Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 19,213 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,213 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Cutter and Squidge 5 star review on 6th April 2026

Prisca Pagnutti

Cutter and Squidge 5 star review on 22nd March 2026

Antoinette Keane

Cutter and Squidge 5 star review on 15th March 2026

Vanessa Nokes

Cutter and Squidge 5 star review on 13th March 2026

Shamara De Silva

Cutter and Squidge 5 star review on 7th March 2026

Helen Thompson

1946

Anonymous

Anonymous // 01/01/2019

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“Great service from start to finish.”

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Posted 11 months ago

“Amazing customer service recovery. Thank you so much”

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Posted 11 months ago

“Fantastic service and communication.”

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Posted 11 months ago

“Great service and easy to order. 4 stars rather than 5 because the delivery was delayed and wasn’t delivered on the requested date.”

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Posted 11 months ago

“Good communication and helpful customer service.”

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Posted 11 months ago

“Great customer service”

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Posted 11 months ago

“Have never disappointed so far!”

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Posted 11 months ago

“Box is very pretty and delivery is great.”

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Posted 11 months ago

“Easily the best online delivery bakery I have tried. Whoever creates the Cutter and Squidge products has a mastery of flavour and balance, with most of their offerings punching far above what you would expect in terms of flavour complexity, recipe sophistication and innovative use of taste and texture. The whole experience is elevated and far beyond your usual bakery fare; I wouldn't hesitate to recommend them to a friend.”

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Posted 11 months ago

“Usually provide great cakes but have gone downhill since expansion.”

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Posted 11 months ago

Hi there, Thank you for your honesty — we’re truly sorry to hear you feel our cakes haven’t been the same lately. We’re still using the same premium ingredients and handmaking each cake with care, but we’re also working hard behind the scenes to make sure consistency stays as strong as ever as we grow. Your feedback is helping us do just that. We’d love to make this up to you — please reach out to us! Warmest wishes, Michelle Customer Experience Team

Posted 11 months ago

“Easy website. Good comms and promptly answered queries. Cake was delicious.”

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Posted 11 months ago

“Always get cakes and goodies from Cutter and Squidge. Their bakes are always delicious and the delivery is smooth and efficient.”

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Posted 11 months ago

“Excellent service and the cakes are delicious. Have been ordering birthday cakes from them every year !”

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Posted 11 months ago

“I would recommend C& S every time! They were perfect and easy to take My order.”

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Posted 11 months ago

“Really hope the eggs are available next year.”

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Posted 11 months ago

“We ordered multiple Afternoon Tea boxes to be delivered to locations across the UK for a special company anniversary. The food was really fresh and tasty, we were kept up-to-date throughout the delivery process, everyone's arrived on time as promised and the team loved them!!”

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Posted 11 months ago

“Super selection of brownies”

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Posted 11 months ago

“Brilliant service. Thank you.”

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Posted 11 months ago

“First delivery went missing so was a day late. Not great for a gift.”

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Posted 11 months ago

“Wonderful, high detail, high quality goodness”

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Posted 11 months ago

Cutter and Squidge is rated 4.6 based on 19,213 reviews