Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 19,379 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,379 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Cutter and Squidge 5 star review on 6th June 2026

1950

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My daughter sent her dad an afternoon tea for father's day the scones were as hard as rock cakes ,two tiny jars of cream that was enough for 1 scone ,the cakes were squashed and were heavy and doughy , very disappointing.”

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Posted 1 year ago

“Very good,efficient service,would recommend.”

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Posted 1 year ago

“Amazing customer service”

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Posted 1 year ago

Hi there, Thank you so much! We’re really glad to hear our customer service hit the mark 🙌 – Customer Experience Team 🍰

Posted 1 year ago

“Miche was excellent following an unfortunate hiccup with delivery set back.Their service went above and beyond to rectify the problem.Cutter and Squidge exemplary service was matched by their excellent products.Thank You very much”

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Posted 1 year ago

Hi there, Thank you so much for your kind words! We’re so sorry again for the hiccup with delivery, but we’re delighted we could turn things around for you. We really do care about making things right, so it means a lot to hear this. Thank you for recognising the team and for your lovely feedback about our products too 💛 – Customer Experience Team 🍰

Posted 1 year ago

“Appalling experience”

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Posted 1 year ago

“Absolute delight! and timely”

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Posted 1 year ago

“The cake was overly dry, with a texture of and old cake. Would not recommend it”

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Posted 1 year ago

“For their reliability and quality I can’t fault them despite this one experience with my partners birthday cake.”

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Posted 1 year ago

“Service was fab”

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Posted 1 year ago

“Delicious desserts, easy to order, well packaged for delivery and delivery on time.”

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Posted 1 year ago

“Would definitely buy from Cutter and Squidge again, need to save up first though!”

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Posted 1 year ago

“Ordered these as dessert for the children on Eid day, they absolutely loved them! These have been a firm favourite whenever I've ordered them for my family. As I live abroad it makes me happy they enjoy these special treats on special occasions.”

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Posted 1 year ago

“Good packaging delivered punctually”

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Posted 1 year ago

“the cak elooked good .but was dry , no carame l filling , absolute disaster ,and ruined my occasion as it didnt taste good at all , the icing was super sweet as if just sugar n no flavour . will not buy henceforth , the reviews are misguiding .”

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Posted 1 year ago

“Amazing, super fast delivery, beautifully packaged, I hear they tasted delicious! Will definately order again. X”

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Posted 1 year ago

“Helpful staff”

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Posted 1 year ago

“C&S delivered the bakes on time, which was great. Typically, their cakes are excellent—moist, flavorful, and well-balanced. However, this time, the sponge was drier than expected, making it a little disappointing. Given their usual high standards, this seems like an outlier rather than the norm. Their service and presentation were still top-notch, and I’d be happy to order from them again.”

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Posted 1 year ago

“I've ordered and received a couple of Cutterand Squidge (one of which was a wedding cake fir my vegan daughter) and we were not disappointed. The cakes arrived when sdye, were very well packaged and looked and tasted yummy!”

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Posted 1 year ago

“I am especially please about the delivery, which was on time and there was no damage to the cake”

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Posted 1 year ago

Thanks so much for your lovely feedback — we’re especially pleased to hear your delivery was right on time and your cake arrived in perfect condition. That’s the kind of sweet experience we love to create! 🎉🍰 Cutter & Squidge Team 🍰

Posted 1 year ago

“Ordered brownies for my daughters birthday. She said they were delicious. Pre-ordered and they were delivered as I had requested. Greta alternative birthday cake, delivered outside London”

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Posted 1 year ago

Hi there! Thank you so much for choosing us to celebrate your daughter’s birthday! We’re delighted she enjoyed the brownies — delicious treats for a special day are what we’re all about. 🍫🎉 We’re also glad your pre-order and delivery went smoothly, especially for an outside London order. Thanks for letting us be part of the celebration! Can’t wait to bake something sweet for you again soon. Cutter & Squidge Team 🍰

Posted 1 year ago

Cutter and Squidge is rated 4.6 based on 19,379 reviews