appreciate your feedback and would be happy to discuss this further — please feel free to get in touch at hello@cutterandsquidge.com — The Cutter & Squidge Team 💛

Posted 3 months ago

“An excellent company, both in terms of the quality of the products and the reliability of the ordering and delivery.”

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Posted 4 months ago

“Beautiful. Presentation. Taste. Everything amazing.”

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Posted 4 months ago

“Great service, communication and accurate delivery promise.”

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Posted 4 months ago

“Arrived when it was meant to and was totally delicious x”

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Posted 4 months ago

“Great selection of food and drink - perfect present especially as the use by dates meant that items didn't need to be eaten straight away and can be enjoyed over a longer period of time.”

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Posted 4 months ago

Cutter and Squidge is rated 4.6 based on 19,207 reviews